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i cant joim my mice to bluetooth

в мене все було добре але я вирішив скинути ноутбук до заводьських налаштувань і після скидування в мене перестала підключатися мишка по блютузу до ноутбука

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-10T12:25:54.1766667+00:00
влад яцків 0 Reputation points
commented 2026-09-11T22:04:17.6466667+00:00
Haytham-C 5,290 Reputation points Microsoft External Staff Moderator
2 answers

I paid for a subscription that I would like to cancel

I paid for a subscription that I already have. I think it went under my partner's email. I just purchased it 10 minutes ago. I would like a refund, please.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T21:29:45.8966667+00:00
Luciano DiSerafino 0 Reputation points
answered 2026-09-11T22:03:36.44+00:00
EmilyS726 266.1K Reputation points Independent Advisor
2 answers

MY LAPTOP TOUCH PAD ISN'T WORKING

Dear Microsoft Support, I’m contacting you because the touchpad on my device is not working properly. I have tried checking the device settings and restarting the computer, but the issue is still present. I would appreciate your assistance in identifying…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T21:20:47.6566667+00:00
Gloria Bamitale 0 Reputation points
answered 2026-09-11T22:02:04.71+00:00
Lester Bernard Reyes 84,725 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

original windows 10pro

Could you please provide a link to the original clean Windows 10 Pro ISO image. So that I can install it on my laptop.

Windows for home | Windows 10 | Windows update
asked 2026-09-11T20:47:59.5933333+00:00
Severov Sever 40 Reputation points
accepted 2026-09-11T21:59:30.6266667+00:00
Severov Sever 40 Reputation points
2 answers

Cannot complete Certificate Profile under Artifact Signing Accounts

We have completed the Identity validation and can see the status as Complete. While creating the Certificate Profile, and we select Public Trust, the "Verified CN and O" returns an error "Please complete the Identity Validation". But…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,262 questions
asked 2026-09-11T11:58:54.46+00:00
Atul Jain 0 Reputation points
commented 2026-09-11T21:49:08.17+00:00
Meha-MSFT 2,375 Reputation points Microsoft Employee Moderator
1 answer

Unauthorized charges on account

y primary Hotmail account [go****@Hotmail.com] was compromised through a phishing scam. The attacker removed my original security info and changed the primary alias to a '@mcfa.online' address. They also enabled 2FA, locking me out. This is my personal…

Outlook | Web | Outlook.com | Email
asked 2026-09-11T19:26:21.1166667+00:00
Theodore Eleftheriadis 20 Reputation points
answered 2026-09-11T21:47:46.0166667+00:00
Zahid Barrera Ramirez 185 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Gift card related issue in india

Dear Microsoft Rewards Support Team, I am writing to raise a concern regarding the availability of gift cards in Microsoft Rewards, specifically the Croma gift card in India. It has been over a month, and the Croma gift card continues to show as “out of…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,323 questions
asked 2026-03-27T09:26:41.59+00:00
Uttkarsh Singh 25 Reputation points
commented 2026-09-11T21:47:43.55+00:00
prasenjit karmalakar 0 Reputation points
2 answers

horizontal scroll bar issue

when i minimize a word doc, the bottom horizontal scroll bar disappears. the option to keep the scroll bar is already checked in advanced options. what more can I do to keep the scroll bar visible?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-11T21:07:33.9566667+00:00
Toon, Roxanne@CDPH 0 Reputation points
answered 2026-09-11T21:45:51.5733333+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Microsoft 365 Business Standard billing

Please evaluate the following billing: Below you will find information extracted form e-mails sent to [Moderator note: Personally Identifiable Information removed]@drperryjones.com. I can provided those emails if necessary. Microsoft 365 Business…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T20:23:56.36+00:00
Dr. Perry Jones 5 Reputation points
edited the question 2026-09-11T21:42:08.22+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
2 answers

Outlook not syncing on Mac desktop app or Android app

I have tried uninstalling and reinstalling both Mac desktop and my Android Outlook apps. Both are not syncing. Outlook web works fine, so I still have my emails, but there seems to be an issue with the native apps. I can also receive emails through the…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-10T19:44:17.4966667+00:00
Jacob Butko 0 Reputation points
commented 2026-09-11T21:38:38.2133333+00:00
Jay1 Tran 615 Reputation points Independent Advisor
0 answers

