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How can Microsoft do a better job at password recovery?

I have an account that i lost the password to. Not only do yall not have a support number, but miraculously even when i fill out my info correctly and go through the proper steps of verifying I still can’t have my account back. I’m curious how such a…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-18T16:15:18.19+00:00
Sukkon Dez 0 Reputation points
answered 2026-09-18T16:54:26.61+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
1 answer

No longer receiving email

I no longer am receiving email. The last email received is dated 8/31/2026. How do I continue receiving email?

Outlook | Web | Outlook.com | Email
asked 2026-09-18T16:53:50.3066667+00:00
Martha Droby 0 Reputation points
answered 2026-09-18T16:54:05.8466667+00:00

AI answer

4 answers

Persistent "Turn on Virus Protection" Notifications Even When it is On - Windows 11

Wrote in detail the steps I took below. This is driving me crazy. PART I. GENERAL ITEMS Roughly 3-4 days ago (July 30, 2026) I suddenly got a notification on the lower right from windows saying to turn on virus protection, that it is turned off. I…

Windows for home | Windows 11 | Security and privacy
asked 2026-08-04T16:08:47.2633333+00:00
Matt 10 Reputation points
answered 2026-09-18T16:53:18.2266667+00:00
Ramesh 182K Reputation points Volunteer Moderator
3 answers

Edge Browser

Edge Browser not working properly. please suggest and help to fix

Microsoft Edge | Open the browser | Windows 10
asked 2026-09-18T09:35:29.6566667+00:00
HRPC 0 Reputation points
answered 2026-09-18T16:51:13.8033333+00:00
ApexNáV 370 Reputation points
5 answers

Excel 2016 – Paste Function and Formatting Issue

I am using a licensed Microsoft Office 2016 installation on my system. While working in Excel, the Paste function suddenly stopped working. I checked the latest Windows updates and temporarily uninstalled the recently installed updates. After the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-09T13:35:37.09+00:00
sagar mitkar 5 Reputation points
answered 2026-09-18T16:48:53.05+00:00
EmilyS_726 30,010 Reputation points Volunteer Moderator
3 answers

Excel will not paste

I have used excel forever. Now my spreadsheet will not copy from one worksheet to another at all. I have always clicked inthe top left corner of the worksheet, right clicked copy, go to next worksheet, right click, hit paste so everything copies. It…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-15T21:57:31.83+00:00
ZD 0 Reputation points
answered 2026-09-18T16:47:33.6933333+00:00
EmilyS_726 30,010 Reputation points Volunteer Moderator
3 answers

Office 2016 Excel unable to Copy + Paste

This is quite a unique problem I'm facing and haven't been able to figure out. I'm using Excel 2016 on Windows 11 and when using the standard Ctrl+C, Ctrl+V combo, my cells will not paste (single or multiple). Here is the list of things I've attempted…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-09T19:08:57.85+00:00
Eric V 10 Reputation points
answered 2026-09-18T16:45:16.8633333+00:00
EmilyS_726 30,010 Reputation points Volunteer Moderator
3 answers

Issue with Excel Sheet

Dear Team, We upgraded MS office from 2016 to 2021 but after upgrade we are getting below error in excel and i am unable to move and copy sheet. Error "we couldn't copy this sheet" Kindly suggest ASAP.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T13:26:48.6533333+00:00
Taj CMS 5 Reputation points
answered 2026-09-18T16:44:27.63+00:00
EmilyS_726 30,010 Reputation points Volunteer Moderator
3 answers

"Unwanted app" message keeps appearing

I keep getting the message "Potentially unwanted app found" from Windows Defender. How do I find out what the app is? How do I make sure that the app is deleted if I really don't want it? How can I prevent this from happening again?

Windows for home | Windows 11 | Security and privacy
asked 2026-09-18T16:06:20.7+00:00
Edward Weinberger 0 Reputation points
answered 2026-09-18T16:42:56.11+00:00
SD - IA 180.3K Reputation points Independent Advisor
1 answer

Microsoft 365 Add-ins not working

starting yesterday, add-ins in Excel, Word, are not working on local workstations (both home use - not tied to a domain). On the web, Excel does work trying to add an add-in gets the message "Error adding add-in"

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-18T16:04:15.8933333+00:00
BobK 0 Reputation points
answered 2026-09-18T16:38:10.4166667+00:00
EmilyS726 269.8K Reputation points Independent Advisor
5 answers

2016 excel copy paste issue

2016 excel copy paste issue , Any one having the quick solution or any patch from Microsoft .

