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Repair now issue

I have word 2013 working perfectly, but i wanted to get the newest model word, so i downloaded it from the microsoft store, but now the new word is showing me a repair now issue, and wont allow me to switch to my word 2013, how do i switch back?.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-18T17:41:25.75+00:00
Dapo Adeeyo 0 Reputation points
answered 2026-09-18T18:29:16.1033333+00:00
John Korchok 236.3K Reputation points Volunteer Moderator
1 answer

Azure Artifact Signing Public Trust returns HTTP 403 Forbidden when submitting digest

(Yes, I work with an AI, and I just asked it to concisely put all this together. I just want to be able to sign my own apps that I develop in Visual Studio, as a way of claiming my work.) I am unable to sign a Windows EXE using Azure Artifact Signing…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,341 questions
asked 2026-09-18T02:30:53.3333333+00:00
Sandra Wolff 0 Reputation points
commented 2026-09-18T18:22:56.9466667+00:00
Dawn-MSFT 80 Reputation points Microsoft Employee
2 answers

Sole Global Administrator locked out – Microsoft Authenticator MFA loop – Tenant Recovery required

Soy el único Global Administrator del tenant Microsoft 365 asociado a mi dominio que puedo proporcionar por privado. Conozco la contraseña y puedo iniciar el proceso de login, pero quedo bloqueado en MFA. Las únicas opciones disponibles son: Aprobar…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-18T15:34:44.0233333+00:00
Simon Bravin 0 Reputation points
commented 2026-09-18T18:22:26.3066667+00:00
Hani-Ng 2,070 Reputation points Independent Advisor
0 answers

Help talking to a LIVE person. My acount has been compromised and Microsoft wont let me delete it.

My Microsoft account has been compromised by my ex husband. I have tried changing the password, deleting devices, etc. My next step was to delete the account all together, but it will not let me delete the account because its saying there is a tenant…

Microsoft Security | Microsoft Entra | Other
asked 2026-09-18T18:16:31.5566667+00:00
Ashley Leins 0 Reputation points
1 answer

Restrict Editing but allow Track Changes

This was a question and thread back in 2019. I'm wondering if this is still not an option. The original question was the following: " I have created a Word doc in Word 365, with limit formatting to a selection of styles. For editing restriction, I…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-18T17:48:43.0866667+00:00
Gonzales 0 Reputation points
edited an answer 2026-09-18T18:13:56.72+00:00
Stefan Blom 353.6K Reputation points MVP Volunteer Moderator
1 answer

Hacked Microsoft Account — Original Email Says Account Does Not Exist

My Microsoft account was hacked, and I can no longer access it. The attacker changed my password, and I received Microsoft security emails confirming that the password was changed. They also added an Identity Verification App and a Passkey, and my…

Microsoft Security | Microsoft Authenticator
asked 2026-09-18T18:12:00.8866667+00:00
nejc 0 Reputation points
answered 2026-09-18T18:12:25.7666667+00:00

AI answer

1 answer

Request for LinkedIn Account Recovery Lost Access to Microsoft Authenticator

Hi Team, I’m unable to access my LinkedIn account because I had set up two-step verification with the Microsoft Authenticator app, which I’ve deleted in past. I no longer have access to the codes and did not access to my LinkedIn account please help me…

Microsoft Security | Microsoft Authenticator
asked 2026-09-17T20:17:22.9+00:00
Feroz M 0 Reputation points
answered 2026-09-18T18:12:21.1866667+00:00
Rob Koch 26,175 Reputation points Volunteer Moderator
3 answers

Wallpaper keeps changing back in Windows 11

I've been having a problem lately where my wallpaper keeps changing back to an image I can't even find on my files. I tried all sorts of troubleshoots, including deleting the history from the Registry, but it still comes back. Once I try to change it, 2…

Windows for home | Windows 11 | Desktop, Start, and personalization | Themes
asked 2026-02-11T15:53:49.87+00:00
Sansio 0 Reputation points
answered 2026-09-18T18:12:13.3266667+00:00
🌸Tare🌸 0 Reputation points
3 answers

we purchased microsoft 365 family plan and can sign on my desk top

We termed out on our microsoft 365 when we discovered this we went to try to log back on and purchase microsoft 365 family plan it went through. so I got it on my laptop working ok but it still not working on my desktop, please help by giving me a number…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-18T17:28:10.2866667+00:00
pam mitchell 0 Reputation points
answered 2026-09-18T18:11:35.0433333+00:00
John Jefferson Doyon 88,720 Reputation points Independent Advisor
2 answers

How to keep desktop icons from moving

How to keep desktop icons from moving after my screen logs out?

