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Windows 10 freezes every time 5 minutes after startup

I am running Windows 10 on my PC. Last night when I turned on the PC, it froze approximately 5 minutes after boot up. This has never happened before. By froze, I mean the windows screen looks normal with mouse cursor visible but the keyboard and mouse…

Windows for home | Windows 10 | Performance and system failures
asked 2026-03-20T06:44:49.63+00:00
Rodo 35 Reputation points
edited a comment 2026-09-11T12:23:30.86+00:00
Mohsin Wadee 0 Reputation points
1 answer One of the answers was accepted by the question author.

Timing out connections to Azure

The last 4 hours we experience company-wide issues connecting to Azure, the status page of Microsoft tells us all is fine. Still we are timing out on connection attempts, it is becoming a serious issue. More details: a ping-test displays the issue only…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

976 questions
asked 2026-09-10T11:32:56.99+00:00
Kerkhof, S 20 Reputation points
accepted 2026-09-11T12:22:52.8066667+00:00
Kerkhof, S 20 Reputation points
3 answers

Distributing a firmware update utility: SmartScreen and Smart App Control requirements on Windows 11

We manufacture a device called Solamente-Z and plan to distribute a Windows desktop application that allows customers to update its firmware using their own PCs. The application has been used on our older company PCs. However, we have not yet verified…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-10T05:55:54.1233333+00:00
Yuhsuke TODA 0 Reputation points
commented 2026-09-11T12:21:18.9533333+00:00
Vikki-T 10,015 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Foundry: High Peak Access Error During Peak Hours

问题描述 我在使用Microsoft Foundry服务时遇到访问错误,特别是在高峰时段。具体表现为请求无法正常完成,导致服务中断或延迟。 环境 服务类型:Azure Cognitive Services Foundry(AI Foundry),SKU:Standard,支持计划:Standard 支持,区域:未说明。 我已尝试的操作 我还没有尝试任何故障排除措施。 当前状态 我希望获得关于此问题的原因分析和解决方案建议,以便恢复正常访问。

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

132 questions
asked 2026-09-10T09:19:20.9466667+00:00
唐新惠 0 Reputation points
commented 2026-09-11T12:19:44.4533333+00:00
SRILAKSHMI C 19,730 Reputation points Microsoft External Staff Moderator
1 answer

GetTokenInformation(TokenHasRestrictions=21) returns ReturnLength=1 despite DWORD documentation

Subject: GetTokenInformation(TokenHasRestrictions=21) returns ReturnLength=1 despite DWORD documentation Hello Microsoft Support, We are requesting clarification regarding the documented contract for GetTokenInformation with TOKEN_INFORMATION_CLASS =…

Windows development | Windows API - Win32
asked 2026-09-11T09:20:56.7333333+00:00
靖智 蘇 0 Reputation points
commented 2026-09-11T12:19:19.22+00:00
RLWA32 52,826 Reputation points
1 answer

Taptiles gra czy jest dostapna w aplikacji sklepu microsoft store na laptop

Dzien dobry mam pytanie odnosnie gry taptilea ze sklepu microsft store czy jest dostepna za darmo bo byla i juz jej nie widze

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-11T11:45:14.8633333+00:00
Marzena Paprocka 0 Reputation points
answered 2026-09-11T12:18:36.59+00:00
DaveM121 929.6K Reputation points Independent Advisor
2 answers

how to get outlook to sync across computer, phone and ipad

I just bought a new pc and had data transferred but outlook calendar is not syncing across devices, ie on new computer

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-06T19:51:23.4+00:00
Maureen Herwood 0 Reputation points
commented 2026-09-11T12:15:42.48+00:00
Vikki-T 10,015 Reputation points Microsoft External Staff Moderator
3 answers

Can't connect to school wifi

Today I bring my laptop to my college, my phone connected to the college Wifi automatically as I turn on the automatic connection on my phone and I got out my laptop, tried to connect to the college Wifi but it shows "Unable to connect to this…

Windows for home | Other | Internet and connectivity
asked 2026-09-11T11:37:59.04+00:00
Hong Ching Constance Chan 0 Reputation points
answered 2026-09-11T12:15:04.2266667+00:00
DaveM121 929.6K Reputation points Independent Advisor
2 answers

Microsoft bookings - overlapping staff availability on multiple services

Here's the scenario: two members of staff both provide two services in overlapping timeslots, but staff them on different days, as below: Staff / timeslot Mondays, 2-4pm Tuesdays, 2-4pm James Service A Service B Susan Service B Service…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-09-11T11:40:39.7366667+00:00
Tim 0 Reputation points
answered 2026-09-11T12:13:31.9266667+00:00
Demi Nguyen 1,665 Reputation points Independent Advisor
2 answers

one drive not connecting

signing in goes round and round open folder and the other icons at bottom view online and recycle bin all gray

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-11T11:12:07.3433333+00:00
Gordon Carey 0 Reputation points
answered 2026-09-11T12:13:19.34+00:00
Jhun Buala 5,535 Reputation points Independent Advisor
1 answer

