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Anyone experiencing regular Teams app crash when using on iMac using Monterrey OS?
Every teams call I have - about 20 minutes in - the app crashes and I have to restart app, reconnect to meeting only to find I am on the call twice.
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We are mainly responsible for Microsoft Teams app development related issues.
For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.
For general questions about Microsoft Teams please post your question on Microsoft Teams Community.
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Hi @JerryH
Does this issue only happened in Mac OS?
Have you tried to change another device to see if it can be reproduced?
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Hi Jimmy,
Yes, it seems to be Mac specific. None of our employees (me included) have had this issue with our Windows clients.
It is happening to multiple users who are on Mac products. So it is not isolated to just one user/account.
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Add me to the "me too" pile. Teams will not stay open and appears to be randomly crashing within 30 minutes of being opened.
Monterey 12.6.1
Teams 1.5.00.26358 11/17/22
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I was not able to reproduce the issue ever but can say the issue has resolved itself over time. I'm not sure what fixed it whether its various OS upgrades to now (13.1) or a backend config change by microsoft as my mac mini was having the issue but not my macbookpro when they both were on Monterrery.
Thanks,
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Same here, Teams meetings crash after 3 to 6 minutes. I have:
Emptied the cashe, twice
Thrown away the app. It reloaded itself.
Restarted my computer.
Disable GPU Acceration
Tried using the web version
Turned wifi off on my phone
Im on a MacBook Pro, Ventura 13.1
Any help would be greatly appreciated
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I'm experiencing the same issues as described above. It's very annoying, especially when you're the one holding the meetings etc.
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How can we get an update on this?
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No updates on this - still the same experience for me.
My users are still experiencing this issue. Microsoft, is there any news on this?
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Hello, I have macos monterey on mac M2 and my MS teams application is constantly crashing just after run. I performed a cache cleaning few times, teams was reinstalled and the issue still persists. I have to use macos due to my company policy (we are not allowed to switch to other OS for themselve). So, how to get rid of this error and get teams working? From browser I'm unable to receive and make a new calls which is annoying. Is there any chance to disable this fake limitation on the browser? I'm sure it's a fake, because I can join to a calendar appointment from the browser and I have a sound, vision and I'm able to start screen sharing. So, is it possible to resolve this issue with desktop app or make a browser version more usable?
In previous job few week ago I used a MS teams on windows and also I have ms teams on my private linux PC and it works as a charm. The issue is only on mac. Other peaople in my current job doesn't have similar error on M1 chip. I'm the first person with M2, as we are moving for next generation...
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i have the exact same issue on an M1 Macbook Pro - 32GB ram, 1TB storage