iOS Teams App Doesn't display webhook message content after app update (app v4.15.0 / iOS 15.6.1)

bugre 61 Reputation points
2022-08-26T18:09:02.427+00:00

Hi,
After last iOS Teams App update to version 4.15.0 the messages received from webhooks do not show the message body/content any more. Only the webhook name appears.
This happens for new messages and also for old messages received before the update and that where showing the message content correctly before.

Started to happen after update of the Teams App. I did clear cache, also enable/disable developer preview, kill the app, restart iPhone, but no change in behavior

Iphone 7 - iOS version 15.6.1
Teams App: v.4.15.0
235239-image.png

Anyone else having this issue?
Thanks

Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
Microsoft Teams | Microsoft Teams for business | Other
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20 answers

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  1. Charles Lester 11 Reputation points
    2022-09-24T16:38:14.283+00:00

    @Sayali-MSFT 4.16.0 fixed it for us. I just updated to 4.17.0 yesterday, and it broke it again, the same way.

    1 person found this answer helpful.

  2. Charles Lester 11 Reputation points
    2022-09-09T14:41:09.247+00:00

    Hi @Sayali-MSFT
    Update to my previous post. When a post has been made using that template, only the Name in the Configured Connectors shows up, either when you when go to the channel in the Team, or when you click on the post itself.

    However, in the "Activity" view, the "title" does display (to the extent the title fits on one line of the display), but clicking on the post leads to only the Name from the Configured Connectors being displayed (and nothing else from the message).

    0 comments No comments

  3. bugre 61 Reputation points
    2022-09-09T21:04:46.997+00:00

    update

    I've also opened a support case with Microsoft on our o365 tenant account, but they're apparently struggling to get the case to the correct "mobile app" team and get the priority we would expect to have a fix.

    More than two weeks now with this issue, is a really bummer :(

    Would be great to wake to Monday shift with this fixed, as i think weekend will already be on call with a laptop, as iOS teams app, isn't working :(

    0 comments No comments

  4. Greg Sweers 1 Reputation point
    2022-09-09T21:42:31.627+00:00

    I would love an update as well. Major bummer for all our remote support teams. They have to pull out their laptop just to find out what it is they have to respond to; if anything. Love to get some kind of acknowledgement.

    For us just the Name comes across, nothing else posts in the mobile app

    0 comments No comments

  5. Jakob Keller 6 Reputation points
    2022-09-10T07:24:55.623+00:00

    Teams for iOS version 4.16 just landed: The issue is fixed for me! Thanks you!


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