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How do i upgrade my microsoft 11 home to pro. When I enter payment details it does not accept

When I go to pay it says my card isn't valid it doesn't work. I have double checked to make sure this is not the case however it still doesn't work.

Windows for home | Windows 11 | Windows update
asked 2025-12-15T20:36:03.0133333+00:00
answered 2025-12-15T21:32:18.08+00:00
Jeronimo Fuerte 42,030 Reputation points Independent Advisor
1 answer

I cannot print pdfs from my canon tr4700.

When I print, I always find a copy 1. Many times it will not allow me to select the primary TR4700 series as a default. The print dialog box says the doc is spooling. CMD prompt to services box, then to "print spooling" and stop. CMD Prompt to…

Microsoft Edge | Install and update | Windows 11
asked 2025-11-25T19:53:05.89+00:00
Johnny L. Palmer III 0 Reputation points
commented 2025-12-15T21:32:17.99+00:00
Jeanne Bordeau 0 Reputation points
2 answers

I cannot pay for my subscription. Payment methods, existing and new, are not being accepted.

I cannot pay for my monthly subscription for Office 365. My card has expired and since I have updated it, it is not accepting the payment from this card. I have tried other cards but nothing is working now.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-14T14:33:24.17+00:00
Vimul Ramprogus 0 Reputation points
commented 2025-12-15T21:30:24.6266667+00:00
Alex_T 6,385 Reputation points Microsoft External Staff Moderator
2 answers

How can I turn off my authenticator

I have two Microsoft accounts. PII ******@gmail.com and PII ******@gmail.com. I need to remove the authenticator from both of my accounts, please. I cannot sign in to programs because the authenticator wants me to verify a code from itself. This is super…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-12-15T20:49:22.54+00:00
Michael Heffron 5 Reputation points
answered 2025-12-15T21:30:19.2366667+00:00
Anonymous
1 answer

It gives an error when I try to sync my Google account with Bing, why?

We are having problems with our bing account not syncing with our google account. We have re-imported the account and checked that all data matches. Still, the message "The resource is not available" appears, so the sync fails. We would like…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,486 questions
asked 2025-12-05T10:14:18.9666667+00:00
Line og Morten Thy 5 Reputation points
commented 2025-12-15T21:30:18.24+00:00
Jessica Johnson 0 Reputation points
1 answer

Unable to locate in OneDrive where my list of contacts? Outlook was unable to transfer my list of contacts

I just bought a new pc and I have Microsoft 365. When I install the Outlook application, I was shocked to see my contacts list was not transferred or synced automatically. So here is my question : WHERE IS MY CONTACTS LIST IN ONEDRIVE? When the contacts…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2025-12-13T13:00:35.9533333+00:00
MICAR Lafontaine 0 Reputation points
commented 2025-12-15T21:29:57.9466667+00:00
Alex_T 6,385 Reputation points Microsoft External Staff Moderator
1 answer

Hotmail account recovery issue - totally frustrated

I have a Hotmail account for many years. I have forgotten my password. Tried to recover it and a code was sent to my registered mobile phone no. However, that number is now defunct as it was an Australian phone number and I am now back in Ireland. I have…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-12-15T20:49:41.1666667+00:00
Conor Maguire 0 Reputation points
answered 2025-12-15T21:23:45.8466667+00:00
Arlene D 36,095 Reputation points Independent Advisor
1 answer

ODBC Calls are crashing Excel

ODBC call are crashing Excel. This is effecting 2 workstation the same, yet an old Win10 machine has no problem with the ODBC requires.

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,067 questions
asked 2025-12-15T21:22:24.7866667+00:00
Dave Steiner 0 Reputation points
answered 2025-12-15T21:22:36.65+00:00

AI answer

2 answers

how to recover lost messages

Lost all my folders and mail sent documents, can I please talk to a human on the phone

Microsoft Edge | Other | Windows 10
asked 2025-12-15T20:17:22.98+00:00
Richard Gardner 0 Reputation points
answered 2025-12-15T21:21:03.5633333+00:00
Jeronimo Fuerte 42,030 Reputation points Independent Advisor
1 answer

Authentificator

Hello Microsoft Support Team, I am experiencing difficulties using the Microsoft Authenticator mobile app to sign in to my Outlook account. The authentication process does not work properly, and I am unable to complete the sign-in on my mobile device. I…

Microsoft Security | Microsoft Authenticator
asked 2025-12-15T20:38:26.2666667+00:00
Romaric Bassocknyam III 0 Reputation points
edited the question 2025-12-15T21:19:57.9666667+00:00
Gérard Oomens 126K Reputation points Volunteer Moderator
1 answer

How to Suppress Extra Folders in File Explorer display

When I open File Explorer, my external drives (E & F) are duplicated on the display. And their even shown in reverse order. Here's an image: Is there a way to suppress the duplicates? If I contract 'This PC' then I lose the 'C' drive. Thank you

Windows for home | Windows 11 | Apps
asked 2025-12-15T20:24:23.8766667+00:00
Norman Martens 60 Reputation points
answered 2025-12-15T21:17:14.6933333+00:00
Rodrigo Queiroz 78,125 Reputation points Independent Advisor
1 answer

Keep getting message that Microsoft account has issue to fix

Message says having trouble with my Microsoft account and need to fix it but what to fix?