Windows 11 - File Explorer - Problems with Naming/Renaming Folders

To the Esteemed Engineers of Microsoft, Permit me to extend my warmest congratulations on the invention of a File Explorer so temperamental, so whimsical, so utterly possessed by the spirit of mischief, that it has turned the simple act of naming a…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-09-05T17:27:21.4+00:00
edited a comment 2026-09-11T12:11:51.7466667+00:00
Lucy S 0 Reputation points
2 answers

What do I need to do to get RealTec audio to accept bluetooth speakers

Since the last Windows update on 8/30/26, i have not been able to get the Realtec to accept the connected bluetooth speaker (Shotz open ear). From the bluetooth install (connect/pairing) the software shows that the Shotz speakers are there, but when you…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-04T19:25:36.4133333+00:00
Ken BERCAW 0 Reputation points
commented 2026-09-11T12:11:39.1533333+00:00
Vikki-T 10,015 Reputation points Microsoft External Staff Moderator
2 answers

"Sign‑in error: account doesn’t exist" my xbox account hacked and I can not sign in

Hello, when my son tries to log in to his xbox account, it brings a nonrecognised account name and asks for its password thus he can not log in. We can not pass this screen in any other ways. yesterday he said he received a code from microsoft team to…

Windows for home | Windows 11 | Gaming
asked 2026-09-09T13:08:11.4533333+00:00
Sencer Öznam 0 Reputation points
commented 2026-09-11T12:11:12.1066667+00:00
Vikki-T 10,015 Reputation points Microsoft External Staff Moderator
2 answers

teams email notifications

How do I turn off the emails that I get every time someone posts on Teams

Microsoft Teams | Microsoft Teams Free | Settings | Configure notifications
asked 2026-09-11T11:18:52.4233333+00:00
Cheryl K. Mosher 0 Reputation points
answered 2026-09-11T12:08:54.11+00:00
Jhun Buala 5,535 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

MS Teams Unmutes itself

This was an Isolated incident that I am unable to replicate but during class, I'm sure my teams were muted, I also muted my mic using MSI laptop's Fn+F5 which mutes the mic for the whole laptop, but after I joined a discord call and unmuted using Fn+F5…

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
asked 2026-09-11T09:20:15.29+00:00
Anon 20 Reputation points
edited an answer 2026-09-11T12:07:39.0966667+00:00
Ruby Nguyen 1,565 Reputation points Independent Advisor
2 answers

Copilot images missing

My copilot library images all of a sudden are missing. Hundreds of hours of work lost. How can I retrieve them?

Microsoft Copilot | Windows Copilot | App
asked 2026-07-07T12:00:49.7566667+00:00
Arlington Remodeling Group 0 Reputation points
commented 2026-09-11T12:06:48.2933333+00:00
Vikki-T 10,015 Reputation points Microsoft External Staff Moderator
1 answer

How can I access my Subscription tab in my account?

When I click on 'subscriptions' this is the prompt I get: Something went wrong on our end. Give it a few minutes, then try again. TraceID: [moderator's note: PII removed]. Clicking on Refresh hasn't worked and this has been this way since Sept 7th. …

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T06:41:16.9933333+00:00
CharM 0 Reputation points
edited the question 2026-09-11T12:06:11.96+00:00
Duane Hookom 26,935 Reputation points Volunteer Moderator
3 answers

Best Practices for Moving Azure Function App Environment Variables to Key Vault

Context We have an existing Azure Function App running on Python 3.11.4. Our goal is to move sensitive data (like API keys and connection strings) out of the local app settings and into an Azure Key Vault. Currently, our environment variables include a…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,531 questions
asked 2026-09-04T07:27:27.25+00:00
Vishal Bhalabar 0 Reputation points
edited an answer 2026-09-11T12:04:33.94+00:00
Tejaswini Billakurthi 270 Reputation points Microsoft External Staff Moderator
2 answers

COPILOT UPGRADE HAS DISAPPEARED ALL OF MY CHATS

Copilot upgraded or whatever today and EVERY LAST ONE OF MY CHATS (THERE ARE HUNDREDS) are missing. I can see them on my phone, but not on my desktop where I work with them. The notice said that the update would take a few minutes -- it's been hours, and…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-08T20:28:09.77+00:00
Alice Phillips 5 Reputation points
commented 2026-09-11T12:03:29.1666667+00:00
Vikki-T 10,015 Reputation points Microsoft External Staff Moderator
2 answers

I want to fix BitLocker recovery issues after a BIOS update !!

Hi team May I know if anyone here has experienced BitLocker dropping into recovery mode after a BIOS or firmware update, especially when PCR 7 measurements change? I’m trying to figure out how to properly suspend BitLocker, update the PCR 7 baseline, and…

Windows for business | Windows 365 Business
asked 2026-09-11T11:09:09.58+00:00
Siti Hidayat 0 Reputation points
answered 2026-09-11T11:59:11.01+00:00
Domic Vo 32,305 Reputation points Independent Advisor