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3 answers One of the answers was accepted by the question author.

How to manually update Secure Boot certificates in Windows 11 ?

Hi guys… I have recently kept my Windows 11 updates paused because I bought a Steam offline account. I want to manually update the Secure Boot certificate on my PC if I might have missed the recent update. Please tell me step by step how to update it…

Windows for home | Windows 11 | Windows update
asked 2026-03-19T19:12:38.92+00:00
Vivek Singh 201 Reputation points
commented 2026-06-29T21:05:28.5666667+00:00
B J 0 Reputation points
1 answer One of the answers was accepted by the question author.

Updating sysinternalsnlp

Where can I find sysinternals.nlp updates and how to install them

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,399 questions
asked 2026-03-17T15:53:28.67+00:00
Bruce Hinton 20 Reputation points
commented 2026-06-29T20:12:34.0666667+00:00
Compugenio 0 Reputation points
1 answer One of the answers was accepted by the question author.

I am trying to change my subscription from home family to home personal. It does not give me an option to change it to home personal

I have already wasted two hours on this because microsoft makes it almost impossible to speak to a person. Simply put, I am trying to change my plan from home family to home personal effective 8/1/26. The change subscription on my account page does not…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-29T18:52:18.5266667+00:00
Susan Ruch 20 Reputation points
accepted 2026-06-29T19:37:02.3533333+00:00
Susan Ruch 20 Reputation points
1 answer One of the answers was accepted by the question author.

Hello, my account was frozen and a warning mail came that my data will be deleted. I've already paid the subscription and my deleted files has not been restored. Please i request for backend data recovery

Hello, my account was frozen and a warning mail came that my data will be deleted. I've already paid the subscription and my deleted files has not been restored. Please i request for backend data recovery, the loss occurred on 6/26/2026 12:00:00 AM 

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-06-27T18:31:17.31+00:00
Catalina 20 Reputation points
accepted 2026-06-29T19:32:19.91+00:00
Catalina 20 Reputation points
2 answers One of the answers was accepted by the question author.

Not printing

After changing all ink cartridges' the printer doesn't print the paper is blank! But the test page prints?

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-29T16:21:58.5366667+00:00
Myra Myra 20 Reputation points
accepted 2026-06-29T18:59:00.3066667+00:00
Myra Myra 20 Reputation points
4 answers One of the answers was accepted by the question author.

Microsoft Defender

how do I make sure Microsoft Defender is turned on?

Windows for home | Windows 11 | Security and privacy
asked 2026-06-29T15:46:01.8166667+00:00
FELICIA HALL 60 Reputation points
accepted 2026-06-29T18:56:28.6933333+00:00
FELICIA HALL 60 Reputation points
4 answers One of the answers was accepted by the question author.

Retake Exam

Hi, today i got an exam and failed.i would like to take that exam again.Is that possible and how?

Community Center | Not monitored
asked 2026-03-08T19:41:14.9366667+00:00
Ismail Ozdemir 45 Reputation points
answered 2026-06-29T18:35:29.8933333+00:00
mohamed karim kouki 0 Reputation points
1 answer One of the answers was accepted by the question author.

WebP images don't have thumbnails

I need some help, the webp images just don't have any thumbnails in explorer. I have this WebP Image Extension installed and it worked for a while, but a few weeks ago it just stopped working. It's possible 25H2 broke it. I've tried reinstalling but it…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-28T19:50:48.0433333+00:00
Peter Balogh 20 Reputation points
commented 2026-06-29T18:14:06.8966667+00:00
Ramesh 181.8K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Family Safety / Parental controls

Hello, my Microsoft account was originally created by mistake as an adult account. It was later added to a family group as a child account. Currently, important Family Safety features like content filtering / web filtering are missing. I can only see…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-06-29T00:47:34.08+00:00
Mikki Pidii 20 Reputation points
accepted 2026-06-29T18:12:18.2866667+00:00
Mikki Pidii 20 Reputation points
2 answers One of the answers was accepted by the question author.

Insert a file no longer works

Why can I no longer insert another Word file into a Word document that I am working on

Microsoft 365 and Office | Word | For home | Other
asked 2026-06-29T15:57:47.2+00:00
Robert van Gilse 20 Reputation points
accepted 2026-06-29T18:05:00.47+00:00
Robert van Gilse 20 Reputation points
2 answers One of the answers was accepted by the question author.

upgrade to a pro plan

Hello, I own a small business and am trying to separate my personal Microsoft accounts from my business accounts. My Microsoft 365 Business email is hosted through GoDaddy. I recently upgraded one of my computers to Windows 11 Pro because I wanted to use…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-06-28T16:27:29.5866667+00:00
braulio cuevas 20 Reputation points
accepted 2026-06-29T17:55:27.6733333+00:00
braulio cuevas 20 Reputation points
1 answer One of the answers was accepted by the question author.

