Unable to delete Azure Active Directory

Xinyou Lim 1 Reputation point

Hi Guys,

Recently I did a Microsoft training with Azure Subscription Sponsor to build lab but no luck trying to delete Azure Active Directory. Since the AAD built for the labs have active license (Trial license for IAM lab) I could not delete all AAD created during the labs.

Today when I tried to delete the lab it tells me this


My subscription also ended so I am not able to launch Azure Cloud Shell. Kindly help.

Thank you.

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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  1. JimmySalian-2011 30,066 Reputation points


    If you have a free trial or pay-as-you-go subscription, you don't have to wait 90 days for the subscription to automatically delete. You can delete your subscription three days after you cancel it. The Delete subscription option isn't available until three days after you cancel your subscription.

    If you don't have an Azure AD account via your organization, you can cancel then delete your Azure subscriptions and then remove your credit card from the account. While the action doesn't delete the account, it renders it inoperable. So in this case your services are inoperable.

    I will suggest you to create a new subscription and acquire trial license or paid license for your purpose..

    All other subscription types are deleted only through the subscription cancellation process. In other words, you can't delete a subscription directly unless it's a free trial or pay-as-you-go subscription. However, after you cancel a subscription, you can create an Azure support request to ask to have the subscription deleted immediately.

    Once you have all the Azure and Office/Microsoft 365 Subscriptions cancelled and deleted you can proceed with cleaning up rest of the things within Azure AD Tenant before actually delete it.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

  2. Alfredo Revilla (MSFT) 17,096 Reputation points Microsoft Employee

    Hello @Xinyou Lim and thanks for reaching out. Please create a support request. If that's not possible then reach us by phone for business support.

    Let us know if you need additional assistance. If the answer was helpful, please accept it and complete the quality survey so that others can find a solution.