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Not receiving emails. Please HELP!!!!!!!

I'm not currently receiving all my emails. For the past 2 weeks, there have been portions of the day when I don't receive emails, which is highly uncommon. Then, after 24-48 hours, I'll check my inbox, and I'll have days' worth of emails that did not…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T22:54:57.7+00:00
Chase Still 0 Reputation points
commented 2026-09-17T08:25:48.0233333+00:00
Kai-H 27,225 Reputation points Microsoft External Staff Moderator
2 answers

Severe and disruptive issues with Copilot image generation

The following is based on a summary written by Microsoft Copilot, using factual events from my conversation with the assistant. I expect Microsoft’s internal logs to confirm these events. I am experiencing severe and disruptive issues with Copilot image…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-16T04:32:52.01+00:00
john Koudal 0 Reputation points
answered 2026-09-17T08:25:38.96+00:00
john Koudal 0 Reputation points
1 answer

Having issues reactivating my Microsoft 365 subscription

I bought the Microsoft 365 Personal Package. Everything worked fine. The problem Is my bank issued me a new card with the new bank account details so my old payment method failed. Now when I try to reactivate or resubscribe to my previous package or buy…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-13T16:13:43.5566667+00:00
Bardh Ahmeti 0 Reputation points
commented 2026-09-17T08:25:31.9766667+00:00
Kai-H 27,225 Reputation points Microsoft External Staff Moderator
2 answers

Upgrade to 11 pro failure

I tried to upgrade to windows 11 pro from windows 11 home. I was charged two times and never received the upgrade

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-17T04:41:31.39+00:00
jason osburn 0 Reputation points
answered 2026-09-17T08:25:29.74+00:00
Kapil Arya 38,476 Reputation points Volunteer Moderator
4 answers

Unable to accept family subscription share

Hello, Yesterday (15 Sep 02026) I cancelled my Personal MS subscription. It will cease on 26 Oct 2026. A family member is the Subscription Owner of their Microsoft 365 Family subscription and has sent me the email invite to join them. When opening the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T04:25:48.8+00:00
Karin Suchy 0 Reputation points
commented 2026-09-17T08:24:43.4833333+00:00
Kai-H 27,225 Reputation points Microsoft External Staff Moderator
2 answers

How to fix installation of Office 2021 on my PC

I uninstalled Office 365, as instructed, and installed Office Professionl Plus 2012. At the end of the installation I got a message that 365 was still installed. Now the new OfficePro21 does not work. It shows as installed but I have not been able to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-16T20:52:58.5866667+00:00
David Anderson 0 Reputation points
answered 2026-09-17T08:24:26.9433333+00:00
WordWizzard 1,225 Reputation points
3 answers

Cannot add-in teams to my outlook

I cannot add-in Teams to my outlook. Teams does not appear in the list of add-in options.

Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
asked 2026-09-16T16:49:20.2133333+00:00
Michael Metcalf 0 Reputation points
edited an answer 2026-09-17T08:24:16.8033333+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Office cannot verify the license for this product. how to fix it?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-17T07:43:43.58+00:00
Oasi Sohel 0 Reputation points
answered 2026-09-17T08:15:36.6833333+00:00
DaveM121 934.5K Reputation points Independent Advisor
2 answers

How to login to new laptop without the old login info from the old laptop

Old laptop cpu died so had to buy new laptop. Where I bought it, they were able to transfer all the data to the new laptop. But when I try to login, the new computer wants login codes from the old laptop that I do not know and never used after it was…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-15T21:01:07.4733333+00:00
Diane Griffin 0 Reputation points
commented 2026-09-17T08:11:42.8266667+00:00
Clary-N 16,295 Reputation points Microsoft External Staff Moderator
2 answers

How do I pair my airpods on the PC if I cannot see them?

I tried pairing my airpods on my PC and do not see them.

