Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,650 questions
1 answer
How to recover my MFA'S on a new device?
I got a new phone and none of my accounts transferred. I had a lot of work related websites that were linked to the authenticator and now I can't access any of those accounts. I had everything set to back up, but none of it transferred over. How can I…
Microsoft Security | Microsoft Authenticator
asked 2026-02-03T17:34:41.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Stephanie Burns
5
Reputation points
answered 2026-02-03T17:34:51.14+00:00
AI answer
1 answer
malicious email being sent from my email
My Outlook mailbox is continuously auto-generating scam drafts even after password reset, 2FA enabled, rules removed, forwarding disabled, POP/IMAP disabled, and all devices signed out
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,379 questions
asked 2026-02-03T17:32:53.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 50%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
tiffany hill
0
Reputation points
answered 2026-02-03T17:33:02.6466667+00:00
AI answer
1 answer
How to fix Windows 11 upgrade from Windows 10 failing (during the restart) due to error in event logs: "The server {FD06603A-2BDF-4BB1-B7DF-5DC68F353601} did not register with DCOM within the required timeout."
Whenever I attempt upgrading my Windows 10 to Windows 11 and I initiate the restart to complete the installation, it ends up failing and reverting the changes. I learned how to enter event log, and the last two times I did it it seems to say errors like:…
Windows for home | Windows 10 | Windows update
23,705 questions
asked 2026-02-01T13:34:16.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 8%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
ILikePasta
0
Reputation points
commented 2026-02-03T17:31:32.81+00:00
ILikePasta
0
Reputation points
1 answer
Error 0x80041002 occurred in connecting to the local registry. Activating Win 10 ESU
I have a workstation that is incompatible with Windows 11. But when trying to activate Win 10 ESU. There is an error connecting to the local registry even if I am running as a local admin or a domain admin.
Windows for business | Windows 365 Business
2,447 questions
asked 2025-10-14T16:33:25.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 46%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nicholas Hasledalen
0
Reputation points
commented 2026-02-03T17:30:58.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
יואל וינקלר
0
Reputation points
2 answers
I LOST ACCESS TO MY @LIVE EMAIL
Hello. Fifteen years ago, I opened a @LIVE account, which I used to register on Twitter (now "X"). To access the app, it asks me to verify that I own the profile. The problem is that it says they sent the verification code to an email address…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,147 questions
asked 2026-02-03T16:46:13.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
VANESSA MANRIQUEZ
0
Reputation points
answered 2026-02-03T17:30:42.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
40,440
Reputation points
Independent Advisor
2 answers
i had Office 365 on my old work computer and I need to uninstall it to install Office 365 home version
I am now retired and have a work computer that had the company version of Office 365, I need to remove this so I can install Office 365 home version can you help please??
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,379 questions
asked 2026-02-03T16:57:45.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 32%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dale Martin
0
Reputation points
answered 2026-02-03T17:30:41.59+00:00
EmilyS726
241.2K
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Retrieving MS OFFICE 2010
I went from Windows 10 to Windows 11 with USB clean install but now I lost my MS OFFICE 2010, How do I get it back?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,780 questions
asked 2026-02-03T16:40:19.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 59%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rreedd
100
Reputation points
edited the question 2026-02-03T17:30:13.93+00:00
Gérard Oomens
123.9K
Reputation points
Volunteer Moderator
4 answers
One of the answers was accepted by the question author.
How to fix MS-Store crashed my windows 11
Opening the Windows 11 Store results in a black screen, and Windows becomes unresponsive unless I use the Windows key + D to return to the desktop and try using the Run dialog to execute wsreset.exe. However, this is to no avail, and the problem only…
Windows for home | Windows 11 | Microsoft Store
3,119 questions
asked 2026-02-02T19:50:43.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 81%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vocational Teacher
20
Reputation points
commented 2026-02-03T17:29:59.1833333+00:00
Vocational Teacher
20
Reputation points
1 answer
dear microsoft
Hello, I bought an add on and it didn't work as the discription of the add on said. I would really appreciate it if I got a refund. I play on bedrock with a ps5. The add on I bought was a x-ray add on. Thank you in advance. Moved from Windows Insider
Windows for home | Other | Gaming
3,930 questions
asked 2026-02-03T16:51:56.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 51%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
bevreimer
0
Reputation points
answered 2026-02-03T17:28:08.6933333+00:00
Gérard Oomens
123.9K
Reputation points
Volunteer Moderator
2 answers
how I can I see the code on the school computer I need to log in to a app called chatgpt to help with school wor
I don't want to do this but I can post the question I have
Microsoft 365 and Office | Microsoft Family Safety | For home | Android
Microsoft 365 and Office | Microsoft Family Safety | For home | Android
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
88 questions
asked 2026-02-03T16:53:02.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 12%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
SANTAZ SHOTCALLIN XXXXX
0
Reputation points
answered 2026-02-03T17:26:32.8633333+00:00
EmilyS726
241.2K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Has anyone registered Oracle client 19c as an Intune application and put it into operation?
