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Anyone experiencing regular Teams app crash when using on iMac using Monterrey OS?
Every teams call I have - about 20 minutes in - the app crashes and I have to restart app, reconnect to meeting only to find I am on the call twice.
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We are mainly responsible for Microsoft Teams app development related issues.
For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.
For general questions about Microsoft Teams please post your question on Microsoft Teams Community.
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Hi @JerryH
Does this issue only happened in Mac OS?
Have you tried to change another device to see if it can be reproduced?
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Hi Jimmy,
Yes, it seems to be Mac specific. None of our employees (me included) have had this issue with our Windows clients.
It is happening to multiple users who are on Mac products. So it is not isolated to just one user/account.
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Add me to the "me too" pile. Teams will not stay open and appears to be randomly crashing within 30 minutes of being opened.
Monterey 12.6.1
Teams 1.5.00.26358 11/17/22
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I was not able to reproduce the issue ever but can say the issue has resolved itself over time. I'm not sure what fixed it whether its various OS upgrades to now (13.1) or a backend config change by microsoft as my mac mini was having the issue but not my macbookpro when they both were on Monterrery.
Thanks,
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Same here, Teams meetings crash after 3 to 6 minutes. I have:
Emptied the cashe, twice
Thrown away the app. It reloaded itself.
Restarted my computer.
Disable GPU Acceration
Tried using the web version
Turned wifi off on my phone
Im on a MacBook Pro, Ventura 13.1
Any help would be greatly appreciated
Nickels, thanks for the answer. I tried both paths to turn off the Auto Updater but both yielded a Grayed Out button. I might not have Admin privileges or ?? Will keep trying.
Thanks for the support
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Dear Microsoft Teams support. This issue has been happening for more than 6 months. even updating all the macOS platform and your Teams app to the latest version didn't fix it
Application reinstall, clear cache, reboots, and reinstall office, are not fixing the issue.
When we will be having a solution for this? Initially, I thought it was my Macbook Pro 2016, but then happened the same with my MacbookPro 2021... and so on. What's happening?
Thanks!
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I have same issue with teams on Imac 2019 Os ventura. Tried reinstaling, deleting cache.... But nothing helps.
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I think I may have figured out the source of the problem. I disabled the MACOS Microsoft AutoUpdate tool and I stopped having the issue. Teams was listed as one of the applications it was updating. I seem to be on the latest version of Teams. I have been getting notifications that something went wrong when we tried to download updates. If I enabled this, I believe it would start the loop of pain again.
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Has there been a solution to this? So far none of the previously mentioned suggestions have worked:
Microsoft... Solution????