Manager account closed after AIV failure - two contradictory support determinations on the same day, decision date withheld

I am requesting a human review of a manager account closure. Two Microsoft Advertising support representatives gave me directly contradictory determinations about the same account on the same day, and support has declined to provide the decision date…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-09-03T18:40:20.81+00:00
James 0 Reputation points
commented 2026-09-11T21:37:24.8833333+00:00
James 0 Reputation points
1 answer

Microsoft store says discord installed but isn't

Have been trying to install discord through the microsoft store for awhile now and have tried resetting the cache, reinstalling microsoft store and many other things and no matter what I do I have had no luck being able to install it or even find where…

Windows for home | Windows 10 | Microsoft Store
asked 2026-07-11T16:45:14.7566667+00:00
Collin 0 Reputation points
commented 2026-09-11T21:36:43.79+00:00
Julio 0 Reputation points
3 answers

How do I switch my M365 personal subscription to a family subscription?

How do I switch from my current M365 personal subscription to a family subscription?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T17:30:53.0333333+00:00
Jingyou Chen 0 Reputation points
answered 2026-09-11T21:34:35.25+00:00
Bence Weiszmann 1,640 Reputation points
2 answers

I renamed a folder in my Outlook and I do not see it, how can I look for it?

I renamed a folder in my Outlook and I do not see it, how can I look for it?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T20:12:05.2633333+00:00
Aoki, Lori Lynn L 0 Reputation points
commented 2026-09-11T21:34:05.36+00:00
Ivory 1,160 Reputation points Independent Advisor
1 answer

I'm having problems adding guest to my new Group in outlook

I'm having problems adding guest to my new Group in outlook i can only add 9 guest and need to add more

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-09T21:26:54.9566667+00:00
John Little 0 Reputation points
commented 2026-09-11T21:32:35.0866667+00:00
Kai-L 19,140 Reputation points Microsoft External Staff Moderator
2 answers

Help! I need to speak to a LIVE person. I've lost access to my Microsoft 365 Excel files despite having a paid subscription

I am confused about what is going with my account. I'm sometimes able to log in and sometimes it tells me that my email doesn't have an account and won't log me in. Which is weird. When I do log in, it indicates I don't have a paid subscription and I no…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-11T20:27:19.19+00:00
RachelSmith-3175 0 Reputation points
answered 2026-09-11T21:27:16.0633333+00:00
Chris-D 1,260 Reputation points Independent Advisor
2 answers

How to get back emails that closed when a restart was forced?

Is it possible to get Outlook to reopen the emails you had open on your desktop when it forces a restart and they all disappeared?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-11T20:13:11.22+00:00
Kristen Montag 0 Reputation points
edited an answer 2026-09-11T21:24:42.71+00:00
Lin v 1,285 Reputation points Independent Advisor
2 answers

Stockhistory in Excel not returning values for the past 2 days for any stock symbol

Stockhistory in Excel not returning values for the past 2 days for any stock symbol. It does continue to provide values for prior dates. Reloaded Office and 365 so that's not the issue. Using Windows machine.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-11T04:38:25.0566667+00:00
david brager 5 Reputation points
commented 2026-09-11T21:19:10.71+00:00
Raymond Kenworthy 0 Reputation points
1 answer

Need to update my phone number, software won't accept old number even when I enter it.

I need to update the phone number on my account, it is an old land line and when I enter it when asked the software won't accept it. I have a smartphone now.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-11T20:40:20.7433333+00:00
ChristopherDolen-1206 0 Reputation points
answered 2026-09-11T21:17:46.5133333+00:00
EmilyS726 266.1K Reputation points Independent Advisor
1 answer

Outlook Emails being blocked

Good afternoon! I keep getting my email blocked when im trying to email my team or vendors, aswell as scheduling meetings in calender. This is the error: Delivery has failed to these recipients or groups: ******@Gmail.com This message couldn't be…

Outlook | Web | Outlook.com | Email
asked 2026-09-11T20:22:02.5266667+00:00
Zay Semino (Student) 0 Reputation points
answered 2026-09-11T21:16:06.12+00:00
EmilyS726 266.1K Reputation points Independent Advisor