We are investigating whether Oracle client 19c can be registered as an Intune application and operated. It is provided as Setup.exe, but it has a silent mode, and you can install it silently with the following command options: setup.exe -silent…
Microsoft Security | Intune | Application management
Microsoft Security | Intune | Application management
Managing apps and software deployment through Microsoft Intune
1,075 questions
asked 2024-10-24T08:45:04.7433333+00:00
Hiroaki TANAKA
20
Reputation points
commented 2026-02-03T17:23:59.27+00:00
Ranjithkumar Duraisamy
231
Reputation points
1 answer
I need more home xbox switches
My Child needs more home Xbox switches so he can get Xbox game pass on his Xbox and not some random Xbox from across the country because I don't think it is right for me to be paying for something my family isn't using and my child's Xbox is basically…
Windows for home | Windows 11 | Gaming
5,047 questions
asked 2026-02-03T17:23:00.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 4%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kobe Green
0
Reputation points
accepted 2026-02-03T17:23:46.0266667+00:00
Kobe Green
0
Reputation points
2 answers
I can't open office home 2024 from download
I can't open anything in downloads after clicking on install office home 2024 t
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,269 questions
asked 2026-02-03T16:44:08.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 43%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Phil Marion
0
Reputation points
answered 2026-02-03T17:22:30.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
171.1K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Azure Front Door Instance DNS State "N/A"
I added a custom domain on Azure Front Door by following https://learn.microsoft.com/en-us/azure/frontdoor/standard-premium/how-to-add-custom-domain#associate-the-custom-domain-with-your-azure-front-door-endpoint. I added TXT and CNAME DNS records and…
Azure Front Door
Azure Front Door
An Azure service that provides a cloud content delivery network with threat protection.
1,195 questions
asked 2026-01-30T22:11:25.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 11%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Hiroshi Tashiro
85
Reputation points Microsoft Employee
commented 2026-02-03T17:22:01.6666667+00:00
Hiroshi Tashiro
85
Reputation points Microsoft Employee
1 answer
Make Scheduling Assistant Tab Like pre-365 outlook
The scheduling assistant tab used to have a useful suggestion window in it. Where'd that go? Who told you to remove that? Bring it back, please. This "AutoPick" is the only thing that actually suggests anything and it works like it's driven by…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,012 questions
asked 2026-02-03T14:51:10.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 52%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Solberg, Kenneth
40
Reputation points
answered 2026-02-03T17:18:29.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
14,560
Reputation points Microsoft External Staff
Moderator
1 answer
How to fix Ms365 and office
Anytime i open my ms word, excel and powerpoint, the feedback i get is "we are sorry, bur Word has run into an error that is preventing it from working correctly. Word will need to be closed as a results"
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
482 questions
asked 2026-02-03T16:26:52.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 36%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
Patrick Oteng
0
Reputation points
answered 2026-02-03T17:17:20.12+00:00
Marcelo Mendoza
10,700
Reputation points
Independent Advisor
2 answers
Can Azure MySQL Flexible Server run out of memory and crash under increasing multi-tenant load?
We're running an Azure Database for MySQL Flexible Server and migrating a multi-tenant workload onto it. I want to understand how the platform handles memory pressure as we continue adding databases. Setup: SKU: General Purpose, Standard_D16eds_v4 (16…
Azure Database for MySQL
Azure Database for MySQL
An Azure managed MySQL database service for app development and deployment.
1,256 questions
asked 2026-02-03T16:28:05.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 28.000000000000004%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
Wesley Smith
0
Reputation points
answered 2026-02-03T17:17:01.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 24%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pilladi Padma Sai Manisha
10,190
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Best practices for generating and moderating educational content using Azure AI services
We are building an AI-powered language learning platform for children, where content is generated dynamically (lessons, exercises, examples) and also needs to be moderated before being shown to users. We are exploring an agent-based approach using Azure…
Foundry Tools
Foundry Tools
Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform
4,583 questions
asked 2026-01-27T23:48:13.98+00:00
Amit Tyagi
135
Reputation points
accepted 2026-02-03T17:16:21.72+00:00
Amit Tyagi
135
Reputation points
1 answer
How to fix Excel opening
I cannot open previously accessible excel files. Today I get this message: 'configuring your computer for information rights management' What do I need to do to open this file, which I could previously access but not since the latest updates to office.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,506 questions
asked 2026-02-03T17:11:32.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 45%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Paula Bolton-Maggs
0
Reputation points
answered 2026-02-03T17:11:43.34+00:00
AI answer
2 answers
One of the answers was accepted by the question author.
Getting BSOD with DRIVER_POWER_STATE_FAILURE ntoskrnl.exe 0x0000009f
Hi all, Starting on January 22nd, 2026, I've been experiencing BSOD crashing on my computer, all due to the same error: DRIVER_POWER_STATE_FAILURE (four failures in total, one on 1/22, two on 1/26, and one more today, 1/27). Links to my Minidump…
Windows for home | Windows 11 | Devices and drivers
23,329 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)