5,706 questions
1 answer
One of the answers was accepted by the question author.
I cannot find my BitLocker Key although my device show us up. It only says: This device does not have BitLocker keys backed up in Entra ID
Hello Microsoft Support, I need help accessing my Microsoft account and checking whether my BitLocker recovery key is stored there. I received a Microsoft account security notification saying security info was recently added to the account…
Windows for home | Windows 11 | Recovery and backup
asked 2026-08-01T12:40:26.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 96%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mohamed Mct
20
Reputation points
commented 2026-08-12T21:41:05.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 27%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dr. Mohamed Jlassi
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Why is my chat history gone
I have multiple chats and in some, the previous history is no longer showing. Even comments from last week have disappeared. Why has this been removed?
Microsoft Teams | Microsoft Teams for business | Chats | Group chats
Microsoft Teams | Microsoft Teams for business | Chats | Group chats
Conversations involving multiple participants, allowing collaboration and information sharing in Teams
1,560 questions
asked 2026-06-05T18:05:31.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 55.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Melissa Morris
25
Reputation points
commented 2026-08-12T21:28:58.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Joe Lawrence
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Key Vault data-plane access denied for all human users on RBAC vault in PME tenant
I am having trouble accessing secrets in my KV even when i have key vault administrator permissions, i am in the PME tenant so i am assuming it has some additional restrictions. but i have been able to access this in the past (6-8months ago) so im not…
Azure Key Vault
Azure Key Vault
An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.
1,591 questions
asked 2026-08-12T20:25:33.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 74%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kensei Kawamura
100
Reputation points Microsoft Employee
commented 2026-08-12T21:19:06.44+00:00
Kensei Kawamura
100
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Cheaper Version Desired
I only want Word, Excel and PPT. I don't use anything else. Is there a cheaper version?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,754 questions
asked 2026-08-12T21:06:35.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 96%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
M.J. Schneider
20
Reputation points
accepted 2026-08-12T21:08:15.58+00:00
M.J. Schneider
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Move to phishing-resistant authentication before SMS and voice retire
We received the Microsoft notice “Move to phishing-resistant authentication before SMS and voice retire,” stating that Microsoft-provided SMS and voice authentication will retire on February 1, 2027. Our production Azure AD B2C tenant uses IEF custom…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,057 questions
asked 2026-08-12T16:03:45.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 76%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Scott Weathers
20
Reputation points
accepted 2026-08-12T20:58:11.13+00:00
Scott Weathers
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Regard to Drag and drop function.
I have a question about the following scenario: I have two Outlook on the Web sessions open in two separate Microsoft Edge windows (Window A and Window B). Is it possible to drag and drop an email from Outlook in Window A directly into the compose box of…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,821 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 73%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
DPC Latency Issues (possibly from Wi-Fi connection)
On Windows 11, for a very long while, I've been having problems with minor graphical stutters and audio buzzing at random. It used to be somewhat uncommon previously, so I never paid much attention to it, but it's been getting more and more frequent.…
Windows for home | Windows 11 | Performance and system failures
32,201 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Additional Storage for Outlook
Outlook indicated I ran out of storage. I cleaned and deleted, and ran out again in a week. I purchased additional storage, but it never showed up in Outlook, and I am AGAIN shown as out of storage. Any suggestions? Also, is there any way to increase…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,138 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
New user can't sign in to install Microsoft 365. "Repeating redirects detected."
I'm setting up a new business standard account for my church and have assigned one 365 license to one user so far. The user received the system email inviting them to Download Microsoft 365. When they select that it returns" __Something went wrong…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,212 questions
asked 2026-08-12T16:35:29.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 78%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG3%3C/text%3E%3C/svg%3E)
GraemeG-3877
60
Reputation points
accepted 2026-08-12T19:03:37.1166667+00:00
GraemeG-3877
60
Reputation points
2 answers
One of the answers was accepted by the question author.
I cannot deploy model, got this code 715-123420
I cannot deploy model, got this code 715-123420 . how to fix this to be able to deploy the model
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
4,978 questions
asked 2026-08-05T23:48:44.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOP%3C/text%3E%3C/svg%3E)
Omer Poyraz
20
Reputation points
accepted 2026-08-12T18:50:00.2133333+00:00
Omer Poyraz
20
Reputation points
1 answer
One of the answers was accepted by the question author.