In-Place Repair Install Fails with Error 0xC0000409 on Windows 11 Insider Beta Build 26220.8754

Hi everyone, I'm running Windows 11 Insider Preview Build 26220.8754 (Beta Channel) and I'm unable to perform an in-place repair install. Issue When I use Settings → System → Recovery → Fix problems using Windows Update, the repair installation fails…

Windows Insider program | Windows Insider preview | Repair and recovery
asked 2026-06-28T10:56:57.87+00:00
Nikhil Singhal 40 Reputation points
commented 2026-06-29T17:16:08.9066667+00:00
Nikhil Singhal 40 Reputation points
1 answer One of the answers was accepted by the question author.

Outlook on one of my shared device cloned

Outlook on the shared device in addition to showing the email address of the devices owner is showing an email address for what looks like someone from Vietnam. The account is all in what appears to be Vietnamese and the times on the emails when…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-23T17:43:49.2966667+00:00
allan dungavel 20 Reputation points
accepted 2026-06-29T17:05:39.77+00:00
allan dungavel 20 Reputation points
1 answer One of the answers was accepted by the question author.

How do I create a macro that runs a VBA script in Outlook?

I wrote code to save Excel attachments from my Outlook to a folder in OneDrive. The application name is Application_NewMailEx. How do I write a macro in Outlook?

Microsoft 365 and Office | Development | Other
asked 2026-06-29T15:19:38.7266667+00:00
Ware-Furlow, Joey 20 Reputation points
commented 2026-06-29T16:48:49.42+00:00
Ware-Furlow, Joey 20 Reputation points
6 answers

usb port not registering my keyboard keeps saying needs troubleshooting

when i plug my keyboard in it wont work i figure out what was happening and it said that it needs troubleshooting and that its also saying that device unknown how do i fix it

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-18T20:29:06.26+00:00
brayden bridges 0 Reputation points
recommended 2026-06-29T16:47:42.1233333+00:00
MartMcd 2,670 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Retaining OneDrive Files When Moving Users to a New Family Plan

We currently have a Microsoft 365 Family Plan with several users who have files stored in their OneDrive. If we cancel that Family Plan and then add the same user (same email address) to a different Family Plan, will they retain access to all of their…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-06-24T21:07:47.29+00:00
Micah Schweitzer 20 Reputation points
accepted 2026-06-29T16:45:38.1633333+00:00
Micah Schweitzer 20 Reputation points
2 answers One of the answers was accepted by the question author.

System files are using 120 Gb of disk space !

Three folders seem to be using 120Gb of disk space. A folder called Windows, Program Files and Program files(x86) That is insane. I have already run Chkdsk /r thinking that was the problem, but it ran without any issues and recovered just 3 GB. How do I…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-29T13:11:32.66+00:00
G R 20 Reputation points
commented 2026-06-29T15:58:32.7033333+00:00
DaveM121 933.9K Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

I am unable to update windows

When I click on update and shut down, it goes through downloading the updates. Then, it goes to diagnose and then repair. Thereafter, it downloads updates. Next it says 'Something went wrong. Undoing Changes.' Then, the computer restarts without…

Windows for home | Windows 11 | Windows update
asked 2026-06-28T00:03:26.3433333+00:00
KGS 40 Reputation points
answered 2026-06-29T15:55:38.8766667+00:00
KGS 40 Reputation points
1 answer One of the answers was accepted by the question author.

Pearson VUE OFCRE error on Exam Details page for all Microsoft certification exams

Hello, I am trying to schedule a Microsoft certification exam through Pearson VUE. When I open the Exam Details page, I receive the following message: "Due to a system issue, we are currently unable to process your request... Error Code:…

Community Center | Not monitored
asked 2026-06-29T14:39:09.2633333+00:00
Muhammad Abdullah 20 Reputation points
commented 2026-06-29T15:46:21.7766667+00:00
Julian Sharp 43,861 Reputation points
1 answer One of the answers was accepted by the question author.

PartNumber

When I download costs, I can see a charge for a VM. One of the columns is a PartNumber. My question is where can I find the PartNumber on my various resources?

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,006 questions
asked 2024-04-19T18:09:20.49+00:00
Lynn B 20 Reputation points
commented 2026-06-29T15:35:52.3033333+00:00
Aleksandr Kaushanskiy 0 Reputation points