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2 answers

Documents appearing via university OneDrive account on a PC I've logged out of months ago. Unable to remove account.

All of a sudden documents are showing up on friend's PC via OneDrive. They are ALL of the documents on my student OneDrive account. My friend looked and found my account buried in the windows settings, not the Microsoft account or onedrive settings…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-18T08:24:53.1766667+00:00
Liam C 0 Reputation points
commented 2026-09-19T08:21:09.4766667+00:00
Jayden-P 3,130 Reputation points Independent Advisor
1 answer

Recover Global Admin Microsoft account with lost MFA Access lockout

Hello, I am unable to get logged back into one of my tenants as a global administrator because my Microsoft Authenticator app was reset and I found out my tenant only had this form of verification configured on the global admin account. I do not have any…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-10T12:02:35.0066667+00:00
Eva Sobotkova 0 Reputation points
edited an answer 2026-09-19T08:18:34.25+00:00
Jayden-P 3,130 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Critical Need for Passkey Support in Microsoft Entra External ID (CIAM)

We urgently need Passkey support (both device-bound and synced passkeys) in Microsoft Entra External ID (CIAM). Our organization is currently delivering a major customer-facing project, and passwordless authentication is a key security and user…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-03-11T19:47:02.64+00:00
Elmer Figueroa 25 Reputation points
commented 2026-09-19T08:13:59.94+00:00
Alex Leach 25 Reputation points
1 answer

used repair function to resolve some office product issues and lost the product key software

i used the repair function to resolve some program not responding issues and lost the original disc and box that had the product key. i need to restore my info

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-18T20:33:34.3766667+00:00
Adam Colston 0 Reputation points
commented 2026-09-19T08:12:22.1666667+00:00
Stefan Blom 353.7K Reputation points MVP Volunteer Moderator
2 answers

i bought a dell alienware but am not able to activate office 365 alhough it is being shown in the my account but it is not activating also it shows this

what should i do

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-08T16:01:02.78+00:00
Ishan Anand 0 Reputation points
answered 2026-09-19T08:11:28.18+00:00
Ishan Anand 0 Reputation points
2 answers

How to sign in for the first time into Outlook

I created a new personal outlook account - after I created an account and assigned a password it then says the verification code is sent to the email (which I don't have access to yet), how do I either verify my account so I can get access for the first…

Outlook | Web | Outlook.com | Email
asked 2026-09-18T11:39:06.4333333+00:00
BB123 0 Reputation points
answered 2026-09-19T08:05:39.86+00:00
Hornblower409 16,075 Reputation points
0 answers

Azure Cosmos DB for Table API - How to enable Account Level Throughput on an existing empty account (without tables)?

Product Azure Cosmos DB API for Table Question We are using Azure Cosmos DB for Table API and would like to use Account Level Throughput (shared throughput across all tables) instead of dedicated throughput per table. The Azure Portal shows a dedicated…

Azure Cosmos DB
Azure Cosmos DB

An Azure NoSQL database service for app development.

2,163 questions
asked 2026-09-07T16:34:28.0666667+00:00
Filip Pohronský 0 Reputation points
commented 2026-09-19T07:55:25.39+00:00
SIVASANKAR YEDDULA 250 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft for Startups verification failed – Get Program Support option missing

My Microsoft for Startups business verification failed with the message “We couldn’t verify your startup.” I am using the new Microsoft for Startups Preview experience in Azure Portal. The documented “Your Microsoft Team → Get program support” option is…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,744 questions
asked 2026-09-19T07:52:39.39+00:00
Nikhil Maurya 0 Reputation points
answered 2026-09-19T07:54:32.8+00:00
Nikhil Maurya 0 Reputation points
1 answer

Account Deleted After Being Hacked – Lost All Digital Purchases & Games

My Microsoft account was hacked despite having Microsoft Authenticator (2FA) enabled. After contacting Microsoft Support and correctly answering all identity verification questions, Microsoft completely closed and deleted my account instead of restoring…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-19T06:49:03.18+00:00
Persius700 0 Reputation points
answered 2026-09-19T07:53:07.7833333+00:00
DYARI BARHAM 37,681 Reputation points Independent Advisor
2 answers

Microsoft Media Keyboard not working on Windows 11

Hello, I was trying to find anything related on the Internet but the fixes did not work for me. I have a Microsoft Media Keyboard X891041-008 11/2017 and it doesn't seem to work. The dongle is being read as HID keyboard Device in device manager and the…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-16T18:38:18.0966667+00:00
Krystian T 0 Reputation points
commented 2026-09-19T07:50:47.53+00:00
Clary-N 16,555 Reputation points Microsoft External Staff Moderator
1 answer

Cache for Redis: Scaling from Standard C1 to C2 — HTTP 409 Conflict / Possible Backend Issue

Problem description I am attempting to scale my Azure Cache for Redis instance from Standard C1 to C2. However, the operation fails repeatedly with an HTTP 409 Conflict, indicating the resource is busy processing a previous update or under maintenance.…

Azure Cache for Redis
Azure Cache for Redis

An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.