PC freezes and BSODs during games and normal activity (nvlddmkm errors)
Hey, I need some help figuring out what is wrong with my PC. I have a prebuilt gaming PC that is about 5 months old. Recently I started getting random crashes while playing games mostly and rarely when just using it normally. Usually the game freezes for…
Windows for home | Windows 10 | Performance and system failures
42,800 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 26%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Syncing never ends
I have been syncing to the cloud for a couple months. Does syncing ever stop? Does it ever sync everything and then stop or pause. I pause it for 2 hours when I am working and then let it go until I need to pause it again. I am syncing over 100K songs…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,946 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 68%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Is there a way to know that a document or a sharepoint site is related to an Archived Teams?
Hello, I archived a Teams and check the option "Make the SharePoint site read-only for team members". Is there a way (a property on site or documents in the SharePoint site) to know that documents of this Teams or SharePoint site of this…
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,109 questions
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,148 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 16%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
Product notifications from Microsoft for Azure/Data Lake
Good morning, New to the Azure realm, I am looking for the mechanism that Microsoft sends out notices beside just clicking within Azure and getting notices like this. Had my employee not clicked here, we wouldn't have known about this deadline.
Azure Data Lake Storage
Azure Data Lake Storage
An Azure service that provides an enterprise-wide hyper-scale repository for big data analytic workloads and is integrated with Azure Blob Storage.
1,612 questions
asked 2026-08-12T15:11:14.6366667+00:00
Leslie N Day
40
Reputation points
accepted 2026-08-12T17:41:34.6633333+00:00
Leslie N Day
40
Reputation points
2 answers
One of the answers was accepted by the question author.
Gridlines on Excel spreadsheets
Sometimes, some of the spreadsheets that I receive and work on have some of the gridlines suppressed. Unchecking then rechecking the "Gridlines" in the View ribbon doesn't change this. The cells are not merged. Is there a way to make all the…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,866 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 32%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Classic Outlook loads and does not allow me to switch back to New Outlook
Hello, I am having an issue where Classic Outlook loads automatically in the app and does not seem to have an option for me to switch back to New Outlook (the normal switch tab in the upper right hand corner I have seen in the past is gone). I have…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,273 questions
asked 2026-08-12T16:45:04.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jared Dubiel
20
Reputation points
accepted 2026-08-12T17:14:00.54+00:00
Jared Dubiel
20
Reputation points
1 answer
One of the answers was accepted by the question author.
"Server Busy" error message
I'm strictly a home user and have no idea how this message appeared on my desktop, but I want it removed. I am not a "techy" and didn't understand the answers that others had posted. Thank you in advance for any assistance you may have.
Windows for home | Windows 11 | Performance and system failures
32,201 questions
asked 2026-08-12T17:01:50.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 96%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
KIMBERLY KRAUSE
20
Reputation points
accepted 2026-08-12T17:10:33.33+00:00
KIMBERLY KRAUSE
20
Reputation points
3 answers
One of the answers was accepted by the question author.
How can I learn to be a Window's 11 power user?
I grew up with computers and I've always considered myself at least somewhat tech savvy...but as I've gotten older I'm finding that I don't know much about computers at all...asides from doing the basic things like surfing the web, email, etc. I want to…
Windows for home | Windows 11 | Files, folders, and storage
11,621 questions
asked 2026-08-11T20:16:48.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 90%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Amanda Cazden
20
Reputation points
commented 2026-08-12T16:59:23.57+00:00
Amanda Cazden
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Windows update has killed my HDD, can I recover it?
Last week I had a clear-out of games on my aging PC as I only use it for work, unless my 4-year-old wants to play Hot Wheels. The next time I booted my computer, my 2TB wd2002faex-007ba0 HDD wasn't showing and all the links failed. It shows in Disk…
Windows for home | Windows 10 | Devices and drivers
39,695 questions
asked 2025-08-28T19:58:14.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 23%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Aaron Paul Turner
20
Reputation points
commented 2026-08-12T16:55:47.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 26%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jackie Wallis
0
Reputation points
2 answers
One of the answers was accepted by the question author.
received email that Microsoft account has been renamed
It was done by accident, and I can't get to link to change back. It said: If this is incorrect, please follow these steps: 1. Reset your password by going to https://account.live.com/password/Reset 2. Rename your account by going to…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,562 questions
asked 2026-08-12T14:59:30.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 74%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mary Matthews
20
Reputation points
accepted 2026-08-12T16:38:11.02+00:00
Mary Matthews
20
Reputation points