Community Center | Not monitored
Tag not monitored by Microsoft.
58,033 questions
1 answer
2026–2027 Expert Badge Not Available on Credly
Hello, I received a congratulatory email addressed to me confirming that I have been selected as a 2026–2027 Microsoft Elevate Educator Expert. However, I have not received any email from Credly regarding the new badge, and the 2026–2027 badge is not…
Community Center | Not monitored
asked
2026-09-17T06:27:38.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
AYSHA FUAD ISA ALWAZZAN
5
Reputation points
answered
2026-09-17T09:01:14.9933333+00:00
Julian Sharp
43,861
Reputation points
1 answer
Refund Unused Currency On Wrong Account
Hello i had my xbox account and microsoft account not the same and didnt realize so when i went to play a game and purchased something in game you would think it would use the game account but i didnt even know it used the microsoft store account and put…
Windows for home | Windows 11 | Microsoft Store
3,347 questions
asked
2026-09-17T02:16:15.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 4%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jesse Jameson
0
Reputation points
answered
2026-09-17T09:00:45.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
22,825
Reputation points Microsoft External Staff
Moderator
2 answers
i have microsoft office 365 i forgotten password and i dont put recuvery mobile or email
dear microsoft team my name is <PII removed> my email address <PII removed>@hotmail.com i purchase microsoft office 365 i forgotten password and i dont put any recovery mobile or email how to create new password
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,231 questions
asked
2026-09-14T17:12:32.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 88%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGI%3C/text%3E%3C/svg%3E)
George Ioannides
0
Reputation points
answered
2026-09-17T08:59:40.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,050
Reputation points Microsoft External Staff
Moderator
2 answers
I need to update my name as per the my IDs
I HAVE A TEST ABOUT AB900 ON 9/30 10:00AM，BUT MY NAME I registered IS WRONG，PLEASE HELP ME REVISE MY NAME，MY NAME IS TU CHIA PAI，THANK YOU。
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,033 questions
asked
2026-09-17T05:42:14.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
杜家白
0
Reputation points
answered
2026-09-17T08:58:47.9933333+00:00
Julian Sharp
43,861
Reputation points
1 answer
suddenley microsoft server 2022 dns service crashed
suddenley microsoft server 2022 dns service crashed reverse lookup not working we can ping to ip
Windows for business | Windows Server | Networking | Other
asked
2026-09-17T08:27:02.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 51%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDU%3C/text%3E%3C/svg%3E)
DreHomes User
0
Reputation points
answered
2026-09-17T08:58:38.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 36%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXN%3C/text%3E%3C/svg%3E)
Xuan Nhu
1,130
Reputation points
Independent Advisor
2 answers
unable to change my primary email account address even after creating other aliases
unable to change my primary email account address even after creating other aliases
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,857 questions
asked
2026-09-02T12:59:30.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 37%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jason Legge
0
Reputation points
edited an answer
2026-09-17T08:53:11.24+00:00
Thomas4-N
22,050
Reputation points Microsoft External Staff
Moderator
2 answers
Can copilot automatically reword a loop template
How would I get co pilot to rework my brief paragraphs into better wording in my company and professional tone within my report template ?
Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
462 questions
asked
2026-09-15T08:07:04.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 74%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Cath
0
Reputation points
commented
2026-09-17T08:46:53.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
1,755
Reputation points
Independent Advisor
2 answers
(0x80070002) Windows 10 updates fail to install
Recent updates have failed to install - any suggestions?
