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New hardware won't recognize existing, legal windows key

I recently upgraded the motherboard and CPU on my desktop. I have the same hard drives and everything else, however it won't recognize my windows installation. I have tried entering what I though was the key but it says it's not valid. Help guides say…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-18T00:16:47.47+00:00
James Lee 0 Reputation points
answered 2026-09-18T00:50:18.5866667+00:00
EmilyS726 269.3K Reputation points Independent Advisor
1 answer

Lost windows during mobo swap

In 2021, I bought windows 10/11 pro. I was having os and mobo problems with my pc. I had to swap out mobo, in 2023. I lost my windows. but cant install on my pc to activate my windows. I see it on my purchase history. How do i activate my windows,…

Windows for home | Windows 10 | Install and upgrade
asked 2026-09-15T15:37:07.3133333+00:00
Peter Tran 0 Reputation points
commented 2026-09-18T00:45:01.3033333+00:00
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator
1 answer

nemôžem sa prihlásiť do outlook konta

Nebralo mi staré heslo(príliš veľa krát ste sa pokúšali prihlásiť s nesprávnym heslom/účtom), tak som ho zmenil, ale rovnako ukazuje aj pri novom. Autentifikátor ešte nie nastavený a prepojený s tým kontom. Ked sa ešte dalo, v tom outlook konte, som…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-17T16:21:21.69+00:00
Maťo Elekanič 0 Reputation points
answered 2026-09-18T00:43:31.0266667+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

how to export numbers spreadsheet to excel where excel file is editable?

How to export numbers file to excel that is an editable file.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-17T23:42:15.2333333+00:00
Lynn Livingston 20 Reputation points
accepted 2026-09-18T00:42:40.9+00:00
Lynn Livingston 20 Reputation points
1 answer

Outlook emails landing in recipients' Spam/Junk folder

Hi, I need help with a problem on my Outlook account. My email address is Moderator note: PII ******@outlook.com. I use this account for professional purposes, including job applications and communicating with sports teams and similar organizations I'm…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T20:26:21.17+00:00
Stefan Vlajich 0 Reputation points
commented 2026-09-18T00:42:11.8666667+00:00
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator
1 answer

One-time passwords (OTP) and verification codes sent from apps and websites are not reaching my email account.

Issue: Security and verification codes (OTP) requested from various platforms (apps and websites) are not being delivered to my inbox. Troubleshooting Already Done: Checked Junk/Spam and "Other" folders; the codes are not appearing there. …

Outlook | Web | Outlook.com | Email
asked 2026-09-15T21:12:52.7066667+00:00
ozkan cosgun 0 Reputation points
commented 2026-09-18T00:41:41.29+00:00
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

.NET MAUI iOS Firebase Crashlytics Not Receiving Crash Reports (Analytics Working)

Hi @Anonymous I'm integrating Firebase Analytics and Crashlytics in a .NET MAUI application using: <PackageReference Include="Plugin.Firebase" Version="4.0.0" /> <PackageReference…

Developer technologies | .NET | .NET Multi-platform App UI
asked 2026-06-03T11:20:55.2433333+00:00
Vignesh Palthurai 50 Reputation points
commented 2026-09-18T00:40:06.1933333+00:00
Nancy Vo (WICLOUD CORPORATION) 8,160 Reputation points Microsoft External Staff Moderator
1 answer

I'm trying to help make an account for someone

I've been trying for the last hour and a half to help someone make a Microsoft account so we can play Minecraft together, but whatever email I use or browser that I use won't work at all. We have tried this on both of our computers and nothing is…

Microsoft Security | Microsoft Identity Manager
asked 2026-09-18T00:39:18.89+00:00
Scarlett Hall 0 Reputation points
answered 2026-09-18T00:39:37.51+00:00

AI answer

2 answers

New MS surface pro 12th edition BT capable keyboard will not work in non-BT mode. Please help.

I have tried all of the MS recommended steps to get my detachable keyboard for surface pro 12th edition (13in) to work in non-BT mode. Please advise.

Surface | Accessories | Surface Type Cover
asked 2026-09-17T17:39:08.7166667+00:00
Eric 0 Reputation points
answered 2026-09-18T00:38:38.5633333+00:00
S.Sengupta 32,541 Reputation points MVP Volunteer Moderator
1 answer

My outlook account was hacked

Recently I was victim of a hack from somewhere and lost access to my e-mail account (I am writing this from another). I have tried both recomended recovery methods and neither worked. I am at my last straws here because a lot of my things are linked to…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-17T23:20:50.1066667+00:00
micram200 laberge 0 Reputation points
answered 2026-09-18T00:36:07.5633333+00:00
Jeronimo Fuerte 46,305 Reputation points Independent Advisor
2 answers

Outlook send and receive email issue - outlook not connected

my outlook is not connecting to exchange server, so not able to send and receive email

Exchange | Exchange Server | Other
Exchange | Exchange Server | Other

A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.

