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1 answer One of the answers was accepted by the question author.

Data transfer to a new laptop issues.

I created a back-up of my old Windows 10 laptop using the back-up and restore function. When I tried to restore to my new Windows 11 laptop nothing happened. None of the old files copied over to the new laptop. I am wondering if there is a setting I am…

Windows for home | Windows 10 | Install and upgrade
asked 2026-02-03T16:13:24.69+00:00
Roger Elliott 20 Reputation points
accepted 2026-02-03T18:25:04.07+00:00
Roger Elliott 20 Reputation points
4 answers

Credit card was charged, would like to know what the product is and who created the charge

Credit card was charged, would like to know what the product is and who created the charge

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-02-03T16:04:01.2166667+00:00
Jefferson, Maria 0 Reputation points
answered 2026-02-03T18:24:47.29+00:00
DaveM121 892.6K Reputation points Independent Advisor
2 answers

Managed DevOps Pool - how to kill Agents that are stuck by Orphaned DevOps jobs?

My Managed DevOps Pool is blocked by two job requests that are stuck as assigned even though the corresponding pipeline definition and runs were deleted. These orphaned requests allocated 2 agents from Managed DevOps Pool and consume our two self‑hosted…

Azure DevOps
asked 2025-07-27T22:25:44.73+00:00
Oleksii Khalimolin 0 Reputation points
commented 2026-02-03T18:24:29.62+00:00
Oleksii Khalimolin 0 Reputation points
2 answers One of the answers was accepted by the question author.

double billed for Microsoft 365F June 1 2025/Jan 25 2026 help

I have been double billed for Microsoft 365F June 1 2025 and Jan 24 2026

Microsoft 365 and Office | Word | For home | Windows
asked 2026-02-03T17:41:26.0666667+00:00
Cheryl Blair 20 Reputation points
answered 2026-02-03T18:24:27.5+00:00
paulr0511 45,615 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

running Windows 11 repair on domain-joined systems

on Windows 11 Enterprise 24H2 64-bit, if we select the Reinstall Now (see picture below), when the repair is finished, will the system stay joined to the domain ? Thanks

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2026-01-16T00:18:56.4066667+00:00
Albert Pang 141 Reputation points
accepted 2026-02-03T18:22:35.48+00:00
Albert Pang 141 Reputation points
1 answer

2D Games Lag On Windows 11

After Upgrading To Windows 11 2D Games Like Undertale Lag. 3D Games Run The Same Way Like On Windows 10. Is There Any Way I Can Easily Fix It? I'm Not An Big IT Person, Sorry.

Windows for home | Windows 11 | Gaming
asked 2022-02-09T13:26:52+00:00
Anonymous
edited an answer 2026-02-03T18:19:55.1866667+00:00
Don Varnau 19,825 Reputation points Volunteer Moderator
3 answers

how can I talk to someone at microsoft support?

Need to actually talk to someone at Microsoft Support.

Microsoft 365 and Office | Other
asked 2025-12-13T22:09:16.95+00:00
Robert Odom 10 Reputation points
commented 2026-02-03T18:18:54.3433333+00:00
Stefan Blom 342.7K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

How To Make Out Of Band Update KB5071959 install on Windows 10 22H2 Pro

I updated Windows 10 22H2 in mid-October 2025; on a 64-bit HP Laptop with Intel I-7 Processor; this update 'did not go well' because it then caused my machine to always 'reboot' instead of 'shut-down' as desired; which I have heard also happened with…

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-01-22T23:38:06.24+00:00
Gene Spangrude 25 Reputation points
commented 2026-02-03T18:17:46.22+00:00
Gene Spangrude 25 Reputation points
3 answers One of the answers was accepted by the question author.

change name of a notebook

How do I change a name of a notebook so that the new name syncs across devices?

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-02-03T15:13:34.98+00:00
Linder Jones 20 Reputation points
accepted 2026-02-03T18:15:18.6+00:00
Linder Jones 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to apply my Proofing options to documents from other users

Our team defined Proofing settings for AutoCorrect and Grammar & Refinements. We edit documents from other teams and each other. When I open a document from anyone not on our team, or an older document created before we changed our settings, the…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-02-03T15:45:46.02+00:00
Sookikian, Steven 20 Reputation points
answered 2026-02-03T18:13:34.0666667+00:00
Charles Kenyon 167.8K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Need to fix my mouse without borders

My mouse without borders suddenly stopped working. I have deleted and reinstalled it 3 times with no luck. Have gone to IP mapping and renamed each computer (3). All 3 computers are on the same Wi-fi network. Any ideas on how to fix this?