Windows for home | Other | Devices and drivers
asked 2026-09-15T21:14:18.2+00:00
Denise 0 Reputation points
commented 2026-09-17T08:11:41.01+00:00
Clary-N 16,295 Reputation points Microsoft External Staff Moderator
2 answers

I can't download japanese keyboard

I can't download japanese keyboard, it says error 0x800F0806

Windows for home | Windows 11 | Input and language
asked 2026-09-13T16:13:34.59+00:00
JC 0 Reputation points
commented 2026-09-17T08:11:39.1666667+00:00
Clary-N 16,295 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Visual Studio Professional standalone & older Build Tools

Dear Support, I have a question regarding Visual Studio Build tools about its licensing. This is the scenario, we have a standalone installation of Visual Studio Professional license (no subscription), is it legally possbile to install Visual Studio…

Developer technologies | Visual Studio | Setup
asked 2026-09-16T13:37:43.5833333+00:00
Bence Madarász 45 Reputation points
commented 2026-09-17T08:10:17.5266667+00:00
Bence Madarász 45 Reputation points
5 answers

RDCMAN v3.21: Remote Desktop Connection Manager Bug List

RDCMAN v3.21 A list of known bugs in RDCMan v3.21... "Recent" Built-in group doesn't work. Connects using the credentials for the RD Gateway (rather than the credentials configured for the server). (It appears that if the Gateway …

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,399 questions
asked 2026-08-25T13:03:17.6766667+00:00
Lee Wilmott 30 Reputation points
answered 2026-09-17T08:03:28.5766667+00:00
Iain Marshall 0 Reputation points
0 answers

FXDX Ltd. – Business verification failed, 7-digit BVI registration number rejected by 21-character field

We are using the new Microsoft for Startups Preview experience in Azure Portal. Our business verification failed with “We couldn't verify your startup.” FXDX Ltd. is legally incorporated in the British Virgin Islands. Our official company registration…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,713 questions
asked 2026-09-17T07:59:28.6933333+00:00
Harsh Gupta 0 Reputation points
1 answer

Windows Licensing Key

Struggling big time right now. My PC has been booting while idle and then booting into bios. Once there, it can’t detect the SSD that I had my Windows saved on(I purchased Windows 10 in 2021 from the retailer Micro center and have since upgraded to…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-16T23:45:37.5933333+00:00
Wilfredo Pineda 0 Reputation points
commented 2026-09-17T07:58:39.71+00:00
Neil D 34,310 Reputation points Volunteer Moderator
2 answers

sync with onedrive ending soon but no camera upload available

Hi, In my settings i do not have camera back up ability. Every page tells me to go to me icon and settings and then turn the camera upload on. I do not have this feature. please advise, thank you. THIS IS TIME SENSITIVE AS THE SYNCING ENDS 30 SEPT.

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-16T21:09:46.4066667+00:00
Susan Hobbit 0 Reputation points
answered 2026-09-17T07:56:31.46+00:00
GsN5034 - IA 77,465 Reputation points Independent Advisor
2 answers

Hacked and Verification Email Changed

I really need help. My original account was compromised, with the login verification email being changed to something I did not set it as. Please pleaase help me this account means so much to me I need this account back. Furthermore, I have the email…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-14T00:07:09.2033333+00:00
Alt User 0 Reputation points
edited the question 2026-09-17T07:56:13.1633333+00:00
Alex-L 12,580 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Outlook: Changing "Sender" account deletes all message text and recipients list

Microsoft Outlook Version 1.2024.131.300 (Production). Client Version is 20240202008.12 . When writing a reply, if I change the "Sender" of an email from one account to another all the message text (including the text from the original…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2024-02-09T10:27:53.2666667+00:00
Steve Simons 25 Reputation points
answered 2026-09-17T07:55:59.76+00:00
Hornblower409 15,815 Reputation points
2 answers

please, return the money u over charged,and unblock my new email i just tried to create, my new phone# [Moderator Note: Personal Info Removed]

I was upgrading my microsoft subscription and the bill for upgrading should of been for 174.19 which i was charged, but was billed 2nd time for 141.53 so i was billed 2 times why, please return my money you over charged me for amount 141.53. and i also…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T19:10:19.6133333+00:00
M J 0 Reputation points
edited an answer 2026-09-17T07:55:32.8833333+00:00
Xavier-D 13,400 Reputation points Microsoft External Staff Moderator
2 answers

how do turn on add blocker for edge

How do I stop the pop up adds inside micro soft edge please help

Microsoft Edge | Other | Windows 11
asked 2026-03-31T00:53:28.0366667+00:00
john mccall 0 Reputation points
commented 2026-09-17T07:55:04.88+00:00
marc vanhaelewyn 0 Reputation points