1,651 questions
asked 2026-09-17T05:01:10.75+00:00
Seetharaman Venkataraman 0 Reputation points
commented 2026-09-18T00:32:40.57+00:00
Dora-T 1,050 Reputation points Independent Advisor
2 answers

Surface Pro 12inch slim pen 2 leaving dots on screen after i lift my pen

So, i'm a digital artist and I've been using a slim pen 2 for almost half a decade at this point. It's literally never given me a single problem before. Last november, I upgraded from my surface laptop studio to a surface pro because it's more portable…

Surface | Surface Pro | Performance and maintenance
asked 2026-02-12T17:22:17.5+00:00
Arin Martin 20 Reputation points
commented 2026-09-18T00:29:46.1666667+00:00
S.Sengupta 32,541 Reputation points MVP Volunteer Moderator
2 answers

I cannot receive emails from Pokemon center

I have received emails from Pokemon center in July but since then I haven't been able to receive any emails from Pokemon center or their newsletter. I have contacted them regarding this and they are saying it's not to do with their end. Please could you…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T17:15:06.12+00:00
Thomas King 0 Reputation points
commented 2026-09-18T00:29:41.5666667+00:00
Hendrix-V 19,380 Reputation points Microsoft External Staff Moderator
1 answer

Activate 365

I have a 365 subscription. it was deactivated for some unknown reason. i need to reactivate it.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-17T23:44:47.0766667+00:00
Cuyler Gibbons 0 Reputation points
answered 2026-09-18T00:22:59.9133333+00:00
Jeronimo Fuerte 46,305 Reputation points Independent Advisor
1 answer

Unable to get support for my brand new surface laptop keyboard!

I bought a brandnew surface for my job last year and used it for about 3 months before the company started provisioning company laptops for us. I began using the device again recently and the keyboard hardware failed. The device had been used less than…

Surface | Surface Laptop | Performance and maintenance
asked 2026-09-17T21:12:06.34+00:00
Julia 0 Reputation points
answered 2026-09-18T00:20:48.0333333+00:00
S.Sengupta 32,541 Reputation points MVP Volunteer Moderator
4 answers

Help Converting Publisher Files To PDFs

With publisher going away in October 2026, we desperately need a solution to easily convert THOUSANDS of publisher files into PDFs. I have looked through other forums and read that we could use the Microsoft script on PowerShell to convert the files.…

Microsoft 365 and Office | Publisher | For business
asked 2026-07-29T18:49:36.1966667+00:00
K9 Camo Companions 5 Reputation points
commented 2026-09-18T00:16:30.3+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

I can't share my 365 either the 5 family members

Use Microsoft's account support page and provide this concise summary: Microsoft 365 Premium subscription owner. Sharing dashboard shows "0 of 5 available subscriptions." Family members already appear in the sharing list. "Create…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-17T23:27:43.72+00:00
Eric Bach 0 Reputation points
commented 2026-09-18T00:13:48.6433333+00:00
Jeronimo Fuerte 46,305 Reputation points Independent Advisor
4 answers

How to Align Mail Merge Records for Double-Sided Name Badges in Word

I’m creating double-sided name badges in Microsoft Word using Mail Merge, with six badges per page. Page 1 contains each attendee’s name and other information. The merge fields and «Next Record» rules are working correctly on the first page, and all six…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-17T19:42:40.0466667+00:00
Jennifer Wicks 0 Reputation points
edited an answer 2026-09-18T00:13:13.9066667+00:00
Charles Kenyon 171.1K Reputation points Volunteer Moderator
0 answers

FileSavePicker after NotificationInvoked in an unpackaged Python Windows App SDK application

Hello again, Thank you for the clarification regarding AppNotificationManager, unpackaged desktop applications, Windows App Runtime Bootstrapper initialization, and NotificationInvoked. I would like to clarify a second, more specific part of the…

Windows development | Windows App SDK
asked 2026-09-17T19:14:56.81+00:00
Diogo Jorge Dias Pereria 20 Reputation points
edited the question 2026-09-18T00:12:23.5466667+00:00
Jay Pham (WICLOUD CORPORATION) 4,675 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Is Windows App SDK AppNotificationManager supported for an unpackaged native host?

Hello, I am an independent developer from Brazil working on a desktop software project. The scope of this question is specifically related to a Python 3.14-based, unpackaged Windows process using PyWinRT/WinUI3 projections to access Windows Runtime…

Windows development | Windows App SDK
asked 2026-09-17T18:44:17.5666667+00:00
Diogo Jorge Dias Pereria 20 Reputation points
edited the question 2026-09-18T00:12:03.0733333+00:00
Jay Pham (WICLOUD CORPORATION) 4,675 Reputation points Microsoft External Staff Moderator