Windows for home | Windows 10 | Windows update
23,841 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 31%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Games Still Has Ads for McAfee malicious bloatware
I don't understand why Microsoft of all companies, still allows McAfee malicious ads to appear inside, that is, in the same blocks as other less offensive adds appear in their M/S Games programs. I read a few moments ago that M/S supposedly found this…
Windows for home | Windows 11 | Security and privacy
8,739 questions
asked
2026-09-16T16:33:37.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 60%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Michael Long
0
Reputation points
edited an answer
2026-09-17T08:36:56.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 36%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Liam4-N
0
Reputation points Microsoft External Staff
Moderator
2 answers
Subscription misuse – account cannot be found
I need help canceling an unknown subscription. I believe my payment method may have been used without my authorization, but I cannot identify the associated account. Please provide contact details for billing or technical support. This is urgent.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,852 questions
asked
2026-09-14T12:24:57.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 52%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jelena Milinkovic
0
Reputation points
commented
2026-09-17T08:35:35.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
27,225
Reputation points Microsoft External Staff
Moderator
1 answer
Child (family group) Microsoft account cannot sign in to Windows 11 device — "password is incorrect" despite verified credentials
I'm the organizer of a Microsoft Family group and am unable to get my child's Microsoft account signed in on a Windows 11 Home device, despite extensive troubleshooting that has ruled out every local/device-side cause I can identify. The symptom appears…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,080 questions
asked
2026-09-16T09:04:38.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Matthew Webster
0
Reputation points
commented
2026-09-17T08:35:05.4966667+00:00
Kai-H
27,225
Reputation points Microsoft External Staff
Moderator
2 answers
Been kicked out of my whole Microsoft account
Hello, I've been logged out of my Microsoft account for about 1 year now. I've tried so many avenues to get it fixed. However nothing is working. Now I can't use my laptop since everything needs to be logged into to my Microsoft to work. I changed my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,857 questions
asked
2026-09-15T06:36:00.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECZ%3C/text%3E%3C/svg%3E)
Casey Zlatkus
0
Reputation points
commented
2026-09-17T08:34:04.51+00:00
Kai-H
27,225
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft account locked but still active after 2+ yrs
Microsoft account was locked 2+ years ago due to alleged terms of service breach. Filled out form to recover account, but was notified that because two step authentication was enabled no help could be given. Therefore account was going to be…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,857 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 80%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDI%3C/text%3E%3C/svg%3E)
2 answers
Help logging in to Outlook
Idk if Microsoft is seeing/reading this complaint. But if they're they need to fix their outlook, you got a whole billion dollar enterprise AND I CANT GET INTO MY OUTLOOK. WHAT DO YOU MEAN I HAVE TO SIGN OUT TO SIGN IN. FIX IT MICROSOFT, I AM TIRED. I…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,923 questions
asked
2026-09-15T17:31:07.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 73%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYE%3C/text%3E%3C/svg%3E)
Yanez, Emily
0
Reputation points
commented
2026-09-17T08:32:59.4+00:00
Kai-H
27,225
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to see emails older than a year old
I went through this article to try to solve my issue but I am unable to see emails older than a year even through the online version. scanpst found that the ost file had errors. When I click repair, the errors do not fix. This being the case, shouldn't I…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,754 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 19%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Planner Board is missing
I need help urgently. I created an extensive planning using Planner Board with a custom template. After completing it, the system confirmed "Plan is made." However, about an hour later, I received a "No subscription" error…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,204 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 88%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
No response on service quota increase (gpt-5.6-luna) on EU Data-Zone
Hi everyone, I haven't received a response regarding the service quota increase forms that I submitted. Why does it take several weeks to receive a response? Does anyone have any experience with this topic? Best, Ludwig
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
145 questions
asked
2026-09-17T08:31:57.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 33%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Ludwig Voigts
0
Reputation points
asked
2026-09-17T08:31:57.0866667+00:00
Ludwig Voigts
0
Reputation points
2 answers
Outlook looking for gmail password popping up on iphone
I have a home 365 account with outlook and I am receiving pop up messages on my iPhone asking for the gmail password. Where is this coming from and how do I disable it? I have both gmail and outlook on my iphone and home computer.. It has been going on a…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,060 questions
asked
2026-09-15T22:20:34.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 90%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gaither
0
Reputation points
commented
2026-09-17T08:28:04.7266667+00:00
Kai-H
27,225
Reputation points Microsoft External Staff
Moderator
1 answer
double billing
please provide billing department telephone number.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,111 questions
asked
2026-09-14T15:33:17.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 27%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Louise Lafleur
0
Reputation points
commented
2026-09-17T08:27:14.6966667+00:00
Kai-H
27,225
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook Email Images Not Loading Automatically – Domain Trust/Allowlisting Request
We are running email marketing campaigns that include images. When recipients open the emails in Microsoft Outlook, they are prompted to manually download or enable the images. We would like the images to load/download automatically when the recipient…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,394 questions
asked
2026-09-15T13:26:16.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 84%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Anand Bahuleyan
0
Reputation points
commented
2026-09-17T08:26:40.0766667+00:00
Kai-H
27,225
Reputation points Microsoft External Staff
Moderator