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Unable to change password.

When I go to the sign-in option, and change the password, it throws an error saying 'please try again later'. What to do? How can I change my password?

Windows for home | Windows 11 | Settings
asked 2026-02-03T08:00:30.64+00:00
Nupur Bakliwal 0 Reputation points
answered 2026-02-03T08:36:57.7533333+00:00
Sumit D - IA 170.9K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Has the issue where the BitLocker recovery key entry screen may appear been resolved?

The Windows cumulative update (KB5066835) released on October 14, 2025, apparently has a bug that may cause the BitLocker recovery key input screen to be displayed. Has this bug been resolved in subsequent updates (KB5071546, KB5072033, etc.)? I'd like…

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2025-12-12T03:28:17.9966667+00:00
yo saw 25 Reputation points
answered 2026-02-03T08:35:02.52+00:00
yo saw 25 Reputation points
2 answers

Urgent help required: Need to reset MFA on the Sole Global Admin Account

Hello, Need some urgent help. I work for a MSP. We have a new client to onboard. However, during this process we found that their sole Global admin has retired and there is no way for us/them to get in touch with him. He was the only Global Administrator…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-01-30T20:48:50.57+00:00
Vineet Choudhary 0 Reputation points
commented 2026-02-03T08:31:00.29+00:00
Henry-N 14,405 Reputation points Microsoft External Staff Moderator
0 answers

I can login using "az login" from Windows, but "az login" from Linux does not allow me to login.

Removing this request. I can login using "az login" from Windows, but "az login" from Linux does not allow me to login.

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-10-28T04:50:27.8466667+00:00
Alex Pogostin 0 Reputation points
commented 2026-02-03T08:29:41.8066667+00:00
Carolyne-3676 1,136 Reputation points
2 answers

How do I remove OneDrive? Not happy that it moves all my files there and now cannot access Outlook

Cannot access Outlook on my laptop. My pst file was moved to OneDrive. I know I did not do this. I would prefer to keep all my documents on my C drive unless I want specific files on OneDrive. How do I fix this????

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-02T21:04:33.74+00:00
EMT Personal 0 Reputation points
answered 2026-02-03T08:28:47.0333333+00:00
Hornblower409 9,875 Reputation points
2 answers

Is there a way to change the highlighter color of text in Sharepoint?

I’m editing text on a SharePoint webpage and want to highlight certain lines, but the platform only offers about 15 very dark or very bright highlight colors. These colors are so bold that they make the text hard to read, which defeats the purpose of…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-02-02T22:18:26.6033333+00:00
Victoria Kwong 0 Reputation points
edited an answer 2026-02-03T08:27:35.2533333+00:00
kagiyama yutaka 3,685 Reputation points
3 answers One of the answers was accepted by the question author.

Cannot disable VNET due to an association in a subnet its delegated to AppServiceLink a reference that no longer exists

The error is: InUseSubnetCannotBeDeleted) Subnet lotuvotest-f2c08a66a8-appsubnet is in use by /subscriptions/XXXXXXXX-954f-4661-9d1e-XXXXXXXXXXXX/resourceGroups/edited PII information

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

9,928 questions
asked 2026-01-29T07:00:30.5133333+00:00
Robbert 20 Reputation points
accepted 2026-02-03T08:25:43.83+00:00
Robbert 20 Reputation points
1 answer One of the answers was accepted by the question author.

I can't log out completely from my old organization

Hi there, I have recently changed universities. I have deleted my old Microsoft office package and installed a new one through my new university account. However, I have not been able to sign into my new university account (because I could not find a way…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-01-31T12:29:46.33+00:00
ARWA ALGHAMDI 20 Reputation points
accepted 2026-02-03T08:23:18.32+00:00
ARWA ALGHAMDI 20 Reputation points
2 answers

I Want To Find My Microsoft ID Number

I last registered for an exam 10 years ago. I do not remember the phone number I used. In order to continue, I need my Microsoft ID number. How do I find it? An internet search was not helpful. thank you Moved from Sysinternals

Community Center | Not monitored
asked 2026-02-02T20:42:38.4333333+00:00
Eric 0 Reputation points
answered 2026-02-03T08:22:57.6966667+00:00
Julian Sharp 30,531 Reputation points
1 answer

Is the store a Merchant of Record when selling software (does it work as a B2B)

In the UK, a company selling software online would normally have to handle EU tax under VATMOSS, even if not VAT registered. If all sales are B2B (eg using FastSpring or other retailers as the sole outlet), then the sales are considered Business to…

Microsoft Partner Center | Other
asked 2026-02-03T07:13:34.4766667+00:00
Jeff T 0 Reputation points
answered 2026-02-03T08:22:42.7566667+00:00
Jeff T 0 Reputation points
2 answers

Lots of eventID 4999 related to ActiveSync on my Exchange Servers

Hi everyone! Recently encountered one common problem on Exchange 2019 On-Prem servers that has not been resolved. Below is the description of the error itself: Watson report about to be sent for process id: 28516, with parameters: E12, c-RTL-AMD64,…

