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2 answers

Windows installer dialog box appears when I startup my Windows 11 home computer

Every startup, I get this dialog box: Windows Installer The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package 'SOLIDWORKS.msi'…

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-15T20:24:45.2766667+00:00
Jim Winkler 0 Reputation points
answered 2026-09-15T21:02:48.88+00:00
Ivan B 124.5K Reputation points Independent Advisor
1 answer

How do I replay a recording of town hall meeting at another town hall meeting?

I recorded a town hall meeting and want to replay it at a different scheduled town hall meeting. Can I do this and how?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-09-14T18:08:02.9466667+00:00
Dadow, Janet (DMVA) 0 Reputation points
commented 2026-09-15T20:57:46.27+00:00
Kai-L 19,830 Reputation points Microsoft External Staff Moderator
3 answers

Wrong email address

I have accidently typed in a wrong email address and now it continues to come up in my "To" suggestion drop down. It is not in the contact's information. How do I delete it from the suggestion drop down?

Outlook | Web | Outlook.com | Contacts
asked 2026-09-10T14:22:53.1466667+00:00
Leah Mowery 0 Reputation points
commented 2026-09-15T20:57:34.73+00:00
Gabe Bratton 90 Reputation points
2 answers

Connect me to a technician

This is a new laptop and I want to extend my 365 subscription to it, but I cannot get tech help to do this

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-15T20:13:54.17+00:00
Peter Dawes 0 Reputation points
answered 2026-09-15T20:48:30.08+00:00
EmilyS726 269.8K Reputation points Independent Advisor
2 answers

Microsoft Fabric Warehouse Stored Procedure

Hello, I have a question about how a Fabric Warehouse accesses Lakehouse data. We have a stored procedure running in a Warehouse that references Lakehouse tables using syntax similar to the example below: SELECT DISTINCT end_reason_test FROM…

SQL Server | SQL Server Transact-SQL
asked 2026-09-15T19:53:36.19+00:00
Scott M 5 Reputation points
answered 2026-09-15T20:47:01.5433333+00:00
Erland Sommarskog 137.5K Reputation points MVP Volunteer Moderator
2 answers

Language changed during account compromised

My account was compromised and the language was changed. I went ahead and changed my password and downloaded the authenticator app for security, but how do I change my language settings back to my default preference?

Outlook | Web | Outlook.com | Settings
asked 2026-09-15T20:12:39.9933333+00:00
Alex Saucedo 0 Reputation points
answered 2026-09-15T20:45:59.8833333+00:00
EmilyS726 269.8K Reputation points Independent Advisor
1 answer

MFA Reset Required – Global Admin Locked Out (Microsoft Entra)

Hello Microsoft Support Team, I have an urgent access issue with my administrator account. I am the only Global Administrator of the tenant. Recently, I lost my mobile device which had the Microsoft Authenticator app installed. As a result: I cannot…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-23T02:16:19.38+00:00
Chau An 15 Reputation points
commented 2026-09-15T20:43:22.52+00:00
Nandy Bo 50 Reputation points
2 answers

Outlook 365 sending Paypal emails to junk

Since using Outlook 365 all my emails from Paypal go to junk. Despite redirecting to my inbox and asking for them to be designated not junk in future it still happens! In the online version of Microsoft 365 i cannot find any junk mail contols or lists to…

Outlook | Web | Outlook.com | Email
asked 2026-03-21T18:28:33.54+00:00
Adrian D'Cruz 0 Reputation points
commented 2026-09-15T20:42:57.5466667+00:00
Hornblower409 15,950 Reputation points
1 answer

My tenant/Global Admin account is locked.

My tenant/Global Admin account is locked. This requires escalation to the Microsoft Data Protection Team

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-16T18:56:23.1433333+00:00
John Jensen 0 Reputation points
commented 2026-09-15T20:39:00.8633333+00:00
Nandy Bo 50 Reputation points
1 answer

Cant use MSO after paying

Request Id: [--PII REMOVED--] Correlation Id: [--PII REMOVED--] Timestamp: [--PII REMOVED--] Message: AADSTS50020: User account [--PII REMOVED--] from identity provider 'live.com' does not exist in tenant [--PII REMOVED--] and cannot access the…

Microsoft 365 and Office | Other
asked 2026-09-14T13:08:42.23+00:00
Karolina Misiukiewicz 0 Reputation points
commented 2026-09-15T20:33:18.3566667+00:00
Lucus-V 13,475 Reputation points Microsoft External Staff Moderator
1 answer

Message: Access denied for the resource

Correlation Id: [--PII REMOVED--] Timestamp: [--PII REMOVED--] DPTI: [--PII REMOVED--] Message: Access denied for the resource. Tag: 7q6cl Code: [--PII REMOVED--] i need help fixing this problem

