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Outlook- Not receiving certain emails

complex issue with intermittently not receiving emails from a variety of different senders. sometimes I am unaware someone has even tried to send me an email as I do not receive it. Other times I receive an email and then am contacted by other means to…

Microsoft 365 and Office | Other
asked 2026-07-17T05:17:54.4366667+00:00
Annie G 0 Reputation points
commented 2026-07-22T16:01:06.5833333+00:00
Lucus-V 9,650 Reputation points Microsoft External Staff Moderator
1 answer

Filehistory.exe missing from Win 11 Home 2H25 on surface pro

Trying to set up my new Surface Pro (Win 11 Home 2H25) to match my previous (Win 10 on Dell XPS) set up. Cannot set up FileHistory. Tried all options shown on-line. This is not a how to run it problem! Checked Win10 machine to find FileHistory.exe in…

Windows for home | Windows 11 | Recovery and backup
asked 2026-06-14T11:33:48.87+00:00
martin ashdown 0 Reputation points
commented 2026-07-22T16:00:24.1733333+00:00
martin ashdown 0 Reputation points
2 answers

MS Word 2016 for Mac no longer works

All of my documents are locked into this program. I can no longer edit them. I have a valid license for MS Word 2016 that I paid for 3 or 4 years ago from a third party and believed I owned the program forever. I bought a slightly outdated version…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-20T05:00:12+00:00
dm 5 Reputation points
commented 2026-07-22T15:57:44.46+00:00
Lucus-V 9,650 Reputation points Microsoft External Staff Moderator
2 answers

SQL Server Management Studio Connection Issue

I can't establish a connection to SQL Server. I likely need IT Support but am unable to find that support. If you can help me connect, please respond. If all you can do is direct me to a support that can assist me.

SQL Server Database Engine
asked 2026-07-22T00:06:58.4233333+00:00
Mark Willcoxon 0 Reputation points
answered 2026-07-22T15:56:04.03+00:00
Bruce (SqlWork.com) 84,671 Reputation points
1 answer

.ost outlook effacer

j ai effacer par erreur mon .ost de outlook et je n arrive plus a ouvrir outlook et il m affiche un message d erreur qu il ne trouve pas .ost

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-22T14:12:58.7733333+00:00
christophe bibes 0 Reputation points
answered 2026-07-22T15:55:44.73+00:00
John Jefferson Doyon 80,315 Reputation points Independent Advisor
1 answer

Can't Login to Azure DevOps after swapping Microsoft Account (MSA) aliases

Hello, I am locked out of an Azure DevOps organization due to what appears to be a stale identity mapping/PUID caching issue after moving email aliases between different personal Microsoft Accounts (MSAs). This DevOps organization is NOT connected to…

Azure DevOps
asked 2026-07-22T14:03:43.2866667+00:00
AhmedShemais-1233 0 Reputation points
answered 2026-07-22T15:55:35.3533333+00:00
Gursimran Singh 245 Reputation points Microsoft External Staff Moderator
2 answers

Word and Excel need to be repaired every time I open a new file

I purchased and downloaded my Office subscription via the web, now every time I try to open an existing file or a new file I receive a pop up box stating "Word has run into a problem that is preventing it from working properly". It then gives…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-22T15:21:09.5733333+00:00
Haley C 0 Reputation points
answered 2026-07-22T15:55:03.29+00:00
Ramesh Srinivasan 83,235 Reputation points Independent Advisor
1 answer

Top of Information Store folder?

How do I open the Top of Information Store Folder and stop emails automatically being sent there

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-07-22T12:13:26.4566667+00:00
Colin Lancaster 0 Reputation points
answered 2026-07-22T15:54:30.2+00:00
Julie Huynh 1,765 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Windows Display not working

I just recently started using my old gaming PC for games. Unfortunately, an upgrade from windows 8.1 to windows 10 was necessary however 9 hours later after update no display was available on my monitor, I tried switching from HDMI to VGA and switching…

Windows for home | Windows 10 | Install and upgrade
asked 2026-07-21T13:16:57.4733333+00:00
Shweta Bakshi 20 Reputation points
commented 2026-07-22T15:53:12.9566667+00:00
David-M 120K Reputation points Independent Advisor
4 answers

Notifications

I had issues with Notifications and it was handled by your staff. Should I keep notifications off of my menu?.

