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How to recover my MFA'S on a new device?

I got a new phone and none of my accounts transferred. I had a lot of work related websites that were linked to the authenticator and now I can't access any of those accounts. I had everything set to back up, but none of it transferred over. How can I…

Microsoft Security | Microsoft Authenticator
asked 2026-02-03T17:34:41.3433333+00:00
Stephanie Burns 5 Reputation points
answered 2026-02-03T17:34:51.14+00:00

AI answer

1 answer

malicious email being sent from my email

My Outlook mailbox is continuously auto-generating scam drafts even after password reset, 2FA enabled, rules removed, forwarding disabled, POP/IMAP disabled, and all devices signed out

Microsoft 365 and Office | Other
asked 2026-02-03T17:32:53.93+00:00
tiffany hill 0 Reputation points
answered 2026-02-03T17:33:02.6466667+00:00

AI answer

1 answer

How to fix Windows 11 upgrade from Windows 10 failing (during the restart) due to error in event logs: "The server {FD06603A-2BDF-4BB1-B7DF-5DC68F353601} did not register with DCOM within the required timeout."

Whenever I attempt upgrading my Windows 10 to Windows 11 and I initiate the restart to complete the installation, it ends up failing and reverting the changes. I learned how to enter event log, and the last two times I did it it seems to say errors like:…

Windows for home | Windows 10 | Windows update
asked 2026-02-01T13:34:16.84+00:00
ILikePasta 0 Reputation points
commented 2026-02-03T17:31:32.81+00:00
ILikePasta 0 Reputation points
1 answer

Error 0x80041002 occurred in connecting to the local registry. Activating Win 10 ESU

I have a workstation that is incompatible with Windows 11. But when trying to activate Win 10 ESU. There is an error connecting to the local registry even if I am running as a local admin or a domain admin.

Windows for business | Windows 365 Business
asked 2025-10-14T16:33:25.5733333+00:00
Nicholas Hasledalen 0 Reputation points
commented 2026-02-03T17:30:58.4533333+00:00
יואל וינקלר 0 Reputation points
2 answers

I LOST ACCESS TO MY @LIVE EMAIL

Hello. Fifteen years ago, I opened a @LIVE account, which I used to register on Twitter (now "X"). To access the app, it asks me to verify that I own the profile. The problem is that it says they sent the verification code to an email address…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-02-03T16:46:13.68+00:00
VANESSA MANRIQUEZ 0 Reputation points
answered 2026-02-03T17:30:42.11+00:00
Jeronimo Fuerte 40,440 Reputation points Independent Advisor
2 answers

i had Office 365 on my old work computer and I need to uninstall it to install Office 365 home version

I am now retired and have a work computer that had the company version of Office 365, I need to remove this so I can install Office 365 home version can you help please??

Microsoft 365 and Office | Other
asked 2026-02-03T16:57:45.1533333+00:00
Dale Martin 0 Reputation points
answered 2026-02-03T17:30:41.59+00:00
EmilyS726 241.2K Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Retrieving MS OFFICE 2010

I went from Windows 10 to Windows 11 with USB clean install but now I lost my MS OFFICE 2010, How do I get it back?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-02-03T16:40:19.6066667+00:00
Rreedd 100 Reputation points
edited the question 2026-02-03T17:30:13.93+00:00
Gérard Oomens 123.9K Reputation points Volunteer Moderator
4 answers One of the answers was accepted by the question author.

How to fix MS-Store crashed my windows 11

Opening the Windows 11 Store results in a black screen, and Windows becomes unresponsive unless I use the Windows key + D to return to the desktop and try using the Run dialog to execute wsreset.exe. However, this is to no avail, and the problem only…

Windows for home | Windows 11 | Microsoft Store
asked 2026-02-02T19:50:43.38+00:00
Vocational Teacher 20 Reputation points
commented 2026-02-03T17:29:59.1833333+00:00
Vocational Teacher 20 Reputation points
1 answer

dear microsoft

Hello, I bought an add on and it didn't work as the discription of the add on said. I would really appreciate it if I got a refund. I play on bedrock with a ps5. The add on I bought was a x-ray add on. Thank you in advance. Moved from Windows Insider

Windows for home | Other | Gaming
asked 2026-02-03T16:51:56.4766667+00:00
bevreimer 0 Reputation points
answered 2026-02-03T17:28:08.6933333+00:00
Gérard Oomens 123.9K Reputation points Volunteer Moderator
2 answers

how I can I see the code on the school computer I need to log in to a app called chatgpt to help with school wor

I don't want to do this but I can post the question I have

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2026-02-03T16:53:02.73+00:00
SANTAZ SHOTCALLIN XXXXX 0 Reputation points
answered 2026-02-03T17:26:32.8633333+00:00
EmilyS726 241.2K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Has anyone registered Oracle client 19c as an Intune application and put it into operation?