Windows for home | Windows 10 | Microsoft Store
asked 2025-12-15T20:33:15.8733333+00:00
James Wesley Ingram 0 Reputation points
answered 2025-12-15T21:15:39.7166667+00:00
Arlene D 36,095 Reputation points Independent Advisor
2 answers

How do I get MFC into Visual Studios?

I just downloaded C++ visual studios and want to use the windows file open dialog box. I understand it can be access by way of the MS Foundation Claas library, but I cannot figure out a way to get it onto my pc. So, how do I get MFC into Visual…

Developer technologies | C++
Developer technologies | C++

A high-level, general-purpose programming language, created as an extension of the C programming language, that has object-oriented, generic, and functional features in addition to facilities for low-level memory manipulation.

4,089 questions
asked 2025-12-11T21:12:33.12+00:00
Phil Lyle 0 Reputation points
commented 2025-12-15T21:14:23.2933333+00:00
RLWA32 52,676 Reputation points
2 answers

Need help showing Output window

Windows 11, Visual Studio 2022, Version 17.13.3 First, I seem to be in the wrong place.  None of the options for Select Tag, Select a child tag, and Select a child item tag, are appropriate for Visual Studio.  But I know not where else to post.  I posted…

Developer technologies | Visual Studio | Debugging
asked 2025-12-15T02:23:37.67+00:00
Bryan Kelly 636 Reputation points
answered 2025-12-15T21:10:28.71+00:00
RLWA32 52,676 Reputation points
3 answers One of the answers was accepted by the question author.

how to login to new business laptop when password is forgotten

I set up a new laptop for my business and must have mistyped my password. I cannot login and there is no option for me to change my password and cannot get into the device

Windows for business | Windows 365 Business
asked 2025-12-14T22:11:08.56+00:00
Nancy Canestrari 20 Reputation points
accepted 2025-12-15T21:10:16.7833333+00:00
Nancy Canestrari 20 Reputation points
2 answers

Help signing in the Microsoft Word

When I click on Word I get a microsoft screen stating "sign in to get started with Word". I put in the key code and I get lost. I did call Geek Squad and they told me if I try again I will get "locked out". HELP!!

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-15T20:33:45.34+00:00
Marcella Clement 0 Reputation points
answered 2025-12-15T21:09:16.14+00:00
EmilyS726 247.2K Reputation points Independent Advisor
2 answers

Not able to access the Azure Devops . Error 401

Not able to access the Azure Devops . Error 401 .....................

Azure DevOps
asked 2025-11-26T07:42:51.3933333+00:00
Apil Faterpenkar 0 Reputation points
edited an answer 2025-12-15T21:03:38.14+00:00
Pravallika KV 18,260 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft account sign-in verification code is not received

I formatted my computer and now I am trying to sign in to my Microsoft account on Windows. When I try to sign in, Microsoft asks me to enter a verification code sent to my Gmail address. However, the verification code is not being delivered. I have…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-12-15T20:25:36.33+00:00
Ediz Ayan 15 Reputation points
answered 2025-12-15T21:01:13.89+00:00
Igor Leyko 111.3K Reputation points Independent Advisor
2 answers

KB5066131- Download error - 0x80246019 - how do I fix

2025-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 for x64 (KB5066131) Download error - 0x80246019 - how do I fix

Windows for home | Windows 11 | Windows update
asked 2025-12-15T20:19:35.77+00:00
Dave REEVES 0 Reputation points
answered 2025-12-15T20:59:18.7133333+00:00
John DeV 166.7K Reputation points Independent Advisor
2 answers

Outlook.com Blocked Domains feature not working

On Outlook.com I have setup a rule to delete messages from a specific domain but it doesn't work and just ends up in my junk folder. The rule I've setup is: If Senders address contains shcms.org Delete. In the Junk email Settings, under…

Outlook | Web | Outlook.com | Email
asked 2025-12-12T20:49:53.5933333+00:00
Royden Carneiro 5 Reputation points
commented 2025-12-15T20:57:12.7266667+00:00
Royden Carneiro 5 Reputation points