Windows for home | Windows 11 | Settings
asked 2026-07-20T00:09:41.1266667+00:00
Dominic Tunzi 20 Reputation points
commented 2026-07-22T15:50:58.5066667+00:00
Lucus-V 9,650 Reputation points Microsoft External Staff Moderator
1 answer

Sextortion email keeps coming back in my Inbox even after I delete it

For the past two weeks I've had a weird issue with my Outlook.com account. I keep getting a sextortion/phishing email (the classic "I hacked your webcam" scam, sender spoofed to look like it's coming from my own address). Every time I delete…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-22T14:13:49.3933333+00:00
Renato Leitao 0 Reputation points
commented 2026-07-22T15:49:31.7366667+00:00
EmilyS726 251.3K Reputation points Independent Advisor
1 answer

Fraud or Product sold to me without authorization

I was charged $21.49 by Microsoft (PII Removed) on 07/20/2026 I did not order this product and it is not on my computer. I am retired and do not need this product. Please check your records to see if it was sold to me or it is fraud. My credit card…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-22T15:05:19.07+00:00
Ron Richardson 0 Reputation points
edited the question 2026-07-22T15:46:47.5266667+00:00
DaveM121 (2) 14,805 Reputation points Volunteer Moderator
1 answer

Fraud or Product sold to me without authorization

I was billed 21.49 for Microsoft 365-B4256826830 that I did not authorize.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-22T15:10:41.4533333+00:00
Ron Richardson 0 Reputation points
answered 2026-07-22T15:45:44.7333333+00:00
Sumit D - IA 174.3K Reputation points Independent Advisor
1 answer

refund an accidental purchase

I was trying to upgrade my windows 11 home to windows 11 pro. I initially purchased the item for download and then it told me that I needed something different. So it took me to the upgrade link. I paid $219 for the initial download and another $108 for…

Windows for home | Windows 11 | Microsoft Store
asked 2026-07-22T15:11:54.8533333+00:00
clay greenwood 0 Reputation points
answered 2026-07-22T15:45:32.4033333+00:00
EmilyS726 251.3K Reputation points Independent Advisor
2 answers

microsoft keeps sending emails to a dead email account i'm deleting

I called the "lack of support phone number" and it keeps being unable to forward anything to a human, which defeats the entire point of a phone number and i'll be forwarding this issue onto relevant parties to try push businesses to have…

Windows for home | Other | Email and communications
asked 2026-07-17T14:12:03.8866667+00:00
Last Seeker 0 Reputation points
edited an answer 2026-07-22T15:45:19.1533333+00:00
Last Seeker 0 Reputation points
3 answers One of the answers was accepted by the question author.

Vector store search in Azure OpenAI service returns "Resource not found"

Hello, I was able to create / upload files, create a vector store, etc. "inside" the Azure OpenAI Resource. However, I cannot make the search work. I'm wondering what I might be doing wrong? I'm able to GET the vector store resource as shown…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,598 questions
asked 2025-04-03T20:52:48.39+00:00
Elier Delgado 30 Reputation points
answered 2026-07-22T15:42:18.36+00:00
Svanström, Niclas 0 Reputation points
1 answer

Register for a Not For Profit account

Hello - I have attempted to register for a non for profit account. I submitted all information and attached evidence as a document, I validated the email address via a code but when I complete the next section with username and password options the…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-22T14:29:41.08+00:00
james Machin 0 Reputation points
answered 2026-07-22T15:40:56.02+00:00
Kristen-L 15,320 Reputation points Microsoft External Staff Moderator
1 answer

I am logged in, but cant open a file sent to me

A friend sent me a file with privacy settings, when it goes to Microsoft for me to open, it asks for email. Great, no problem. Password, entered and says it is wrong. I have changed it twice and it is still saying wrong. What do i do?

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-07-22T14:40:24.2266667+00:00
Noell Myska 0 Reputation points
answered 2026-07-22T15:34:07.58+00:00
Manoel Barros 20,550 Reputation points Independent Advisor
1 answer

I cannot connect my logi bluetooth pebble mouse to my laptop it was working before

I cannot connect my bluetooth logi pebble mouse to my lapotop it was working before and i checked the battery all good

Microsoft 365 and Office | Other
asked 2026-07-22T14:52:28.04+00:00
Nita Correia 0 Reputation points
answered 2026-07-22T15:30:45.26+00:00
Ferdinand Nanalig 31,620 Reputation points Independent Advisor
1 answer

Can't Update Word and can't activate Office

I updated macOS to Sequoia 15.7.7 so that I can fix Office security update problem after July 13th. Now every time I try to update any office programme it gives error. I tried to activate my office, again, it gives error. What can I do to fix it? Thanks

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-22T14:57:17.25+00:00
Hasmet 0 Reputation points
answered 2026-07-22T15:28:23.87+00:00
EmilyS726 251.3K Reputation points Independent Advisor