Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,304 questions
2 answers
I got a new phone and upon trying to log into my school account, it asks me to go to the Authenticator app, when there it wants me to verify my log in on the app. That I can’t log into because I have to log into my school accojnt
I am trying to log into and check my school email to get information about it the upcoming semester. In order to log in, it sends me to the app to authenticate with a 2 digit code. But I just got a new phone and when I get into the app it wants me to…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2025-12-16T04:01:20.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 36%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Graham Skillin
0
Reputation points
commented 2025-12-17T14:02:58.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Phoebe-N
10,685
Reputation points Microsoft External Staff
Moderator
2 answers
How to Fix this camera issue w
HOW TO FIX THIS ISSUE WITH CAMERA 0xA00F4240 <Unknown> (0x80004003) Message: “Something went wrong” Moved from: Windows Insider program | Apps on Insider preview
Windows for home | Other | Devices and drivers
6,660 questions
asked 2025-12-17T08:40:33.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 33%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
ritik jarariya
0
Reputation points
answered 2025-12-17T14:00:49.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
17,545
Reputation points
Independent Advisor
2 answers
Games instalation problem
Hey, my name is Alamin i'm here to tell you about some issues i have on installing games on my windows 10 laptop, Every time i launch the intallation it make me go to microsoft store, and when i'm in microsoft store it want me to download xbox, whell…
Windows for home | Windows 10 | Gaming
10,387 questions
asked 2025-12-13T18:08:43.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 26%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Alamin Aminu
0
Reputation points
commented 2025-12-17T14:00:38.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
17,645
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Why is Windows 11 File Explorer so unpredicable?
I have been using W11 File Explorer for a few month now and it seem to have a mind of it's own. While transferring files into a specific folder, the next thing you know it has changed to a completely different unrelated folder on it's own. Example: I…
Windows for home | Windows 11 | Files, folders, and storage
11,519 questions
2 answers
My Original gmail is hijacked, help?
Ok, So heres the story: "I was in my settings, and i realized my gmail had been swapped, right. so i log in using the same password, it worked. they have my location, my card, my payment, worst thing is, they got my exact home location with…
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,493 questions
asked 2025-12-15T18:55:29.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 57.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
michael Stevenson
0
Reputation points
answered 2025-12-17T13:59:45.9633333+00:00
JANSHER LIWAG
8,940
Reputation points
Independent Advisor
2 answers
A img file is corrupted on my pc and i cant fix it
I have used these commands sfc /scannow dism /online /cleanup-image /restorehealth to let me learn that this file …
Windows for home | Windows 11 | Performance and system failures
31,972 questions
asked 2025-12-13T13:04:29.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 7.000000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
THE CREATURE FEATURE
0
Reputation points
commented 2025-12-17T13:59:33.1166667+00:00
Carl-L
17,645
Reputation points Microsoft External Staff
Moderator
2 answers
how to fix distributedcom 10010 eror The server Windows.Gaming.GameBar.PresenceServer.Internal.PresenceWriter did not register with DCOM within the required timeout.
For the last two days I’ve started getting frequent crashes in FiveM of the exit trap type, which are most often associated with overlay applications. I decided to check Event Viewer to see what’s happening at the exact moment of the crash, and I noticed…
Windows for home | Other | Performance and system failures
2,795 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 8%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV1%3C/text%3E%3C/svg%3E)
2 answers
my audio does not work.It has been like this since yesterday
my audio does not work.It has been like this since yesterday. Moved from: Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Windows for home | Other | Devices and drivers
6,660 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 60%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Mouse pointer always stuck top left corner of screen (Surface Book 2)
I have only noticed this issue in the last few months and research has shown this is occurring for other users also, so I'm making my own post. The mouse cursor always stays pinned at the top left, with an external mouse plugged in. Moving the external…
Windows for home | Windows 11 | Devices and drivers
23,690 questions
asked 2025-12-05T03:29:27.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 22%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Adam STONE
0
Reputation points
commented 2025-12-17T13:56:32.9433333+00:00
Carl-L
17,645
Reputation points Microsoft External Staff
Moderator
1 answer
Where can I submit a Microsoft Success Story in Education?
Hello, I would like to share my school project as a Microsoft Success Story. However, I couldn’t find any dedicated section or form on Microsoft Educator Center or other official pages to submit a Success Story. Could you please guide me to the correct…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
56,469 questions
asked 2025-12-17T12:54:24.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 72%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Merve Emiroğlu
0
Reputation points
edited the question 2025-12-17T13:56:24.3133333+00:00
Gérard Oomens
127.3K
Reputation points
Volunteer Moderator
1 answer
How to fix CORS errors in Microsoft Edge.
