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2 answers

I am unable to receive email

I can not receive emails. My email address may have been hacked. Someone was using my email address to ask members in my contact list to buy Amazon gift cards for me.

Windows for home | Other | Email and communications
asked 2026-09-12T16:04:57.9+00:00
Peter Zaetsoff 0 Reputation points
answered 2026-09-12T18:26:12.6466667+00:00
Virginia M 41,900 Reputation points Independent Advisor
1 answer

how to change name on account

i need to change from my name to my brothers. all info in account is in his name, the only thing left is sign in name. can that be changed

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-12T17:52:50.0933333+00:00
mike bateman 0 Reputation points
answered 2026-09-12T18:25:11.5233333+00:00
EmilyS726 266.6K Reputation points Independent Advisor
2 answers

MAI-Transcribe-2: speaker diarization fails on recordings over ~15 minutes, surfacing as HTTP 408 "RequestTimeout"

Calling the fast transcription endpoint with enhancedMode.model = "MAI-Transcribe-2" and diarization.enabled = true fails for recordings longer than roughly 15 minutes. The same recordings transcribe successfully with diarization disabled —…

Azure Speech in Foundry Tools
asked 2026-09-05T04:12:04.57+00:00
Labatt 5 Reputation points
commented 2026-09-12T18:24:15.9+00:00
Allan Solomon Mejia 8,420 Reputation points
1 answer

FILE HISTORY UNABLE TO BACKUP

WHEN ATTEMPTING RUN NOW IT SAYS TO CONNECT DRIVE. DRIVE IS CONNECTED.

Windows for home | Windows 11 | Recovery and backup
asked 2026-09-12T16:01:53.4766667+00:00
tenbear Bauer 0 Reputation points
commented 2026-09-12T18:19:16.43+00:00
John Jefferson Doyon 87,500 Reputation points Independent Advisor
5 answers

Something happened and your PIN isn't available error logging on to PC.

Something happened and your PIN isn't available error logging on to PC. NO Alternate ways of logging in are showing and it refuses to send codes to email or phone How do I force the Windows 11 PC to let me log in with my Microsoft Username and password.…

Windows for home | Other | Security and privacy
asked 2026-03-11T22:23:31.42+00:00
Maureen Powell 0 Reputation points
commented 2026-09-12T18:14:44.6433333+00:00
Kevin James 0 Reputation points
2 answers

media player issues

when I download a cd the recording is marked as unknown - why won't media player transfer cd information, such as artist name, recording title, track title etc?

Windows for home | Other | Music, photos, and video
asked 2026-09-12T17:05:08.7933333+00:00
Nigel Thomson 0 Reputation points
answered 2026-09-12T18:10:09.15+00:00
Paulo GM 72,225 Reputation points Independent Advisor
1 answer

Dell Support Assist Will Not Run

Dell SupportAssist Will Not Run as I am trying to facilitate a BIOS Version Update

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-12T17:33:23.41+00:00
Dana Henry 0 Reputation points
answered 2026-09-12T18:08:50.36+00:00
Ivan B 123.4K Reputation points Independent Advisor
1 answer

Windows 11 detects my iPhone in Device Manager but not in File Explorer or Apple Devices

Hello everyone, I am facing a strange issue with my iPhone 12 on a Windows 11 desktop PC. Environment: Windows 11 ASRock B450M Steel Legend motherboard iPhone 12 (iOS 26.5) Apple Devices app version 1.1540.23042.0 Problem: Windows detects the…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-06-09T13:22:55.12+00:00
Niilesh 5 Reputation points
edited a comment 2026-09-12T18:02:24.3966667+00:00
AP 0 Reputation points
1 answer One of the answers was accepted by the question author.

HOW CAN I DESIGN AN ACTIVITY IN ONENOTE TO SUPPORT KNOWLRDGE CONSTRUCTION?

If I want to use OneNote to support knowledge construction, not just content delivery, how can I design an activity where learners generate new ideas and apply them to a new context?

