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I want to sign out of Edge, and it would appear it doesn't want me to do that. I looked for instructions how to sign out, and I'm told to click on the icon in the upper right. There IS NO SUCH ICON. What do I do?

I genuinely believe they are intentionally making it difficult to sign out. I've encountered the same problem trying to sign out of Bing. Where there used to be my personal icon at the top, it's gone. But everything is there for anyone to see: All my…

Microsoft Edge | Other | Windows 11
asked 2026-01-26T16:32:22.6833333+00:00
Nelson, Bart 0 Reputation points
answered 2026-01-26T23:30:04.3733333+00:00
Drew - 805 Reputation points
2 answers One of the answers was accepted by the question author.

Unable to "unsave" Microsoft Teams 1:1 chat message

Howdy, I was looking to get some advice on an odd issue that we are running into where a user is unable to "unsave" a saved 1:1 chat message. The user is able to save/unsave any other chat messages, there is just a single problematic message…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-01-26T18:02:22.0266667+00:00
Chris LeMay 190 Reputation points
edited a comment 2026-01-26T23:28:45.7366667+00:00
Hendrix-C 19,955 Reputation points Microsoft External Staff Moderator
2 answers

Would I get A Completion certificate after Completing the course like for Ex:(JAVA FOR BEGINEERS)

can I get a completion certificate after completing the java for begineers course in this from Azure

Community Center | Not monitored
asked 2026-01-26T15:03:34.49+00:00
Yashwanth.k 0 Reputation points
answered 2026-01-26T23:27:55.6166667+00:00
Julian Sharp 37,496 Reputation points
3 answers

Has anybody else not received the $40 Office 365 Classic Reversion Refund in Australia?

Microsoft Support Live Chat have advised they have refunded me but they haven't. They said it went onto the Card from which I paid for the Software, but this card was replaced last year with another and whilst I entered new details into my account, no…

Microsoft 365 and Office | Other
asked 2026-01-16T07:09:59.6533333+00:00
Vicki Camilleri 5 Reputation points
commented 2026-01-26T23:26:32.71+00:00
Robyn Tchappat 0 Reputation points
2 answers

Help with finding AZ fundamentals certification

Hi MSFT Team, As you can see I'm emailing from my [mod: PII redacted]@redapt.com email. I passed some applied skills today and noticed my AZ-900 certification wasn't there. I'm trying to track down the official certification but all I have is a…

Community Center | Not monitored
asked 2026-01-26T22:35:10.4633333+00:00
Harrison Kurtz 0 Reputation points
answered 2026-01-26T23:26:01.6533333+00:00
Julian Sharp 37,496 Reputation points
2 answers

How to turn on Camera

I went in to my camera in Settings and Disabled it..... now I can't turn it back on. I have a Samsung Galaxy Book 5 Pro 360.... Samsung told me to turn on the camera with my function keys. It says it's on.... but it's not....?????

Windows for home | Windows 11 | Devices and drivers
asked 2026-01-26T22:49:59.04+00:00
Diane Murenbeeld 0 Reputation points
answered 2026-01-26T23:25:36.8133333+00:00
EmilyS726 252.6K Reputation points Independent Advisor
1 answer

How to fix "IDW10502: An MsalUiRequiredException was thrown due to a challenge for the user." exception while authenticating MS login accesstoken sent from angular to .net core API?

We are encountering an authentication issue while validating a Microsoft login access token that is generated on the Angular client and sent to a .NET Core API. During token validation, the API throws the following exception: IDW10502: An…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-26T14:36:06.48+00:00
HSE SDEI 0 Reputation points
edited the question 2026-01-26T23:23:57.4133333+00:00
Austin-H 8,360 Reputation points Microsoft External Staff Moderator
3 answers

PTU Spillover not happening for responses api

We have PTU deployment for OpenAI 4.1 model and using responses api and spillover is not working and frequently we are hitting rate limit exception. We don't have possibility to move to chat completions api right now. So when is this planned to be…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,599 questions
asked 2025-11-20T10:02:42.4866667+00:00
Shrivastav, Rishabh 0 Reputation points
answered 2026-01-26T23:22:24.4766667+00:00
Menatallah 1 Reputation point Microsoft Employee
1 answer

Outlook iOS Calendar – Is There a Way to Adjust Event Spacing Without Changing System Font Size?

I am using Outlook on an iPhone, and I have a question regarding the calendar view layout. In the Outlook iOS app, the spacing between calendar events is quite wide, which makes it difficult to view many events at once. I’ve noticed that reducing the…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-01-26T05:48:59.6966667+00:00
DQLKSX1 0 Reputation points
commented 2026-01-26T23:20:44.14+00:00
Jeanie H 11,930 Reputation points Microsoft External Staff Moderator
2 answers

Edge keeps crashing, no posted solutions have fixed it

After recent update Edge keeps crashing immediately after startup. I’ve tried repairing it through settings>apps>modify and that will download the file but says that the file couldn’t be verified. I’ve tried deleting Sync DB files. Didn’t…

Microsoft Edge | Browser crashes or stops working | Windows 10
asked 2026-01-26T22:35:31.96+00:00
Christian Struebing 0 Reputation points
answered 2026-01-26T23:16:53.5533333+00:00
John DeV 167.4K Reputation points Independent Advisor
1 answer

Multiple Joysticks connected do not work as expected.

