1,839,276 questions

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Audio will not play when launching a video

Audio will not play when launching a video. I have tried everything rocommended and it still will not play sounds any suggestion

Windows for home | Windows 11 | Devices and drivers
asked 2026-07-27T14:12:01.3966667+00:00
Mark Howell 0 Reputation points
answered 2026-07-27T14:50:12.66+00:00
Ivan B 118.8K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Corrupted/orphaned group memberships

I have two unwanted Outlook.com groups showing in my account: [Moderator Note: Personal Info Removed] [Moderator Note: Personal Info Removed] I did not join these groups. When I open either group, the Members page shows: "Error! Unable to load…

Outlook | Web | Outlook.com | Email
asked 2026-07-27T09:01:33.0266667+00:00
JM 65 Reputation points
accepted 2026-07-27T14:49:59.9733333+00:00
JM 65 Reputation points
1 answer

Fix chat when converting from free to premium

I was in the free Teams in a chat and I could no longer chat due to it being the free version. I purchased the upgraded version and still cannot continue my chat. How do I fix this?

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-07-27T13:55:48.3066667+00:00
Cheryl Stachewicz 0 Reputation points
answered 2026-07-27T14:49:49.2733333+00:00
Ruwim.B 6,650 Reputation points Volunteer Moderator
2 answers

CRITICAL SECURITY INCIDENT - Azure Host-Level Compromise

ALL App Services in my subscription — including brand new ones created today — contain a bind-mounted /diagServer directory with a C2 backdoor agent (DiagServer binary) that cannot be removed. Evidence: /diagServer/DiagServer (C2 binary) present on…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

9,992 questions
asked 2026-07-26T15:08:29.4633333+00:00
Rupesh Sangoju 0 Reputation points
commented 2026-07-27T14:41:12.1566667+00:00
Rupesh Sangoju 0 Reputation points
2 answers

GH-300 Certification evidence how to submit in Frontier Transformation Engineer - TITAN Program when you don't list it in MS Learn?

GH-300 Certification evidence how to submit in Frontier Transformation Engineer - TITAN Program when you don't list it in MS Learn? I passed my GitHub Copilot certification on 19 OCT 2024. Issued on: 19 OCT 2024 | Expires on: 19 OCT 2027 | Issued by:…

Community Center | Not monitored
asked 2026-06-08T06:08:16.4033333+00:00
Pradip Ghosh 10 Reputation points
commented 2026-07-27T14:40:50.24+00:00
Mario Rodríguez Hernández 0 Reputation points
1 answer

AMC PROD in Azure users sign-in activity logs

Hi Team, We are receiving multiple Azure Risk Sign-In events for the same user account. During our analysis, we observed that the user appeared to access the AMC Prod application from more than 10 different countries within a 24-hour period. However,…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-15T10:55:39.8866667+00:00
Lokesh Krishnasamy 0 Reputation points
commented 2026-07-27T14:40:29.4066667+00:00
Singh, Siddharth 0 Reputation points
2 answers

booking is not working on the browser (Safari) on iphones

my bookingspage is working from a pc browser, but is not working if a use a mobile phone (Iphone)

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-07-23T10:55:23.4833333+00:00
commented 2026-07-27T14:37:44.7066667+00:00
Liora D 18,650 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft account page Devices selection not working

Hello On my Microsoft account page under my Devices selection, it does not show my PC or phone. This is what I see when I select from the left side of the page. All the other selections on the left work the way they are supposed to and show the…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-07-27T13:49:50.9366667+00:00
Tim Rogers 250 Reputation points
accepted 2026-07-27T14:31:55.6766667+00:00
Tim Rogers 250 Reputation points
1 answer

dark screen

my laptop screen goes dark too quickly, if i don't touch my laptop.

Windows for home | Windows 10 | Sleep and Power on, off
asked 2026-07-26T13:34:54.87+00:00
Guy Tutka 0 Reputation points
commented 2026-07-27T14:31:11.76+00:00
DaveM121 910.2K Reputation points Independent Advisor
1 answer

Concern about a lockup on my SurfaceBook 2

THis morning after startin my Surface Book 2 my screenlocked with a black screen (not blue) with the Microsoft logo in the middle and a message below We are working on Updates. Don't Turn off Your Computer. I have has things like this happen before…

Microsoft Security | Microsoft Sentinel
asked 2026-07-27T14:27:18.12+00:00
Dennis Barrett 0 Reputation points
answered 2026-07-27T14:27:37.34+00:00

AI answer

4 answers

CameraReservedByAnotherApp 0xA00F4243 (0xC00D3704) | Windows 11 24H2

CameraReservedByAnotherApp error (0xA00F4243 / 0xC00D3704)