Microsoft 365 and Office | OneNote | For education | Other
asked 2026-09-12T17:56:36.0666667+00:00
Queen Duduzile Maphanga 20 Reputation points
accepted 2026-09-12T18:00:40.2333333+00:00
Queen Duduzile Maphanga 20 Reputation points
1 answer

incorrect billing and unable to refund , unable create a support request

Hi Team, My last bill is incorrect when i am goin to create refund request Microsoft decline, how can send a email to this un able create support request, same screen came again and again

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-09-12T16:03:36.53+00:00
RAJANARAYAN BANDHA 0 Reputation points
commented 2026-09-12T17:55:47.2333333+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
1 answer

Unable to Add Friends or Use Minecraft Multiplayer Despite All Microsoft+Xbox Privacy Settings Being Allowed

My Microsoft account is over 18 years old, and I'm the organizer of my Microsoft Family. I'm also the only member of the family group, so there aren't any parental controls being applied by someone else. I've checked my Xbox privacy settings, and under…

Windows for home | Windows 11 | Family and online safety
asked 2026-08-03T16:10:32.8233333+00:00
Alice Lima 5 Reputation points
commented 2026-09-12T17:55:42.8966667+00:00
Ellen Takka 0 Reputation points
1 answer

Emails to Outlook, Hotmail etc bouncing back

Emails from our [--PII REMOVED--] mail server are bouncing back. The ip we send from is [--PII REMOVED--]. Here is the rejection message. Action: failed Status: 5.0.0 Remote-MTA: dns; hotmail-com.olc.protection.outlook.com Diagnostic-Code: smtp; 550…

Outlook | Web | Outlook.com | Email
asked 2026-09-09T17:50:24.9833333+00:00
Daniel Goertzen 0 Reputation points
commented 2026-09-12T17:53:23.7533333+00:00
Lucus-V 12,875 Reputation points Microsoft External Staff Moderator
2 answers

hotmail.com email issue

my hotmail.com email is not working on my phone samsung 25+

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-09T21:14:13.7133333+00:00
Sally Bonje 0 Reputation points
commented 2026-09-12T17:52:56.6766667+00:00
Lucus-V 12,875 Reputation points Microsoft External Staff Moderator
2 answers

Office 365

I am having issues with Office 365 and all my attempts to reach Office support results in AI disconnecting the call, You have been charging me and when I need support I am unable to get a live person. Microsift needs to change the way customers can get…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-09T21:48:02.2333333+00:00
Nilanj Pandya 0 Reputation points
commented 2026-09-12T17:52:45.0066667+00:00
Lucus-V 12,875 Reputation points Microsoft External Staff Moderator
2 answers

Carnt get my emails

I bought a new apple phone about 3 weeks ago and carnt get my emails as my husbands email address keeps coming up I carnt remove this and I don’t know the password my husband passed away [--PII REMOVED--] I’m finding this very stressful as I’ve got…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T10:09:33.08+00:00
tina Gray 0 Reputation points
commented 2026-09-12T17:52:30.5466667+00:00
Lucus-V 12,875 Reputation points Microsoft External Staff Moderator
1 answer

No sound on my You tube

My You tube does not have sound, why not? Is there a reason why you cannot answer an short question?

Windows for home | Other | Devices and drivers
asked 2026-09-10T11:53:11.9866667+00:00
Jamie Fenlon 5 Reputation points
commented 2026-09-12T17:52:12.1+00:00
Lucus-V 12,875 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

Im trying to start the Windows Update Service on services but it keeps on saying Windows could not start the Windows Update Service on Local Computer

Seriously, I've tried every tutorial i could find but nothing worked. I dont know what else to do. Please help me! Note: I'm on Windows 10 and I cannot get Windows 11 at the moment right now.

Windows for home | Windows 10 | Windows update
asked 2026-09-07T23:44:04.6233333+00:00
Daniel Omorogie 20 Reputation points
commented 2026-09-12T17:51:49.5033333+00:00
Daniel Omorogie 20 Reputation points
2 answers

Something happened and your pin isn't available.

After a BIOS update, the sign-in screen displays the message: “Something happened and your PIN isn’t available.” For clarity, I am using genuine software, keep my system up to date, maintain a clean environment, and do not make unnecessary changes to…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-02-11T01:38:20.9+00:00
Mudit Sharma 0 Reputation points
commented 2026-09-12T17:50:10.5933333+00:00
Mike Hulin 0 Reputation points
2 answers

Drag and Fill not working in Excel

I have confirmed that the "Enable fill handle and cell drag-and-drop" option is checked. Also the "Show paste options button when content is pasted" option is checked. Drag and Fill not working since last Microsoft update. I am…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T15:25:14.82+00:00
LCOX 0 Reputation points
commented 2026-09-12T17:47:45.9066667+00:00
EmilyS726 266.6K Reputation points Independent Advisor
3 answers

talk to an agent about word on mac not responding

Can't type in a Word document on my iMac. Filled in one page then everything I had typed totally disappeared. This has been going on for days. At the bottom of my page it says "accessibility: Investigate" And Another message says "Document…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-11T21:36:33.76+00:00
Deirdre Henderson 0 Reputation points
answered 2026-09-12T17:47:00.77+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator