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please, return the money u over charged,and unblock my new email i just tried to create, my new phone# [Moderator Note: Personal Info Removed]

I was upgrading my microsoft subscription and the bill for upgrading should of been for 174.19 which i was charged, but was billed 2nd time for 141.53 so i was billed 2 times why, please return my money you over charged me for amount 141.53. and i also…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T19:10:19.6133333+00:00
M J 0 Reputation points
edited an answer 2026-09-17T07:55:32.8833333+00:00
Xavier-D 13,390 Reputation points Microsoft External Staff Moderator
2 answers

how do turn on add blocker for edge

How do I stop the pop up adds inside micro soft edge please help

Microsoft Edge | Other | Windows 11
asked 2026-03-31T00:53:28.0366667+00:00
john mccall 0 Reputation points
commented 2026-09-17T07:55:04.88+00:00
marc vanhaelewyn 0 Reputation points
3 answers One of the answers was accepted by the question author.

WinUI 3 app UI is displayed incorrectly in kiosk mode after the Win 11 update.

we have a WinUI 3 application that runs in kiosk mode (implemented using shell launcher V2). We found that when the app runs in kiosk mode on Win11 OS build (26100.8875), the app UI is displayed incorrectly, such as the small warning widow and welcome…

Windows development | WinUI
asked 2026-09-11T00:58:15.2766667+00:00
Liang, Ming 121 Reputation points
accepted 2026-09-17T07:54:48.7433333+00:00
Liang, Ming 121 Reputation points
1 answer

Why is there no visible "Connected apps" page in the Microsoft Account portal?

I noticed that third-party applications connected to a personal Microsoft account can be managed at: https://account.live.com/consent/Manage However, I cannot find any obvious link to this page from the main Microsoft Account portal…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T03:26:57.21+00:00
你. 于 0 Reputation points
commented 2026-09-17T07:53:37.3066667+00:00
Vikki-T 10,855 Reputation points Microsoft External Staff Moderator
3 answers

How do i change sender without losing conversation history in email

I am using two accounts in my outlook and notice that when i wish to change the reply sender (to my new email account), I lose the original email history. Essentially, a new blank email is genertated, requiring me to cut and past the history of the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-05-21T00:01:30.29+00:00
Glenn Toogood | entX 0 Reputation points
answered 2026-09-17T07:53:26.88+00:00
Hornblower409 15,610 Reputation points
2 answers

Browsing with edge for 30 minutes never work properly

Browsing with Microsoft Edge often gets stuck and does not show any progress in Microsoft Rewards, even after spending a considerable amount of time browsing throughout the day. This issue is causing inconvenience and making it difficult to earn points…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,398 questions
asked 2026-05-09T16:07:59.05+00:00
Aaditi 10 Reputation points
commented 2026-09-17T07:50:44.22+00:00
Vikki-T 10,855 Reputation points Microsoft External Staff Moderator
3 answers

While do reply all and change the send from shared mail to my email id its opening new mail

How to fix this problem while do reply to all any old mail from shared mailbox and changing send behalf from shared mail box to my mail id its opening a new mail. This is problem with new outlook where classic one is working fine.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-23T06:17:40.9966667+00:00
Kumar Parida, Rajesh 0 Reputation points
answered 2026-09-17T07:49:42.05+00:00
Hornblower409 15,610 Reputation points
1 answer

Azure unauthorized billing / invoice received but no subscription access

I received an Azure invoice for $6,139.79 that I do not recognize or authorize. The same Microsoft account that received the invoice shows zero Azure subscriptions and no directories. Azure can locate the invoice, but says I do not have permission to…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,005 questions
asked 2026-09-06T02:13:49.38+00:00
Mushishi Assassiin 0 Reputation points
edited a comment 2026-09-17T07:49:20.23+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Delete Storage Account- Yet No Legal Hold exists No visible Immutability Policy exists

Problem description a { text-decoration: none; color: #464feb; }tr th, tr td { border: 1px solid #e6e6e6; }tr th { background-color: #f5f5f5; } I inherited an Azure subscription and am trying to remove 3 unused Storage Accounts. As we…

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,883 questions
asked 2026-09-02T21:17:31.22+00:00
NateS-5294 0 Reputation points
recommended 2026-09-17T07:49:15.2566667+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
2 answers

Cannot activate Recipe Keeper

I installed Recipe Keeper on my computer. This application requires payment to store more than 20 recipes. When I hit the limit and clicked New Recipe, it opened a message box which prompted me to pay the license fee. I clicked Continue, and it opened…

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-03T00:45:12.59+00:00
asdfsdfsfwsdfcsdf 16 Reputation points
commented 2026-09-17T07:47:31.99+00:00
Vikki-T 10,855 Reputation points Microsoft External Staff Moderator
1 answer

Tamper protection managed by your administrator on local device.

my home computer has at some point greyed out option to turn on tamper protection. It has also been put off. haven't been able to put it back on in safe mode with registry editor either.

Windows for home | Windows 10 | Security and privacy
asked 2026-09-11T13:50:45.27+00:00
toni 20 Reputation points
edited the question 2026-09-17T07:35:46.34+00:00
JuliaMarvin 22,820 Reputation points Volunteer Moderator
1 answer

I can no longer save docs or ppt to Onedrive

For years I have been able to save documents and powerpoints to onedrive flawlessly until about 2 months ago. I updated the Office 365 and now I always get the "Upload Blocked: We ran into a problem with this file and cannot save any new changes.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-02T20:23:01.8933333+00:00
fal wil 0 Reputation points
edited the question 2026-09-17T07:35:25.6566667+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

How can I re-verify my Startup?

I was had created a Support Ticket [Removed PII] about 79 days ago, but Support has not even looked at it yet. I tried to create a new Support Ticket, but I was not getting an option to create one after filling out the initial parts. I just keep getting…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,707 questions
asked 2026-09-02T18:16:19.1866667+00:00
Mark Naayers 0 Reputation points
edited the question 2026-09-17T07:34:11.6533333+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Microsoft Exchange Server Subscription Edition (SE) CU

Hi All, I am using Exchange Server Edition (SE) Hybrid Environment. All users are created in onprem and migrated to online. I am currently running Microsoft Exchange Server Subscription Edition (SE) RTM with the February 2026 Security Update (Feb26SU).…

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,202 questions
asked 2026-09-15T13:22:58.79+00:00
Glenn Maxwell 14,206 Reputation points
accepted 2026-09-17T07:31:07.48+00:00
Glenn Maxwell 14,206 Reputation points
1 answer

Cancel Hacked One-Drive Plan

So how do I cancelled my old One-Drive plan and 365 plan to my hacked account; ******@outlook.com

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-17T06:56:44.0166667+00:00
Lee Holt 20 Reputation points
answered 2026-09-17T07:31:07.3966667+00:00
DaveM121 933.9K Reputation points Independent Advisor
2 answers

Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. How to fix the issue?

Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. How to fix the issue?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-17T07:06:38.1433333+00:00
EVANGELINE GARRIDO 0 Reputation points
answered 2026-09-17T07:31:00.92+00:00
Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Azure for Students: Unable to validate my account

Hello, I am trying to activate Azure for Students, but I receive this error: "You do not have access. Sorry but our systems are detecting a problem with your account and are unable to validate your access." I am a university student in Egypt…

Azure | Azure Training
asked 2026-09-16T04:12:15.67+00:00
mahamed elsayed 20 Reputation points
accepted 2026-09-17T07:29:19.1533333+00:00
mahamed elsayed 20 Reputation points
1 answer

Windows Security

After I uninstall Defender, how do I reinstall Defender? [Tag moved from: Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365]

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-09-15T14:55:42.9+00:00
Fred Barnett 0 Reputation points
commented 2026-09-17T07:24:52+00:00
Norah-L 10,830 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Help with Azure Virtual Desktop Provisioning

We recently set up a Microsoft environment for our small organisation, and one of our service providers has asked us to set up a Virtual Desktop to run and manage a third-party service that we need for our business. We don't have a System Administrator…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,164 questions
asked 2026-09-10T07:46:42.49+00:00
Massimo Piacentini 20 Reputation points
accepted 2026-09-17T07:23:54.0166667+00:00
Massimo Piacentini 20 Reputation points
1 answer

How do I refresh my word documents. [REMOVEDPII]@gmail.com

No visible scroll bars on either side or bottom of the screen. Nor will clicking bring them on. No space on the side of documents, word doc is open to the edge of the screen. Tried saving both header and footer, the footer appears when opened, but…

Microsoft 365 and Office | Word | For home | Other
asked 2026-09-16T02:59:44.5266667+00:00
jennifer petto 0 Reputation points
commented 2026-09-17T07:22:45.8833333+00:00
Norah-L 10,830 Reputation points Microsoft External Staff Moderator