669 questions
4 answers
How to find bitlocker recovery key with recovery key ID
How to find bitlocker recovery key with recovery key ID. Moved from: Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Windows for home | Other | Recovery and backup
asked
2025-11-26T18:48:38.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 36%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Catherine Briceño Vela
20
Reputation points
answered
2026-09-11T02:20:54.22+00:00
ShehabChowdhury-9708
0
Reputation points
1 answer
Copilot isn't available in your region . I am getting this error
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,699 questions
asked
2026-09-10T18:21:46.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 94%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vishnudutt Soni
0
Reputation points
edited the question
2026-09-11T02:19:04.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
18,685
Reputation points Microsoft External Staff
Moderator
2 answers
Restored Outlook Folders Are Empty – Years of Emails Missing
Hello. I need urgent help recovering missing emails from my Hotmail account.Three important folders were somehow moved into Deleted Items. I restored the folders successfully, but they came back completely empty. The folders contained several years of…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,698 questions
asked
2026-09-10T10:59:47.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Ertan Siddiqui
0
Reputation points
answered
2026-09-11T02:18:47.0833333+00:00
Hornblower409
14,815
Reputation points
3 answers
Download trouble
My downloads are appearing in Chinese. I can't read it obviously. It's for an assignment. Please help!
Microsoft Edge | Favorites, history, and downloads | Windows 11
Microsoft Edge | Favorites, history, and downloads | Windows 11
Managing bookmarks, browsing history, and downloads in Edge on Windows 11
578 questions
asked
2026-09-10T23:54:35.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 36%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mary Elizabeth Murphy
0
Reputation points
answered
2026-09-11T02:16:01.1633333+00:00
Manoel Barros
21,735
Reputation points
Independent Advisor
2 answers
How to create a personal email account
I want to use a external to Microsoft email account using outlook
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,698 questions
asked
2026-09-10T09:28:35.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 9%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alan Brown
0
Reputation points
answered
2026-09-11T02:06:59.8633333+00:00
Hornblower409
14,815
Reputation points
2 answers
I'm locked out of my Window 11 Pro. I get a message that I can't sight in with this account
I'm locked out of my Window 11 Pro. I get a message that I can't sight in with this account and account and I try to run diagnosis Bit Locker stops and I can't find that Key. It isn't listed under MS Account. Any help? David
Windows for home | Windows 11 | Accounts, profiles, and login
10,026 questions
asked
2026-09-10T22:28:07.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 11%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Phelps
0
Reputation points
answered
2026-09-11T02:04:20.9133333+00:00
Manoel Barros
21,735
Reputation points
Independent Advisor
3 answers
how to macro enable or stop security warning
Please advise how to stop security warning in office 2024 or enable macro. The Microsoft advice cannot help
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,954 questions
asked
2026-09-10T04:36:58.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 72%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWT%3C/text%3E%3C/svg%3E)
Watchara Tipprasert
0
Reputation points
commented
2026-09-11T01:59:23.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
715
Reputation points
Independent Advisor
2 answers
Microsoft Teams App Not Working on Android – Chats Not Loading
I am facing an issue with the Microsoft Teams app on my Android phone. After logging in, my chats/messages do not load, and I am automatically logged out after some time. I have already tried the following troubleshooting steps: Restarting the phone …
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Accessing and using Microsoft Teams on smartphones and tablets across platforms
1,456 questions
asked
2026-09-10T06:44:58.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 3%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shivang Mishra
0
Reputation points
commented
2026-09-11T01:56:30.0533333+00:00
Dora-T
715
Reputation points
Independent Advisor
2 answers
Outlook app no longer working on android phone; email folders are all blank
My Hotmail account works normally at Outlook.com in a browser, but Outlook for Android stopped syncing today. I uninstalled/reinstalled Outlook and reset the account and sync settings. The account is recognized as Outlook.com and the correct address is…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,263 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 21%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 42%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
downloading 2021 Office Pro
I have the key for Office Pro 2021 but haven't found a way to use it and download this package. Ann
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,077 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 71%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
2 answers
No data in Azure Communication Metrics (All email related metrics)
Hi All, I have email communication enabled for our ACS. Its working perfectly fine and delivering emails. But when I checked the metrics section there is no activity whatsoever. A few days back, we were getting metrics but today strangely there is…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,794 questions
asked
2026-09-08T17:50:28.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 28.000000000000004%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
Hussain Dheeravath
0
Reputation points
commented
2026-09-11T01:49:30.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 50%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SHOUMIK CHAKRAVARTY
575
Reputation points
1 answer
Microsoft Lists — "Loading chunk 55 failed" / Unknown render failure, started around Aug 21 build
We've started seeing the following error when opening Microsoft Lists, beginning around August 21, 2026: Sorry, something went wrong Unknown render failure. Loading chunk 55 failed. (error:…
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,140 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
1 answer
"defaultuser0.dat" file in ProgramData
I was looking in c:\ProgramData\Microsoft\User Account Pictures. What is this "defaultuser0.dat" file?