All the replies from comments I have posted are returning written in computer script and if I right click and inspect they always come up as CORS errors. I have contacted Microsoft and spent four hours on the phone with them trying to resolve the issue…
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-02-23T18:43:16.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 48%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Ben Sawyer
0
Reputation points
commented 2025-12-17T13:54:15.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Peter Hull
20
Reputation points
1 answer
I am Richárd from Interton Group, and an unknown account enabled Microsoft Family Safety on a built-in PC; our account is ******@outlook.com , the organizer seems to be ******@outlook.com , and we need help disabling it.
Dear Support Team, My name is Richárd, and I am writing on behalf of Interton Group. We specialize in the installation of audiovisual systems. On one of the systems we installed, a built-in PC has Microsoft Family Safety enabled. Unfortunately, this…
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
186 questions
asked 2025-12-17T12:57:16.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 40%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Techical PC
0
Reputation points
answered 2025-12-17T13:52:27.75+00:00
Restee Miranda
14,075
Reputation points
Independent Advisor
1 answer
Account hacked, Currently suspended (Not yet deleted)
Hi There I need help in escalating to the right people Issue: My account was hacked Hacker changed email linked to account and enabled 2fa on their end I believe my previous escalation was incorrectly routed. My issue is not an enforcement or…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,464 questions
asked 2025-12-04T21:21:31.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 18%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZJ%3C/text%3E%3C/svg%3E)
Zee Jordan
0
Reputation points
commented 2025-12-17T13:50:09.45+00:00
Zee Jordan
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Teams and Class Notebook - unable to view notebook to remove students
I am trying to remove students from my class notebook that was set up in Teams. I have tried via the Teams app, via Teams online, via the Onenote app and via Onenote online. Nothing works. When I choose 'Add or Remove Students' from the toolbar, it…
Microsoft Teams | Microsoft Teams for education | Class Notebook | Connect Class Notebook
Microsoft Teams | Microsoft Teams for education | Class Notebook | Connect Class Notebook
Linking OneNote Class Notebooks to Teams for collaborative note-taking and organization
12 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 69%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
2 answers
HP OfficeJet Printer & Scanner was working for years and is not working anymore
I and other in my household are having trouble scanning and printing. We have had the same HP Printer for years and it was working last week. The printer kept showing offline so I did the usual switch on and off and reinstalled it. The printer worked…
Windows for home | Windows 11 | Devices and drivers
23,690 questions
asked 2025-12-15T16:49:47.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 64%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nilema Bhakta-Jones
0
Reputation points
answered 2025-12-17T13:48:14.3733333+00:00
Restee Miranda
14,075
Reputation points
Independent Advisor
1 answer
Ctrl Key Problem: Left Ctrl Key Malfunctioning After Update
Left Ctrl key issue! Whenever I press it, my system starts malfunctioning/freezing. But here's the weird part: pressing the RIGHT Ctrl key seems to STOP the issue, while pressing the LEFT Ctrl key makes it CONTINUE. Right Ctrl key works fine for…
Windows for home | Windows 11 | Windows update
15,193 questions
asked 2025-09-08T11:30:35.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 82%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
wisdom mpamugo
5
Reputation points
commented 2025-12-17T13:47:54.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 42%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Leigh Jones
0
Reputation points
2 answers
I'm having trouble with windows update ( 25h2 ver)
The problem happen when i saw this noti pop up so much (image 2) and i tried to end task in task manager ( image 3). I only found this problem when i pressed the window hotkeys as the start menu didnt pop up, even now it doesnt pop up. Ty!
Windows for home | Windows 11 | Windows update
15,193 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 5%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
3 answers
My Hello pin is no longer working after an update. I'm visually impaired and not computer savvy, so basic instructions would be helpful.
My Hello pin is no longer working after a recent update. I'm visually impaired and not computer savvy, so basic step by step instructions would be helpful to get my pin - or new pin - working again. Thank you in advance! Moved from: Microsoft 365 and…
Windows for home | Windows 11 | Accounts, profiles, and login
9,610 questions
asked 2025-12-16T06:44:37.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 60%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Monique Hopkins
0
Reputation points
commented 2025-12-17T13:45:05.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
7,310
Reputation points Microsoft External Staff
Moderator
2 answers
customer service loaded Any viewer on my PC
I had an error issue on 12/8/2025 and would like to know if a ticket was created with customer service on that date. customer service representative: [moderator's note: PII removed]
Windows for home | Windows 11 | Performance and system failures
31,972 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 97%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
2 answers
unable to delete McAfee vault folder which is empty
I have an HP latop with windows 10. I did have McAfee antivirus but removed it using the McAfee removal tool but system is still showing a McAfee vault folder folder listed in under drive C documents. It is empty but I can't delete it and get the…
Windows for home | Windows 10 | Files, folders, and storage
23,542 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 3%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)