We are investigating whether Oracle client 19c can be registered as an Intune application and operated. It is provided as Setup.exe, but it has a silent mode, and you can install it silently with the following command options: setup.exe -silent…

Microsoft Security | Intune | Application management
asked 2024-10-24T08:45:04.7433333+00:00
Hiroaki TANAKA 20 Reputation points
commented 2026-02-03T17:23:59.27+00:00
Ranjithkumar Duraisamy 231 Reputation points
1 answer

I need more home xbox switches

My Child needs more home Xbox switches so he can get Xbox game pass on his Xbox and not some random Xbox from across the country because I don't think it is right for me to be paying for something my family isn't using and my child's Xbox is basically…

Windows for home | Windows 11 | Gaming
asked 2026-02-03T17:23:00.5233333+00:00
Kobe Green 0 Reputation points
accepted 2026-02-03T17:23:46.0266667+00:00
Kobe Green 0 Reputation points
2 answers

I can't open office home 2024 from download

I can't open anything in downloads after clicking on install office home 2024 t

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-02-03T16:44:08.3266667+00:00
Phil Marion 0 Reputation points
answered 2026-02-03T17:22:30.5+00:00
Sumit D - IA 171.1K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Azure Front Door Instance DNS State "N/A"

I added a custom domain on Azure Front Door by following https://learn.microsoft.com/en-us/azure/frontdoor/standard-premium/how-to-add-custom-domain#associate-the-custom-domain-with-your-azure-front-door-endpoint. I added TXT and CNAME DNS records and…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,195 questions
asked 2026-01-30T22:11:25.6233333+00:00
Hiroshi Tashiro 85 Reputation points Microsoft Employee
commented 2026-02-03T17:22:01.6666667+00:00
Hiroshi Tashiro 85 Reputation points Microsoft Employee
1 answer

Make Scheduling Assistant Tab Like pre-365 outlook

The scheduling assistant tab used to have a useful suggestion window in it. Where'd that go? Who told you to remove that? Bring it back, please. This "AutoPick" is the only thing that actually suggests anything and it works like it's driven by…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-02-03T14:51:10.3466667+00:00
Solberg, Kenneth 40 Reputation points
answered 2026-02-03T17:18:29.36+00:00
Kai-L 14,560 Reputation points Microsoft External Staff Moderator
1 answer

How to fix Ms365 and office

Anytime i open my ms word, excel and powerpoint, the feedback i get is "we are sorry, bur Word has run into an error that is preventing it from working correctly. Word will need to be closed as a results"

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-02-03T16:26:52.6166667+00:00
Patrick Oteng 0 Reputation points
answered 2026-02-03T17:17:20.12+00:00
Marcelo Mendoza 10,700 Reputation points Independent Advisor
2 answers

Can Azure MySQL Flexible Server run out of memory and crash under increasing multi-tenant load?

We're running an Azure Database for MySQL Flexible Server and migrating a multi-tenant workload onto it. I want to understand how the platform handles memory pressure as we continue adding databases. Setup: SKU: General Purpose, Standard_D16eds_v4 (16…

Azure Database for MySQL
Azure Database for MySQL

An Azure managed MySQL database service for app development and deployment.

1,256 questions
asked 2026-02-03T16:28:05.9066667+00:00
Wesley Smith 0 Reputation points
answered 2026-02-03T17:17:01.6966667+00:00
Pilladi Padma Sai Manisha 10,190 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Best practices for generating and moderating educational content using Azure AI services

We are building an AI-powered language learning platform for children, where content is generated dynamically (lessons, exercises, examples) and also needs to be moderated before being shown to users. We are exploring an agent-based approach using Azure…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,583 questions
asked 2026-01-27T23:48:13.98+00:00
Amit Tyagi 135 Reputation points
accepted 2026-02-03T17:16:21.72+00:00
Amit Tyagi 135 Reputation points
1 answer

How to fix Excel opening

I cannot open previously accessible excel files. Today I get this message: 'configuring your computer for information rights management' What do I need to do to open this file, which I could previously access but not since the latest updates to office.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-02-03T17:11:32.49+00:00
Paula Bolton-Maggs 0 Reputation points
answered 2026-02-03T17:11:43.34+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Getting BSOD with DRIVER_POWER_STATE_FAILURE ntoskrnl.exe 0x0000009f

Hi all, Starting on January 22nd, 2026, I've been experiencing BSOD crashing on my computer, all due to the same error: DRIVER_POWER_STATE_FAILURE (four failures in total, one on 1/22, two on 1/26, and one more today, 1/27). Links to my Minidump…

Windows for home | Windows 11 | Devices and drivers
asked 2026-01-27T20:30:50.12+00:00
JC 25 Reputation points
commented 2026-02-03T17:11:26.3633333+00:00
JC 25 Reputation points