Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,128 questions
1 answer
One of the answers was accepted by the question author.
Unable to create a Microsoft account – Account creation has been blocked. This issue is about creating a Microsoft account, not a Microsoft 365 subscription. I couldn't find a more appropriate category.
I have been unable to create a new Microsoft account for over a week. Every time I register at signup.live.com, after entering my personal information, I receive the message: "Account creation has been blocked. We have detected some suspicious…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 52%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How to open heic, heif files in Windows without conversion
Hello everyone, I have HEIC format images that I copied from iPhone to Windows. I'm having an issue where I can't open them, forcing me to use the https://heictools.io/ tool to convert every time. Is there a program in Windows that supports opening these…
Windows for home | Windows 10 | Files, folders, and storage
23,597 questions
asked
2026-07-29T21:46:29.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 0%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Thomas Cassian
20
Reputation points
commented
2026-07-29T23:55:39.72+00:00
Thomas Cassian
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Azure VNet Peering vs Private Endpoint: When should each be used?
I’m designing network connectivity between multiple Azure resources and I’m trying to understand when I should use VNet Peering versus Private Endpoints. Specifically, I have: Multiple virtual networks in the same Azure region An App Service and an…
Azure Network Watcher
Azure Network Watcher
An Azure service that is used to monitor, diagnose, and gain insights into network performance and health.
211 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 45%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
I need Microsoft to release my domain from old broken tenant to my new business tenant
I own my domain. This domain is currently locked to an old, broken tenant, and I no longer have reliable admin access to that tenant. I need Microsoft to release the domain from the old tenant so I can add it to my new Business tenant. I have tried by…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,083 questions
asked
2026-07-29T15:41:29.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 45%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
Dana E Robinson
20
Reputation points
edited the question
2026-07-29T22:43:18.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Don Varnau
19,930
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
I can't get my subscriptions tab to open in my account
I subscribe to MS Office Pro which gives me 5 licenses. When I click on Subscriptions, it does not load.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,128 questions
asked
2026-07-23T18:17:06.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 9%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
lisa nordstrom
20
Reputation points
commented
2026-07-29T22:01:34.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,635
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
User is unable to download Jira Cloud addin for Outlook in the Microsoft Marketplace app store
User is experiencing this issue when trying to get this Jira Cloud add-in for his outlook. Is there anything we can do on our end to allow downloading this…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,686 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 65%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
Advisory TRV3-YHG: does the 31 July 2026 restriction affect VM creation within existing approved quota?
We received Service Health advisory TRV3-YHG on subscription 7befd81f-de40-4672-8b39-2bd880189764 https://app.azure.com/h/TRV3-YHG/7be764 . Two statements appear to conflict for our workload: "new deployments ... will not be approved" vs …
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,355 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 47%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
microsoft account recognsing my password but unable to log in to hotmail account as not recognising it there
hi i recently tried to log into my hotmail account and it didnt recognise my password (which was 100% the correct one). i therefore changed the password on microsoft account and again it didnt recognise the new ( or previous password) when trying to log…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,798 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 82%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
"Subscription required to edit and save" in MS-365, and error code 0x0 (Mac OS)
Since restarting my Mac all attempts to use Word come up against "Subscription required to edit and save" and terminate (via a 0x0 error code) in "Unable to Activate Microsoft 365". I've tried updating via the Microsoft AutoUpdate as…
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
344 questions
asked
2026-07-29T17:55:18.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 56.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Paul Warren
20
Reputation points
commented
2026-07-29T19:11:02.46+00:00
Paul Warren
20
Reputation points
1 answer
One of the answers was accepted by the question author.
I have a Microsoft Store app stuck in 'publishing' for well over 12 hours.
My update is stuck in 'publishing' for over 12 hours. How do I give it a nudge. Also, I see no way of cancelling it.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,567 questions
asked
2026-04-16T23:17:41.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 3%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
KRISTIAN NILSSEN
50
Reputation points
edited a comment
2026-07-29T19:10:51.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 53%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
mwf
20
Reputation points
5 answers
One of the answers was accepted by the question author.