Windows for home | Windows 10 | Files, folders, and storage
23,592 questions
asked
2026-09-11T01:01:04.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 52%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW1%3C/text%3E%3C/svg%3E)
win 10 user
0
Reputation points
edited an answer
2026-09-11T01:44:30.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
122.7K
Reputation points
Independent Advisor
3 answers
videos not playing in PowerPoint LIVE
In the last few weeks when presenting in powerpoint live the videos I have embedded dont play for the audience, but play for me on my screen. I use standard MP4s that Ive been using for years in PPTX and all of a sudden they arent playing. Any ideas?
Microsoft 365 and Office | PowerPoint | For business | Windows
Microsoft 365 and Office | PowerPoint | For business | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
2,814 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
1 answer
Global Admin - MFA Re-Register Failed with New Phone Transfer - Locked out of 365 Admin Center
Good Morning, I am in a dire situation regarding my inability to access the admin center and manage my clients and partners. I transferred to a new mobile device last Friday and while doing so, performed the MFA require re-registering of MFA on my user.…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,937 questions
asked
2026-08-10T19:13:31.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 28.000000000000004%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Matthew Benedetti
0
Reputation points
edited an answer
2026-09-11T01:41:44.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hendrix
1,005
Reputation points
Independent Advisor
1 answer
Printing Duplicate Contact On Outlook
Hi, How to fix the Outlook showing duplicate contact when printing to card style font on printing option, when I check the contact people is only one showing on contact
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,048 questions
asked
2026-08-10T21:31:59.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer
2026-09-11T01:41:30.1233333+00:00
Hendrix
1,005
Reputation points
Independent Advisor
1 answer
Microsoft create account verification press and hold keeps repeating
This retarded captcha keeps on looping then blocking already 2 of my emails for creating an account. I don't have many emails to use for creating an account and my patience are running low.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,055 questions
asked
2026-09-11T01:03:41.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 32%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWC%3C/text%3E%3C/svg%3E)
Wilson Chiquito
0
Reputation points
answered
2026-09-11T01:41:26.6466667+00:00
Manoel Barros
21,735
Reputation points
Independent Advisor
1 answer
Xbox Mode's forced Task View integration is deeply broken and driving PC gamers back to Steam.
I was incredibly excited about the promise of Windows 11's new native Xbox Mode. Having library aggregation integrated directly into the OS shell sounded like a great alternative to third-party frontends like Playnite or Steam Big Picture. Unfortunately,…
Windows for home | Windows 11 | Gaming
5,325 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 11%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
We are being charged $437 every month but we have no invoice or subscription
Hi for months we have been getting charged $437.60 monthly reference below - however we have no invoice or subscription to match this. Can you please confirm what this is for and how we can cancel it if we need to Jun 19, 2026MICROSOFT#[Moderator note:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,937 questions
asked
2026-08-10T22:49:04.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 1%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Cydney Shapiro
0
Reputation points
edited an answer
2026-09-11T01:40:42.6866667+00:00
Hendrix
1,005
Reputation points
Independent Advisor
1 answer
Microsoft Outlook – Is there a better way to block SPAM from an entire domain?
Although I have a method for blocking a domain in Outlook I wonder if there's a better way than my method. I use the following cumbersome method to block a domain in Outlook. Copy the email address Step 1 (1 click): Right-click over the mail address…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,048 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 2%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)