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,175 questions
asked 2026-02-02T07:12:55.5633333+00:00
Aleksandr Aleksandr 25 Reputation points
commented 2026-02-03T08:20:48.9333333+00:00
Hin-V 15,730 Reputation points Microsoft External Staff Moderator
1 answer

unable to make payment for DP 600 exam

When I am going for payment I got following error. Please fix the issue Mod moved from : Microsoft Edge | Website issues | iOS

Community Center | Not monitored
asked 2026-02-03T04:46:34.4433333+00:00
Sudip Chakraborty 0 Reputation points
commented 2026-02-03T08:19:41.4266667+00:00
Julian Sharp 30,531 Reputation points
1 answer

I am studying for D365 Customer Service Functional Consultant. I understand that having access to a D365 sandbox helps learning better. Where can I request and how? Thank you

I am studying for D365 Customer Service Functional Consultant. I understand that having access to a D365 sandbox helps learning better. Where can I request and how? Thank you Moved from Microsoft 365 and Office | Other

Community Center | Not monitored
asked 2026-02-03T04:36:43.4933333+00:00
Arvin Ronald Del Rosario 0 Reputation points
answered 2026-02-03T08:19:19.39+00:00
Julian Sharp 30,531 Reputation points
1 answer

AADSTS5000225: This tenant has been blocked due to inactivity

I am encountering the below error. By the way, I do not recall my tenant id too. Please help to unblock so I can proceed to use Azure. Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-31T14:04:09.9733333+00:00
Hon Chun 5 Reputation points
commented 2026-02-03T08:13:41.0533333+00:00
Sridevi Machavarapu 33,385 Reputation points Microsoft External Staff Moderator
0 answers

Issue with Embedded Office (Excel) in MFC C++ Application – Macros Blocked in Office 365/2024

Hello, I am developing an MFC C++ application and want to embed an Excel file into my form using OLE Object. When I open the Excel (.xlsm) file directly in Office, macros work normally. However, when I embed the Excel file into my MFC application via…

Developer technologies | C++
Developer technologies | C++

A high-level, general-purpose programming language, created as an extension of the C programming language, that has object-oriented, generic, and functional features in addition to facilities for low-level memory manipulation.

4,069 questions
asked 2026-02-01T06:52:32.04+00:00
Nguyễn Văn Âu (GP9.AuNV) 5 Reputation points
commented 2026-02-03T08:09:45.85+00:00
RLWA32 52,571 Reputation points
2 answers

Trying to get a Blazor WASM + API Web Application Running

Hello Microsoft Azure Support, I have been trying to get my azure web application working that uses a Blazor WASM frontend, an ASP.NET backend, and a shared library between the two of them for entities and models. Whenever I try to get them running, I…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,389 questions
asked 2026-02-03T06:24:28.0333333+00:00
Andrew Sabin 40 Reputation points
answered 2026-02-03T08:08:58.98+00:00
Aditya N 2,990 Reputation points Microsoft External Staff Moderator
2 answers

Charged twice

I purchased a new computer on the27/11/2025 with Microsoft 365 which cost $179.99 Product Key [Moderator note: personal information removed] 'Then i had a automatic payment taken out today which i don't need so i require a refund of $179.99 and remove…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-02-03T03:32:41.5366667+00:00
Graeme Maslen 0 Reputation points
edited the question 2026-02-03T08:07:57.3066667+00:00
Stefan Blom 342.7K Reputation points MVP Volunteer Moderator
1 answer

Word 365 - Smaller text size in some sentences in spite of same size in all the document.

Word 365 I'm often getting smaller text size in spite of having the same size.The text gets smaller whem hitting on the spacebar or on the backspace. I would be grateful for a reply. Kind regards Daniel

Microsoft 365 and Office | Word | For home | Windows
asked 2026-02-03T05:55:37.7666667+00:00
Daniel Goldman 20 Reputation points
edited an answer 2026-02-03T08:04:49.4366667+00:00
Stefan Blom 342.7K Reputation points MVP Volunteer Moderator
3 answers

I no longer have access to my old device with the Microsoft Authenticator app.

Hi IT Support, I recently switched my device from an iPhone to an Android phone. Unfortunately, my previous iPhone is no longer functional, and I cannot access the Microsoft Authenticator app on it. As a result, I am unable to log in to my company…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-02T06:16:08.6533333+00:00
yeongjin hwang 0 Reputation points
edited an answer 2026-02-03T08:02:20.79+00:00
Tamara-Hu 16,530 Reputation points Microsoft External Staff Moderator
1 answer

Link to download legacy office pack for MacOS Ventura 13.7.8

I still have an old MacBook Pro 2017 which I cannot update beyond Ventura 13.7.8 I tried to download the Office pack but it requires MacOS 14 and above. Is there any way I can download an earlier version of the office suite that would work with my…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-03T07:16:14.53+00:00
Fabrice Abbey 0 Reputation points
answered 2026-02-03T07:58:38.8533333+00:00
Stefan Blom 342.7K Reputation points MVP Volunteer Moderator