Microsoft 365 and Office | Other
asked 2026-09-14T12:43:40.21+00:00
Camilla Perotti 0 Reputation points
commented 2026-09-15T20:33:00.4966667+00:00
Lucus-V 13,475 Reputation points Microsoft External Staff Moderator
2 answers

Create table with default custom table style

Create table with default custom table style: When I create a new table, it is set to use the default custom style, but what happens is that the table doesn't use that custom style fully until I "Clear All Formatting" on that table. How can I…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-15T15:13:43.8233333+00:00
Todd Morgan 0 Reputation points
edited a comment 2026-09-15T20:28:42.3433333+00:00
Chris-D 1,690 Reputation points Independent Advisor
2 answers

MANUALLY INSTALLATION OF WMIC FEATURES IN WIN 11

I have a standalone PC in my organisation, so it doesn’t have internet access. However, I need to activate some applications using the WMIC features on this PC. I have another PC that is connected to the internet. How can I install the WMIC features on…

Windows for home | Windows 11 | Install and upgrade
asked 2026-04-20T06:34:43.7133333+00:00
Denish Lily 5 Reputation points
commented 2026-09-15T20:28:38.6266667+00:00
Gustavo Heidrich Grunwald 0 Reputation points
3 answers

error in One note. no copilot too.. No display in recent pages too.

[--PII REMOVED--] Message: Access denied for the resource.  Tag: 9hehw  Code: 0 

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-08-31T08:38:29.6866667+00:00
wee boon ng 0 Reputation points
commented 2026-09-15T20:24:32.46+00:00
Lucus-V 13,475 Reputation points Microsoft External Staff Moderator
2 answers

Wont let me add email to profile- says already use, wont let me delete current alias

I have been trying to change my email and add a new one, it wont let me remove the current one and wont let me add a new one. i have tried everything that I know and have also chatted with support to no avail

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-15T19:47:09.7766667+00:00
nikki carlson 0 Reputation points
answered 2026-09-15T20:21:25.8+00:00
EmilyS726 269.8K Reputation points Independent Advisor
1 answer

Account hacked and password changed | Need Help ASAP

My microsoft account was hacked, and password was changed. When I try the official recovery in link https://account.live.com/acsr it says account doesn't exist but when I try to create a new acc with the same email it says it already exists. How can I…

Windows for home | Other | Security and privacy
asked 2026-09-15T19:33:11.02+00:00
Soyuz Kadel 0 Reputation points
answered 2026-09-15T20:17:45.48+00:00
CrazyKats 19,840 Reputation points Volunteer Moderator
1 answer

App Service Certificates: Path does not chain to a trusted anchor — Chain verification and trust issues

Problem description I am experiencing an issue where the SSL certificate chain does not appear to be trusted by browsers or SSL Labs for my Azure App Service. The certificate was renewed and exported on September 14, 2026, and installed on my IIS VM for…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,073 questions
asked 2026-09-15T18:46:28.81+00:00
Brendan Donahue 0 Reputation points
answered 2026-09-15T20:15:57.47+00:00
Abhinaba Das 115 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 Activation (No Link To Prior Device)

Hello, I bought a retail version of Windows 10 and just upgraded my motherboard and CPU and I am trying to re-activate windows 11 but I am getting an error (PC works great). The Troubleshoot option is not working. I believe it is because I never linked…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T19:35:03.61+00:00
Michael Velasco 0 Reputation points
commented 2026-09-15T20:13:12.0433333+00:00
EmilyS726 269.8K Reputation points Independent Advisor
2 answers

How to change Plans?

My current Windows 365 Office subscription is set to expire soon, and I want to downgrade to Windows 365 Family subscription. I have looked, but cannot find out how to do that. Please help me.365

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-15T19:30:44.33+00:00
G. A. Peck 0 Reputation points
answered 2026-09-15T20:09:05.91+00:00
EmilyS726 269.8K Reputation points Independent Advisor
1 answer

Issue with Accessibility Checker in Microsoft Word not flagging contrast error

I am working on a document in Microsoft Word and using the Accessibility Checker to ensure it is accessible to all learners. However, the tool does not seem to flag issues related to color contrast between text and background. Steps I’ve tried: Ran the…

Microsoft 365 and Office | Word | For education | Other
asked 2026-09-12T18:53:09.2366667+00:00
Chulumanco Makeleni 0 Reputation points
edited an answer 2026-09-15T20:08:07.7033333+00:00
Ryan-N 16,085 Reputation points Microsoft External Staff Moderator