PostgreSQL version upgrade blocked
I'm trying to upgrade Azure Database for PostgreSQL Flexible Server (locelle-stg-cac-db) from version 11 to 16. The upgrade fails because a role azure_pg_failover_slots_validator has the replication attribute which cannot be removed without superuser…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,051 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 54%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
How to Enable Moving Files and Folders in SharePoint
Hello, I am the owner of a SharePoint site. I am able to upload, download and delete files but I'm unable to move files. I do not see an aption to move when selecting said file or folder. I've seen this option before. I do not know what's changed. Could…
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,151 questions
asked
2025-12-03T21:29:36.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 0%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Robert Tillung
25
Reputation points
edited a comment
2026-07-29T18:55:29.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
Urabear
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Fabric Environment - What are major differences between Workspace and lakehouse
Fabric Environment - What are major differences between Workspace and lakehouse.? As when we do some lab during learning. Many times we start withtout creating workspace. We directly jump into creating pipelines, or Dataflow gen 2.
Azure Data Lake Storage
Azure Data Lake Storage
An Azure service that provides an enterprise-wide hyper-scale repository for big data analytic workloads and is integrated with Azure Blob Storage.
1,605 questions
asked
2026-07-29T11:53:18.2666667+00:00
Syed Bilal Haider
120
Reputation points
accepted
2026-07-29T18:33:40.3466667+00:00
Syed Bilal Haider
120
Reputation points
1 answer
One of the answers was accepted by the question author.
Running Office 2021 on a Mac OS12 Monterey - can't reactivate perpetual license
I've been running Microsoft Office 2021 with a perpetual licence on a Macbook Pro 2015 running Monterey OS12. Suddenly it has de-activated and I can't edit or save any docs. I can't update my old Mac and it won't let me install the latest version of…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,789 questions
asked
2026-07-29T15:13:00.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 84%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Andrea J Cox
20
Reputation points
commented
2026-07-29T18:25:28.7766667+00:00
Andrea J Cox
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft 365 tenant locked out — only Global Administrator tied to unknown former employee
Hello, Our nonprofit organization has lost administrative access to its Microsoft 365 tenant. The only Global Administrator account requires verification through a phone number ending in 85 or through Microsoft Authenticator. Unfortunately, we do not…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,083 questions
asked
2026-07-29T16:24:36.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 77%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Justin Ruel
20
Reputation points
accepted
2026-07-29T18:14:33.4166667+00:00
Justin Ruel
20
Reputation points
1 answer
How to connect the live support or phone support for the exam result
My GH300 exam was attempted on 24th June and I saw score 700+ , it means passed but I have not received any certificate and no any help from support. I want to connect live agent to get solution
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,862 questions
asked
2026-07-16T06:09:31.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 9%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Babita
0
Reputation points
recommended
2026-07-29T18:02:34.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra T
0
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
outlook 365 failure to update email password
outlook 365 is continuously failing to update email password. message says : something went wrong, please try again nor contact your administrator. its for my icloud email IMAP account. there is no administrator.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,701 questions
asked
2026-07-29T16:47:57.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 39%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
terry gongaware
20
Reputation points
accepted
2026-07-29T17:44:14.01+00:00
terry gongaware
20
Reputation points
1 answer
URGENT: Scheduled Exam missing from profile after losing corporate account access (Exam in 36 hours)
I have an Azure exam scheduled in 36 hours. My employer suddenly revoked my corporate Microsoft account, so I can no longer access the Microsoft Learn dashboard to view or reschedule it. I need you to find my appointment using my name and old corporate…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,862 questions
asked
2026-07-16T04:55:58.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 96%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Camilo Linares
0
Reputation points
recommended
2026-07-29T17:41:33.4466667+00:00
Alexandra T
0
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Request for a direct download link of Windows 11 Russian x64 ISO
Hello. I am located in Russia and cannot download the Windows 11 ISO image from the official Microsoft website. The site shows a regional restriction error. Could you please provide a direct download link (valid for 24 hours) for the following version: …
Windows for home | Windows 11 | Install and upgrade
9,265 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 53%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Installer stops half way through on Mac telling me that it can't find any associated software
I have purchased a copy of Microsoft Office 2021 for Mac. I have downloaded installer but it stops halfway through and tells me that it cannot proceed as it is unable to find the software to download. I have deleted that installer and downloaded a new…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,789 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 90%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)