Windows for home | Other | Internet and connectivity
asked 2026-02-03T18:11:36.58+00:00
John Girard 20 Reputation points
accepted 2026-02-03T18:13:07.47+00:00
John Girard 20 Reputation points
1 answer One of the answers was accepted by the question author.

ASP.NET Gridview Header column not freezing properly

I'm using gridview with freezing header in ASP.NET application. But, freezing is not showing while running the application. what is the issue in the below code...? <%@ Page Language="C#" AutoEventWireup="true"…

Developer technologies | C#
Developer technologies | C#

An object-oriented and type-safe programming language that has its roots in the C family of languages and includes support for component-oriented programming.

11,805 questions
Developer technologies | ASP.NET Core | Other
asked 2024-11-19T09:44:51.4+00:00
BeUnique 2,332 Reputation points
commented 2026-02-03T18:12:28.6933333+00:00
Kyle Lee 0 Reputation points
1 answer

When I go to setup a Ribbon Virtual SBC I am getting an error on the Storage Config and Network screens. Not sure if I have the proper permissions or not.

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,191 questions
asked 2026-02-03T16:26:53.1866667+00:00
Derek Dell 5 Reputation points
answered 2026-02-03T18:11:17.5366667+00:00
Vallepu Venkateswarlu 10,005 Reputation points Microsoft External Staff Moderator
2 answers

location address

Why is my desktop computer showing a location 4 Thorne Park, TA8 1QH, England, United Kingdom when i live 200 miles away in Lancashire and the Computer has never been any where but my desk at home in Lancashire

Windows for home | Other | Apps
asked 2026-02-03T06:49:04.66+00:00
Edwin Schofield 0 Reputation points
answered 2026-02-03T18:10:12.8366667+00:00
EmilyS726 241.2K Reputation points Independent Advisor
1 answer

Would i qualify for a refund if I signed up yesterday for Microsoft 365

Would i qualify for a refund for a Microsoft 365 purchase made yesterday ?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-02-03T17:32:48.8633333+00:00
Jim Theolet 0 Reputation points
answered 2026-02-03T18:07:42.18+00:00
DaveM121 892.6K Reputation points Independent Advisor
1 answer

Excel 2024 Power Query fails on ARM64 Snapdragon W11 PC

Power Query gives error on W11 ARM64 Snapdragon on Surface 7 Laptop: Microsoft.Mashup.Evaluator.Interface.ErrorException: Container unexpectedly exited. Exit code: 0xC000026F. PID: 17108 --- I have cleared the cache, repaired Office, etc. Still no joy.…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-02-03T18:07:18.32+00:00
D83706 50 Reputation points
answered 2026-02-03T18:07:25.2166667+00:00

AI answer

2 answers

Arzopa Portable Monitor

do i need to download special drivers for Arzopa Portable Monitor

Windows for home | Windows 11 | Devices and drivers
asked 2026-02-03T15:43:01.28+00:00
Paul Vega 5 Reputation points
answered 2026-02-03T18:05:25.71+00:00
EmilyS726 241.2K Reputation points Independent Advisor
8 answers One of the answers was accepted by the question author.

MS Teams Free suddenly won't download attachments

Yesterday my Teams Free was working fine in the morning, I could download attachments from chats. Then suddenly, I clicked on files and nothing happened. There was no warning, the issue is not a file permissions thing as I cannot even download files that…

Microsoft Teams | Microsoft Teams Free | Files
asked 2026-01-31T14:18:15.0866667+00:00
Carla Zappala 20 Reputation points
commented 2026-02-03T18:05:13.5866667+00:00
Rab Nawaz 0 Reputation points
2 answers

Does Azure Redis Chache does not support Entra authentication using terraform??

Enable Azure AD authentication in redis_configuration block redis_configuration { enable_authentication = true active_directory_authentication_enabled = true } For this code it gave me enable_authentication not supported I am…

Azure Cache for Redis
Azure Cache for Redis

An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.

393 questions
asked 2026-01-30T10:35:52.4033333+00:00
Abhishek S Thakur 0 Reputation points
commented 2026-02-03T18:03:25.9033333+00:00
Manoj Kumar Boyini 17,140 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

My cursor keeps jumping around when I play a game on full screen.

Cursor jumps all over screen when I play Holiday Express and/or Aloha Solitaire. However, if I leave Aloha on small screen everything works fine. No jumping. I can't get Holiday Express out of the full screen mode to small screen. Can you help Moved…

Windows for home | Other | Search, touch, and mouse
asked 2026-02-02T19:59:23.8666667+00:00
Inge Henneuse 20 Reputation points
accepted 2026-02-03T18:02:26.17+00:00
Inge Henneuse 20 Reputation points