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Account has been hacked, we do not recognize recovery adress and hacker inserted 2 factors verification

My husband has registered Microsoft account via Gmail. It has been hacked and we are unable to access it anymore. The hacker inserted some recovery email which we do not recognize and activated 2 factors verification. Is there any chance to recover it?…

Microsoft Security | Microsoft Authenticator
asked 2026-09-15T09:38:10.63+00:00
Ivana Aleksic 0 Reputation points
commented 2026-09-15T14:44:08.4433333+00:00
Ivana Aleksic 0 Reputation points
1 answer

How to disable age verification for Sandbox accounts?

We are a UK-based development team and we have started to receive content restriction popups on our Sandbox accounts when accessing multiplayer content in Microsoft Store and Xbox Series X|S applications due to the age verification rollout. Is there a…

Microsoft Partner Center | Other
asked 2026-09-15T14:42:37.2766667+00:00
Neil Robertson 0 Reputation points
answered 2026-09-15T14:42:51.57+00:00

AI answer

2 answers

Need clarity on SQL Server Always On Licensing

Hi there! I have a query regarding the licensing and configuration requirements for SQL Server Always On High Availability. One of our clients has procured SQL Server Enterprise Edition with Software Assurance, with a 1 × 2-core license pack. The…

SQL Server | Other
SQL Server | Other

Additional SQL Server features and topics not covered by specific categories

14,808 questions
asked 2026-09-15T09:58:32.84+00:00
karna sharath kumar Reddy 0 Reputation points
answered 2026-09-15T14:35:31.24+00:00
Bruce (SqlWork.com) 85,441 Reputation points
2 answers One of the answers was accepted by the question author.

Title: Microsoft 365 Outlook search is not returning recent emails

Outlook is not showing emails from the last 2 days when I search. Older emails appear normally. I'm using Outlook for Windows. What troubleshooting steps should I try?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-15T14:30:08.2+00:00
simple ral 20 Reputation points
commented 2026-09-15T14:34:20.1266667+00:00
simple ral 20 Reputation points
0 answers

Azure for Students renewal fails after successful academic verification

I previously had an Azure for Students subscription and received the $100 student credit in 2024. I am still an eligible university student and have successfully completed academic verification again using my university email. However, the Azure for…

Azure | Azure Training
asked 2026-09-15T14:34:18.4033333+00:00
HRXMN._ 0 Reputation points
1 answer

Como solucionar error 08x800f0805

no he podico solucionar el problema de error 0x800f0805 de actualizacion. La opcion PROTECCION EN TIEMPO esta activada pero me sigue saliendo el aviso que Defender de Microsoft esta desactivada. Como solucionarlo

Windows for home | Windows 10 | Windows update
asked 2026-09-15T13:58:45.05+00:00
Benjamin Herrera 0 Reputation points
answered 2026-09-15T14:33:40.9266667+00:00
DaveM121 932.6K Reputation points Independent Advisor
7 answers

Add a Service Credential pop-up in Outlook Critical issue

A new Microsoft Credential Pop-Up labeled "Add Service" is preventing users from connecting to our On-Prem exchange server. We have On-Prem Microsoft Exchange 2019, and also have Office 365 licenses for each client machine. The "Add a…

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,008 questions
asked 2024-08-19T15:09:20.2866667+00:00
Carl Cobon 10 Reputation points
edited the question 2026-09-15T14:33:34.5433333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Voucher Error: "Voucher is Expired" when trying to reschedule exam before the delivery deadline

Hi Microsoft Support Team, I am trying to reschedule my exam to 17th October 2026, which is before the official delivery deadline of 18 October. However, the Pearson VUE system is blocking me with the following error message: *"The selected…

Community Center | Not monitored
asked 2026-09-03T13:20:28.9866667+00:00
Reece 40 Reputation points
commented 2026-09-15T14:32:14.93+00:00
Mareti Ganesh Ram 0 Reputation points
2 answers

Mr Farhan Elmi

I can't update my subscritption and when I try; I'm getting this error message. Check that the details in all fields are correct or try a different card.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T13:49:22.34+00:00
Farhan Elmi 0 Reputation points
answered 2026-09-15T14:23:26.9766667+00:00
EmilyS726 267.8K Reputation points Independent Advisor
2 answers

Windows Hello Face Recognition fails only after cold boot on Windows 11 25H2 (Build 26200.8737)

Hello, I'm experiencing a reproducible Windows Hello Face Recognition issue after upgrading to Windows 11 25H2 (Build 26200.8737). Device ASUS ROG Zephyrus G16 (GU605CW-QR115W) BIOS Version 311 (latest) TPM 2.0 (Intel) – Healthy ASUS IR Camera –…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-07-12T15:24:34.3633333+00:00
윤석 이 15 Reputation points
commented 2026-09-15T14:22:37.82+00:00
Amirul Azrai Che Azman 0 Reputation points
1 answer One of the answers was accepted by the question author.

