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Was just resubscribed to family, but only want single Microsoft 365

Was just resubscribe to Microsoft 365 family. I only want a single subscription, but I’m never able to figure out how to downsize my subscription. Please correct the resubscribe to family that I was charged for today.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T13:29:32.1733333+00:00
Gloria Supran 0 Reputation points
answered 2026-09-13T14:06:28.68+00:00
DaveM121 931.8K Reputation points Independent Advisor
0 answers

Impossible to change password of Hotmail because of malfunction Microsoft

Tried to simply change my hotmail password, as I do regularly. Cannot authenticate myself because Microsoft Authenticator is not installed. Sending a code to my gmail account does not work: no mail received in my gmail inbox. Tried again: no mail in…

Microsoft Security | Microsoft Authenticator
asked 2026-09-12T09:51:28.9433333+00:00
Heleen Claus 0 Reputation points
commented 2026-09-13T13:50:50.95+00:00
jose francisco araujo suarez 0 Reputation points
1 answer

Missing Teams Personal meeting recording – doctoral dissertation defense, still within 30-day retention period

I urgently need help locating or recovering a Microsoft Teams Personal meeting recording. The meeting was my doctoral dissertation defense, held on August 25, 2026, from 10:07 AM to 12:04 PM (1h 57m 40s). The meeting was created from a Teams personal…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-09-13T12:41:06.08+00:00
Ufuk Emre Altürk 0 Reputation points
answered 2026-09-13T13:50:19.9966667+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
1 answer

Request for $25,000 in Additional Azure Credits

Hi Microsoft for Startups Team, I’m currently enrolled in the Microsoft for Startups program and would like to request the next level of Azure credits based on our usage milestones. According to the eligibility requirements mentioned in the Microsoft for…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,669 questions
asked 2026-08-14T16:03:35.7566667+00:00
Garvit Arora 0 Reputation points
commented 2026-09-13T13:43:27.3133333+00:00
Priyanshu Kumar 0 Reputation points
2 answers

didnt get a refund option after Cancelling my Subscription

okay so for some reason i was charged like 35$ for something i didnt even pay for in the first place so i canceled it like everyone would now i expected like gamepass that it would ask me if i wanna refund it or keep it but nope it just canceled it and…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-12T22:01:29.84+00:00
yeah 0 Reputation points
answered 2026-09-13T13:42:22.99+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
3 answers

WSUS console sync keeps failing what’s happening with IIS worker process recycling ?

WSUS synchronization keeps failing because WsusPool is overloaded by client update requests, causing the IIS worker process to hit its memory limit and recycle during the sync. When that happens, the WSUS console disconnects and every sync attempt fails…

Windows for business | Windows 365 Business
asked 2026-09-10T16:07:42.4733333+00:00
Islada Vies 0 Reputation points
edited an answer 2026-09-13T13:41:40.4966667+00:00
Adam J. Marshall 11,031 Reputation points MVP
5 answers One of the answers was accepted by the question author.

How to shut down some annoying aspect of windows security. this is what I am talking about: "NOT SECURE. Your connection to this site isn't secure". How to shut this down.

"NOT SECURE. Your connection to this site isn't secure". How to shut this down.I am trying to access my router on 192.168.1.2 I always get the same message on all my computers, so, apparently this is a window problem. I need access to my…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-10T08:03:02.99+00:00
Finn Harder 21 Reputation points
commented 2026-09-13T13:38:45.2766667+00:00
Finn Harder 21 Reputation points
2 answers

how to change country after vpn use

well oi used vpn for like 6 days for some work issue, now my microsoft accout think im in other country and showing me rewards for another country rather than india

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,335 questions
asked 2026-09-13T12:36:39.7966667+00:00
Ayesha Khan 0 Reputation points
answered 2026-09-13T13:35:58.6033333+00:00
John Jefferson Doyon 87,515 Reputation points Independent Advisor
11 answers

Microsoft Copilot: Chat history disappeared after update – “Chats and content couldn’t finish syncing”

After today’s Microsoft Copilot app update, all of my previous Copilot conversations disappeared from one of my Microsoft accounts. The issue occurs across multiple devices and platforms: Acer Aspire 3 – Copilot app Tablet – Copilot app Copilot on…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-08T21:55:15.1633333+00:00
TH 50 Reputation points
commented 2026-09-13T13:35:11.0066667+00:00
Phil Mollon 0 Reputation points
3 answers

Microsoft Account Missing or Compromised – Unable to Recover My Account

Hello Microsoft Community, I am having a serious issue with my Microsoft account and I would really appreciate your help. I am not sure whether my account was hacked or if it was somehow deleted or removed without my knowledge. I suddenly lost access to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T12:58:38.04+00:00
ismael anadani 0 Reputation points
answered 2026-09-13T13:33:05.67+00:00
DaveM121 931.8K Reputation points Independent Advisor
1 answer

"My laptop has no audio output.""The sound on my laptop is not working at all."