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-09-18T17:28:26.1733333+00:00
answered 2026-09-18T18:06:24.4766667+00:00
John Jefferson Doyon 88,720 Reputation points Independent Advisor
1 answer

cannot access microsoft word, excel, etc

My computer cannot access Microsoft and Norton informs me this is a Microsoft problem. Please help!

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-18T16:56:45.8766667+00:00
Judith Saunders 0 Reputation points
answered 2026-09-18T18:05:46.2033333+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
2 answers

How are teams testing and monitoring AI agents in production environments?

Hi everyone, As AI agents move from prototypes into production applications, testing and monitoring their behavior seems to become one of the biggest challenges. Traditional software testing approaches focus on predictable inputs and outputs, but AI…

Azure AI Face
Azure AI Face

An Azure service that provides artificial intelligence algorithms that detect, recognize, and analyze human faces in images.

200 questions
asked 2026-09-18T14:27:51.55+00:00
CodeAutomation 0 Reputation points
answered 2026-09-18T18:05:14.12+00:00
Vinodh247-1375 44,801 Reputation points Volunteer Moderator
1 answer

Expired 2FA and Granular Admin Relationship – Request for Access Assistance

Dear Microsoft, We are currently assisting a customer with an account access issue. Neither our team nor the customer currently has administrative access to the Microsoft tenant. The existing two-factor authentication (2FA) method is connected to an…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-18T13:49:37.5433333+00:00
Matthias Olofsson 0 Reputation points
edited the question 2026-09-18T18:04:07.8166667+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
1 answer

MFA reset - Global admin locked out

We have a Microsoft 365 business tenant where the admin created the tenant themselves and is now locked out due to MFA. We cannot access the Microsoft 365 admin center to open a ticket. We need help with tenant admin MFA recovery / global admin…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-18T17:45:25.1033333+00:00
Bayne Schulstad 0 Reputation points
answered 2026-09-18T18:02:16.83+00:00
Ryan-N 16,085 Reputation points Microsoft External Staff Moderator
2 answers

Can't install upgrades, Windows 11, Version 25H2(repair version), Error : We couldn't udate the system partition.

I am trying to update my software updates and it keep failing to install Windows 11 version 25H2 (repair version) and it throws an error attached. and its blocking my windows updates. This is a geekom mini PC. its configurations is Device…

Windows for home | Windows 11 | Windows update
asked 2026-09-18T17:19:26.1833333+00:00
Ramchandhar Rapolu 0 Reputation points
answered 2026-09-18T18:02:13.2266667+00:00
Ramesh Srinivasan 88,105 Reputation points Independent Advisor
1 answer

Administrator access

Using Microsoft 365 program. The office manager who looked after the program left. She only had access as the administrator to this program She refused to provide the access information/password when she left not on friendly terms. Required by the office…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-18T17:14:28.84+00:00
Joe 0 Reputation points
edited the question 2026-09-18T18:00:36.73+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
3 answers

Cancel subscription

I want to cancel my Microsoft 365 subscription. Can you send me the steps to do this

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-13T06:43:56.2166667+00:00
Pamela Buckland 5 Reputation points
commented 2026-09-18T17:59:11.08+00:00
Stefan Blom 353.6K Reputation points MVP Volunteer Moderator
3 answers

Office Standard 2016 Update issue

Dear Concern, We are facing problem excel copy/paste .. Recently 09/09/2026 a new office product standard 2016 update patch happen this problem. Please solve as soon as possible.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-10T04:07:07.3833333+00:00
GMS IT 0 Reputation points
recommended 2026-09-18T17:56:46.62+00:00
Stefan Blom 353.6K Reputation points MVP Volunteer Moderator
2 answers

How do I restore Word, Excel etc. Getting an error message

Word, Excel etc are giving me an error message and won't run: We're sorry but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result. Would you like us to repair now? It will not repair it and…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-18T16:24:30.81+00:00
Maarten Kenter 0 Reputation points
answered 2026-09-18T17:54:25.8133333+00:00
Stefan Blom 353.6K Reputation points MVP Volunteer Moderator
1 answer

I need to access billing receipts

I cannot locate or navigate MS365. I require to download billing from first registering

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-18T17:17:03.7433333+00:00
Michael O'Gorman 0 Reputation points
answered 2026-09-18T17:53:18.6133333+00:00
John Jefferson Doyon 88,720 Reputation points Independent Advisor