Windows for home | Windows 11 | Devices and drivers
asked 2025-08-14T06:09:56.2233333+00:00
Faizan Ali 110 Reputation points Microsoft External Staff
commented 2026-07-27T14:26:31.62+00:00
PRAVEEN KUMAR 0 Reputation points
1 answer

Documentation for recently released licensing plans

Hello, There is a bunch of licensing plans missing from the following documentation list (https://learn.microsoft.com/en-us/entra/identity/users/licensing-service-plan-reference), and those licensing plans have been available for quite sometime…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-27T14:05:18.5966667+00:00
Illia 0 Reputation points
edited an answer 2026-07-27T14:26:08.3733333+00:00
Killian N 2,475 Reputation points Independent Advisor
1 answer

Locked out of Microsoft 365 Business admin account due to MFA after password reset

Hello, I am the sole Global Administrator of my Microsoft 365 Business tenant. Tenant: amiracademy.onmicrosoft.com Admin account: [Moderator note: Personally Identifiable Information removed]@amiracademy.onmicrosoft.com I successfully reset my password,…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-27T13:21:44.9733333+00:00
doreid Alhariri 0 Reputation points
answered 2026-07-27T14:26:01.5633333+00:00
Helen Luu 1,625 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Server Hardening powered by Azure machine configuration extension

I'm looking for guidance on hardening VMs on Azure. Through the document Architecture strategies for hardening resources, I've found out that Microsoft Defender for Cloud includes server hardening capabilities powered by Azure machine configuration…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,273 questions
asked 2026-07-22T10:19:53.1733333+00:00
Yasmin, Fitri 396 Reputation points
accepted 2026-07-27T14:24:34.9633333+00:00
Yasmin, Fitri 396 Reputation points
1 answer

Yanlış Bölge sorunu

Microsoft Store da oyum almak istemekteyim ama yanlış bölge uyarısıyla karşılaşıyorum. Yakın sürede ülke veya bölge değiştirmediğim içinde sorunun kaynağını bulamıyorum desteğe ihtiyacım var.

Windows for home | Windows 11 | Microsoft Store
asked 2026-07-27T13:45:24.7233333+00:00
Ege Özgür 0 Reputation points
edited an answer 2026-07-27T14:23:42.69+00:00
Jonathan Deives 77,235 Reputation points Independent Advisor
2 answers

Can’t rename excel worksheet tab

I have an excel worksheet and create new worksheet tabs. I tried to rename the worksheet tab and it doesn’t allow me to change the name. I have used the option where you press alt w v and the worksheet tab unlocks however after creating more worksheet…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-07-23T13:21:54.7633333+00:00
Frank Vetere 0 Reputation points
commented 2026-07-27T14:23:24.9166667+00:00
Henry-N 16,325 Reputation points Microsoft External Staff Moderator
1 answer

Realtek PCIe GbE Family Controller Code 48 on Windows 11 25H2 build 26200

Bonjour, Le port Ethernet RJ45 interne de mon ordinateur reste inutilisable avec le message suivant dans le Gestionnaire de périphériques : « Le logiciel de ce périphérique a été bloqué au démarrage car il est connu pour présenter des problèmes avec…

Windows for home | Windows 11 | Devices and drivers
asked 2026-07-25T19:22:15.23+00:00
Khalil Kochti 0 Reputation points
commented 2026-07-27T14:22:21.5833333+00:00
Alex-L 9,605 Reputation points Microsoft External Staff Moderator
1 answer

Login issues and need to request refund for my purchase

Hello, I was at Best Buy and they were trying to assist me, but we accidentally purchased the wrong Microsoft 365 business. I am trying to request a refund. I have multiple Microsoft 365 accounts and the one where my receipt was sent to is telling me I…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-25T12:46:04.0666667+00:00
Courtney DeFries 0 Reputation points
commented 2026-07-27T14:21:31.7233333+00:00
Demi-N 20,050 Reputation points Microsoft External Staff Moderator
1 answer

Outlook is saying my sent folder is full but I cannot delete any items.

How can I resolve this

Outlook | Web | Outlook on the web for business | Email
asked 2026-07-25T09:07:42.18+00:00
Macrae, Thomas 0 Reputation points
commented 2026-07-27T14:21:06.4066667+00:00
Demi-N 20,050 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft Form isn’t updating the responses in the linked Excel file.

hi there, We use Microsoft Forms with responses submitted by hundreds of employees each year. There are also hundreds of active forms in use annually. Each form is linked to an Excel file, where formulas have been created to process the results. …

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-08-23T17:26:31.5833333+00:00
Chia 30 Reputation points
commented 2026-07-27T14:20:38.8233333+00:00
JM 0 Reputation points