How can we fix AD CS database fragmentation ?

I’ve run into a situation where our issuing CA is taking nearly 30 seconds to issue each certificate, which is slowing down operations significantly. I discovered that the underlying Jet database indexes have become fragmented, causing performance…

Windows for business | Windows 365 Enterprise
asked 2026-09-11T07:32:27.7066667+00:00
Syafiq Hamid 60 Reputation points
accepted 2026-09-15T14:22:11.45+00:00
Syafiq Hamid 60 Reputation points
2 answers

Can't connect to school wifi

Today I bring my laptop to my college, my phone connected to the college Wifi automatically as I turn on the automatic connection on my phone and I got out my laptop, tried to connect to the college Wifi but it shows "Unable to connect to this…

Windows for home | Other | Internet and connectivity
asked 2026-09-11T11:37:59.04+00:00
Hong Ching Constance Chan 0 Reputation points
commented 2026-09-15T14:21:32.8366667+00:00
Hong Ching Constance Chan 0 Reputation points
1 answer

Login failed

Windows security asks me to login but the login keeps failing. The message is: ******@gmail.com Oops, something went wrong Whatever happened, it was probably our fault. Please try again.

Microsoft Security | Microsoft Authenticator
asked 2026-09-14T09:28:38.6033333+00:00
Kolawole Adeniyi 0 Reputation points
answered 2026-09-15T14:20:59.5233333+00:00
Mohammad Wasi Haider 245 Reputation points
3 answers

We are getting a message that our Microsoft 365 subscription do not allow editing in Mac?

We are getting a message that our Microsoft 365 subscription do not allow editing in Mac?

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-08-06T09:17:48.21+00:00
Rossietes Mabanag 0 Reputation points
answered 2026-09-15T14:19:52.8833333+00:00
Joël Wolfisberg 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to earn the "Soundwave Headphones" through the Microsoft Earn?

Hello, have seen some Roblox event item in Microsoft, it's all over my social medias, but I cant get it. "turn up your avatar's style with exclusive Soundwave Headphones" I have watched several tutorials, but still couldn't find it. Is it…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,372 questions
asked 2026-09-13T23:26:21.72+00:00
Stranger Think 20 Reputation points
commented 2026-09-15T14:18:51.36+00:00
Supacoolguy23 0 Reputation points
1 answer

Windows 11 26H2 Insider Preview is showing a Windows 11 version 25H2 update, but the update fails with an error

Hello, I am currently running Windows 11 Pro Insider Preview. My current Windows version is: Windows 11 Pro Version: 26H2 OS Build: 26340.9032 However, Windows Update is repeatedly offering: Windows 11, version 25H2 The update starts downloading, but…

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-15T12:41:31.02+00:00
5 Minute Excel 0 Reputation points
answered 2026-09-15T14:16:43.4566667+00:00
CrazyKats 19,595 Reputation points Volunteer Moderator
4 answers

Dell Inspiron 5748 hard freezes after Windows 10 Updates - possible Secure-Boot-Update issue

TECHNICAL REPORT Persistent System Freezing on Dell Inspiron 5748 Running Windows 10 Prepared for technical support / Microsoft investigation Executive Summary This report documents a recurring hard-freeze problem affecting a Dell Inspiron 5748 when…

Windows for home | Windows 10 | Windows update
asked 2026-08-30T16:32:50.3166667+00:00
Brian Paul Spiteri 0 Reputation points
edited a comment 2026-09-15T14:16:25.0966667+00:00
Neil D 34,305 Reputation points Volunteer Moderator
3 answers

Error code 0x8007054F when moving files in Windows Explorer

Some of the files that I am trying to move in Windows Explorer generate the message: An unexpected error is keeping you from moving this file and Error Code 0x8007054F: An internal error occurred.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-14T09:58:47.6433333+00:00
John Harrison 0 Reputation points
answered 2026-09-15T14:12:31.5633333+00:00
TaoLi 112.1K Reputation points Independent Advisor
2 answers

HOW TO ACTIVATE MICROSOFT PRODUCT KEY

How to activate product key for my mail id because I will purchased different mail id so I will not install my id

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-12-10T14:37:07.84+00:00
SATYA PRAKASH 0 Reputation points
commented 2026-09-15T14:08:46.9+00:00
Anthony Jackson raja 0 Reputation points
1 answer

Repeated temporary user profiles in RDSH farm and need help clearing stale ProfileList keys

Hello, I've tried following various online guides for troubleshooting our RDSH farm (where users are repeatedly assigned temporary user profiles if I'm understanding the event logs correctly, thus their User Profile Disks fail to mount on the session…

Windows for business | Windows 365 Enterprise
asked 2026-09-15T13:17:02.45+00:00
Luca Brunner 0 Reputation points
answered 2026-09-15T14:08:24.03+00:00
Hoang Le 5,950 Reputation points Independent Advisor