I am developing a HID button box (using HID joystick descriptor, without any axis, only buttons) where there are 16 available buttons to press. I want to ensure multiple boxes are supported and show up separately in games. The problem is that currently…

Windows for home | Other | Devices and drivers
asked 2026-01-25T21:49:39.5733333+00:00
ElectronRush 0 Reputation points
edited an answer 2026-01-26T23:15:21.65+00:00
Ian-Ng 14,200 Reputation points Microsoft External Staff Moderator
2 answers

Need to restrict a conference room booking permission to an active directory group.

Need to restrict a conference room booking permission to an active directory group. I also need it to auto-accept all meeting requests from that group and no one outside that group should be able to schedule any meetings. I've tried the following…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,328 questions
asked 2026-01-20T20:50:25.4766667+00:00
Steve Elmore 0 Reputation points
commented 2026-01-26T23:15:10.28+00:00
Vergil-V 16,970 Reputation points Microsoft External Staff Moderator
2 answers

How do I get rid of parental lock?

how do I get rid of parental control on my devise I am an adult.

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

266 questions
asked 2026-01-26T22:34:10.4+00:00
Campbell, Braydon 0 Reputation points
answered 2026-01-26T23:14:07.36+00:00
Stara B 1,530 Reputation points Independent Advisor
0 answers

Unable to Access Azure Portal Due to Missing Authenticator App

Hello, I'm having trouble logging into my Azure account. It's my personal account (not school or work) and the problem is that I accidentally deleted the key from my authenticator app. During the login process, there is no other verification option than…

Microsoft Security | Microsoft Authenticator
asked 2026-01-26T23:13:51.2633333+00:00
preiman 5 Reputation points
3 answers

Created free Microsoft 365 Business Standard account, but can't sign in to cancel the subscription

A month ago I set up a free account with Microsoft 365 Business Standard. I have not been able to access this account -- ever. It refuses to recognize the only email that I associated with the account. Without access I can't talk to customer service…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-01-26T16:06:52.3133333+00:00
Cara Morgan 0 Reputation points
answered 2026-01-26T23:13:08.44+00:00
Kristen-L 15,570 Reputation points Microsoft External Staff Moderator
2 answers

Can't find icons for word and excel on windows 11

With Windows 10 I had icons on my taskbar for Word and Excel, enabling me to easily create new documents. On Windows 11 I can't find the icons anywhere. Where are they hidden, please?

Windows for home | Windows 11 | Accessibility
asked 2026-01-26T22:27:11.21+00:00
Trevor Blythe 0 Reputation points
answered 2026-01-26T23:13:06.69+00:00
Paulo GM 69,820 Reputation points Independent Advisor
1 answer

While importing to calendar, recieving error message and try again

I am trying to import events from another 365 account in the ics format. I immediately get an error and try again later on the web. On the app, I get "success, but when I close the import screen, the events disappear

Microsoft 365 and Office | Other
asked 2026-01-26T23:11:44.79+00:00
Elizabeth Doolan 0 Reputation points
answered 2026-01-26T23:11:57.2733333+00:00

AI answer

2 answers

How to undo 'remove display from desktop'

I have connected two external monitors to my laptop and extended the displays. I have configured each display properly and made one of the external displays my main display. I have then gone to choose what happens when closing the lid to 'do nothing' and…

Windows for home | Other | Devices and drivers
asked 2026-01-26T11:47:21.52+00:00
Steve Hi11 0 Reputation points
answered 2026-01-26T23:10:53.2633333+00:00
Stara B 1,530 Reputation points Independent Advisor
1 answer

How to fix ""No Network Connection. Please check your network settings and try again. [2604]"

Suddenly I am getting "No Network Connection. Please check your network settings and try again. [2604]". This is despite being very much online and able to work in every other way, accessing email in Outlook and the web using Edge. And an error…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-01-26T20:37:55.3666667+00:00
Jenni Thynne 20 Reputation points
edited the question 2026-01-26T23:10:09.3266667+00:00
George Hepworth 22,870 Reputation points Volunteer Moderator
4 answers

BSOD 0xef CRITICAL-PROCESS-DIED after new update

I was on my pc (Jan 17th) when suddenly my pc turned off. When I turned it back on I was greeted with the BSOD and an error saying Critical process died. I’m not sure what happened, since it was working just fine before it randomly decided to turn off!…

Windows for home | Windows 11 | Windows update
asked 2026-01-22T16:42:50.71+00:00
Vegas S 0 Reputation points
answered 2026-01-26T23:07:06.79+00:00
Soran 0 Reputation points