Problem Description:My laptop has no sound. When I play any video or audio file, there is no sound coming from the speakers.Additional Issues:When I try to open the audio or system settings, the computer shows a message that the system has crashed or…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-13T12:52:39.2966667+00:00
raja abdul rehman 0 Reputation points
answered 2026-09-13T13:27:32.5666667+00:00
DaveM121 931.8K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Outlook files inbox lost favourites option

When updating my Microsoft Office package I lost the option of a FAVOURITE file in list of files How do I reinstall this option in my Outlook viewing file

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-13T08:54:06.2333333+00:00
clive friedberg 20 Reputation points
accepted 2026-09-13T13:17:43.31+00:00
clive friedberg 20 Reputation points
2 answers

how can i find the product key of my windows

I'm experiencing windows activation problem . (PII Removed). What to do now?

Windows for home | Other | Licensing and activation
asked 2026-09-13T11:17:17.5566667+00:00
Swapneel Samanta 0 Reputation points
edited the question 2026-09-13T13:13:22.2133333+00:00
DaveM121 (2) 16,470 Reputation points Volunteer Moderator
2 answers

mijn extern harde schijf gaat niet meer open op mijn windows 11

mijn extern harde schijf gaat niet meer open op mijn windows 11 na updates windows 11

Windows for home | Windows 11 | Windows update
asked 2026-07-22T23:47:12.34+00:00
Astrid van galen 0 Reputation points
commented 2026-09-13T13:07:36.9933333+00:00
Ornella Cavirani 0 Reputation points
2 answers

Xbox App Won’t Open. Just Disappears Immediately! What is Microsoft Doing?!

I’m seriously losing my patience with Microsoft right now. I cannot open the Xbox app at all. It shows the splash screen for a second and then instantly disappears. Nothing shows up in Task Manager, no error message, nothing. It just dies every single…

Windows for home | Windows 11 | Apps
asked 2025-11-19T16:25:35.1+00:00
HIKO992 15 Reputation points
commented 2026-09-13T13:00:23.1366667+00:00
Cody de Vos 0 Reputation points
0 answers

Entra External ID custom OIDC federation fails with AADSTS50000 during account creation/token issuance

We have isolated an Entra External ID custom OIDC federation failure. A fresh External ID user flow and disposable test application reproduce the issue independently of our application code. The source Microsoft Entra workforce user authenticates…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-09-13T12:59:31.32+00:00
Josh Kempster 0 Reputation points
1 answer

sign in problem

Moderator moved from Microsoft 365 and Office | Access | Other | Windows Moderator note: personal information removed from the screen shot

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-13T12:20:51.94+00:00
khiloni parmar 0 Reputation points
answered 2026-09-13T12:57:18.74+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
1 answer

Cannot open Microsoft 365 - Error 0x0 - Tried all Help Suggestions

My Microsoft 365 is locked and every time I try to activate it it says "error 0x0." I tried to reinstall the package but it said I needed OS 14.0 or higher. I have OS 14.0 or higher. I tried opening the Microsoft AutoUpdate (MAU) from Finder…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-13T12:25:13.14+00:00
Lucille Wall 0 Reputation points
commented 2026-09-13T12:53:55.3933333+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
1 answer

How to correct a critical event

Yesterday afternoon whilst using Audacity and Excel i took my eyes of the screen for a few minutes, when i turned back my screen was blank and any attempt to try ESC,CTRL+ALT+DEL, Space or return just gave me a beep. So eventually i resorted to pressing…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-12T10:00:33.35+00:00
Rockface 40 Reputation points
commented 2026-09-13T12:44:26.05+00:00
DaveM121 931.8K Reputation points Independent Advisor
1 answer

I HAVE NO AUDIO IN MY COMPUTER WINDOWS 11 TAG # JLWPMN2

i have no audio in my computer,,,please help me.... TAG# [S/N] JLWPMN2

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-13T12:08:54.88+00:00
Tuti Velez 0 Reputation points
answered 2026-09-13T12:42:24.17+00:00
Diana Mariz 10,905 Reputation points Independent Advisor