Microsoft 365 and Office | Excel | Other | Other
asked 2026-09-10T10:14:13.7033333+00:00
Vedanth K G 0 Reputation points
answered 2026-09-18T16:36:05.42+00:00
EmilyS_726 30,010 Reputation points Volunteer Moderator
2 answers

how to remove potential harmful pop-up app(s) connected to my Microsoft account?

I got a notice from Microsoft saying "We noticed potential harmful pop-up app(s) connected to your Microsoft ******@hotmail.com If you didn't grant this access, please remove and uncheck the app(s) from your account now. .I want to know HOW TO KNOW…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-18T16:03:00.93+00:00
Rejeanne L 0 Reputation points
answered 2026-09-18T16:35:28.2833333+00:00
EmilyS726 269.8K Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

cannot paste data or formats

Just today when I try to drag & paste, cut & paste, or paste formats, nothing happens. The dashed line appears around the source data but nothing happens. If I open the spreadsheet in LibreOffice, the paste function works. What gives> Office…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-11T21:31:26.5633333+00:00
Kevin Pyle 20 Reputation points
answered 2026-09-18T16:34:43.8+00:00
EmilyS_726 30,010 Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

Excel Copy / Paste not work

Using Excel Version 2408 -Build 17932.20976. I can not copy / paste using the icons or control function. Was working fine yesterday. Two updates happened sometime yesterday; KB5126052 & KB5124008. How do I fix this?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-11T22:36:21.78+00:00
Phil Dzieduszko 30 Reputation points
answered 2026-09-18T16:32:27.3833333+00:00
EmilyS_726 30,010 Reputation points Volunteer Moderator
2 answers

Microsoft Office Home & Business 2021

I bought this product thinking it is a lifetime purchase. But I am paying $10.59 a month. Why?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-18T15:55:49.9333333+00:00
Marilyn Crow 0 Reputation points
answered 2026-09-18T16:32:09.89+00:00
DaveM121 936.1K Reputation points Independent Advisor
4 answers

Microsoft Graph API – Retrieving Users' Working Hours via Service Principal

Hello Microsoft Team, we use Service Principle to create events in Outlook. Now we want to extend our SP, so that we can request a working hours for users in our tenant. The endpoint we want to use: GET /users/{id |…

Microsoft 365 and Office | Development | Office JavaScript API
asked 2026-09-04T13:33:46.4766667+00:00
Karmazina, Nataliia 0 Reputation points
commented 2026-09-18T16:27:27.9766667+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
3 answers

NOT RECIEVING CERTAIN EMAIL EX: Email address: [Moderator note: Personally Identifiable Information removed]@owwsc.nama.om

Our Outlook is not recieving emails from Email address: [Moderator note: Personally Identifiable Information removed]@owwsc.nama.om for password reset purpose. kindly request you to unblock it. or is their any other issue of receiving those emails kindly…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-07T14:35:14.9433333+00:00
juland muhanna 0 Reputation points
answered 2026-09-18T16:24:53.9666667+00:00
Bulldog 4,740 Reputation points
2 answers

Subscription

Is my subscription due for renewal or are the messages I'm getting a scam?

Microsoft 365 and Office | Other
asked 2026-09-18T16:16:16.67+00:00
Joe Schneider 0 Reputation points
edited an answer 2026-09-18T16:24:33.5233333+00:00
Bence Weiszmann 1,815 Reputation points
2 answers

Outlook hacked.

I have been getting lots of calls and texts, that they have been getting emails from me, but I did not send them. One of my friends also, did the chat with the hack and they are looking for money,

Outlook | Web | Outlook.com | Email
asked 2026-09-18T14:02:08.5333333+00:00
Bill George 0 Reputation points
edited an answer 2026-09-18T16:22:56.0433333+00:00
Virginia M 42,155 Reputation points Independent Advisor
1 answer

Partition elimination on SQL Server 2025 running on Azure VM querying files in Storage Account

I'm trying to get partition elimination to work when using OPENROWSET on SQL Server 2025 running on an Azure VM and querying files in an Storage Account with Hierarchical namespace enabled. I have no more ideas how to get it to work. My starting point…

SQL Server | SQL Server Transact-SQL
asked 2026-08-23T14:42:19.6566667+00:00
Jerry Rausk 20 Reputation points
commented 2026-09-18T16:19:51.6266667+00:00
Dan Guzman 9,521 Reputation points