This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hi all,
we have the Azure virtual machine:
account: xxxxxxxxx@xxxxxxx.xxx,
account type: Personal account,
subscription: Microsoft Partner Network,
resource group: xxxxxxxxxxx,
virtual machine: xxxxxxxxxxx,
public ip address: xx.xxx.xx.xx:xxxx and
OS: Windows Server 2012 R2 Datacenter.
I downloaded the xxxxxxxxxxx.rdp from Azure portal.
If I clicked on the RDP I had got error:
Remote Desktop Connection: An internal error has occurred.
Do you know cause?
Thank you very much.
Here is screenshot:
Hi Iaco,
Do you have any NSG Inbound rule applied to the VM?
Thanks,
Vinicius Deschamps
https://viniciusdeschamps.com.br
Hi Vinicius,
yes, we have got inbound rules see the picture.
Thanks
Did you try to redeploy your VM? You can follow the steps present here https://viniciusdeschamps.com.br/redeploy-azure-virtual-machine/
If does not work, please check this article and let us know how it goes
Also, did you check if you are able to connect from a home computer or different computer? Because I found some good attempts here
Hi Vinicius,
I will redeploy VM and I will inform you, if it helped to me or not.
Thanks.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 51%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Remove the rule in NSG Inbound rule and create again. :)
Remove the rule in NSG Inbound rule and create again. :)
Hi,
I was have the same issue and the solution was been change the port of RDP in the server close the rule 3389 in azure portal, create a new rule with the new port because the internal error its attributed an attack to RDP.
Best