422 questions
asked 2026-09-17T08:10:00.2533333+00:00
Valeriu Florin Nitu 0 Reputation points
commented 2026-09-19T07:47:37.24+00:00
SIVASANKAR YEDDULA 250 Reputation points Microsoft External Staff Moderator
0 answers

Unable to complete Azure for Students verification when signing in with GitHub

Hello, I am trying to activate Azure for Students through my verified GitHub Student Developer Pack. My GitHub Student Developer Pack is already verified. However, when I select "Sign in with GitHub" on the Azure for Students verification page,…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

766 questions
asked 2026-09-19T07:33:16.7666667+00:00
Ahmed Younis 0 Reputation points
edited the question 2026-09-19T07:37:01.5366667+00:00
Daniel-Vo 6,610 Reputation points Microsoft External Staff Moderator
2 answers

Move PC game pass to another PC with the same account

Hello, i want to ask a question. Since i didn't have a fast internet in my 2nd house i need to download game from my other pc. Is it possible to transfer game installation between PC in pc game pass using external HDD ? I have the same account between…

Windows for home | Windows 11 | Gaming
asked 2025-11-12T02:08:35.63+00:00
Al Hikmah 0 Reputation points
commented 2026-09-19T07:30:19.9366667+00:00
ahmed nasr 0 Reputation points
1 answer One of the answers was accepted by the question author.

redeem gift card

Why, when I scan the verification code on my iPad, does it redirect me to the verification code entry field instead of prompting me to download Bing, even though I'm using Bing to scan the code?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,459 questions
asked 2026-09-19T07:12:12.4266667+00:00
Trí Lê 20 Reputation points
accepted 2026-09-19T07:25:29.4933333+00:00
Trí Lê 20 Reputation points
2 answers

unable to change location services telling me its managed by my organization

unable to change location services telling me its managed by my organization and I am not in an organization

Windows for home | Windows 10 | Security and privacy
asked 2026-04-12T22:44:40.8+00:00
James T 5 Reputation points
commented 2026-09-19T07:22:42.7833333+00:00
Milan Ghevariya 0 Reputation points
1 answer

Microsoft account recovery

Hi, I was unfortunately hacked and now I cant sigh in to my other account that I bought minecraft and dungeons on, and every time i try to recover it, it says I cant be proven as the owner, but idk how to prove it the email has been changed from…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-19T06:34:27.6666667+00:00
Jayden Francom 0 Reputation points
answered 2026-09-19T07:20:48.7866667+00:00
GsN5034 - IA 77,990 Reputation points Independent Advisor
2 answers

Outlook is not loading incoming emails. Also I keep getting a drop down box telling me to sign in but it wont allow me to.

I have a Microsoft 365 subscription. My Outlook email account has not been sending or receiving emails for almost a week. This email issues applies across my HPcomputer, two mobile android phones and an android tablet. I also keep getting a pop-up…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-18T07:16:05.06+00:00
Carolyn Riley 0 Reputation points
answered 2026-09-19T07:20:08.9+00:00
Hornblower409 16,075 Reputation points
2 answers

New PC, Dynamic Lock is paired to my old phone doesn't recognize New Phone

When I set up my New PC/Laptop and signed in to my Microsoft account, Dynamic Lock is paired to my old phone. During setup I deleted the old phone and connected new one via Bluetooth, Dynamic Lock doesn't recognize it for use.

Windows for home | Windows 11 | Security and privacy
asked 2026-09-17T18:13:26.37+00:00
Oscar Kelley 5 Reputation points
recommended 2026-09-19T07:11:55.3666667+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
1 answer

Weird problem with some games

Lately I've been having problems with a game, and I have no idea why. I do have mods for said game, which is Project diva Mega Mix on Steam, but I've had sessions an hour or longer with the game where it never seems to freeze. I do occasionally switch…

Windows for home | Windows 10 | Gaming
asked 2026-09-19T04:54:02.8166667+00:00
Sakku tatsainyo 0 Reputation points
answered 2026-09-19T07:10:42.3133333+00:00
Alvise Cervellati 6,700 Reputation points Independent Advisor
3 answers

Urgent MFA reset for admin account

I lost access to Microsoft Authenticator and cannot complete MFA for my Microsoft 365 administrator account. Please reset my authentication methods so I can regain access.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-19T06:56:28.8733333+00:00
Lucy Heart 0 Reputation points
answered 2026-09-19T07:05:58.6166667+00:00
Kien 1,710 Reputation points Independent Advisor