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How to get attachments to show up from an email template in NEW OUTLOOK

Hello, I created an email template in NEW Outlook using the Mail Template add-in. When creating the template (and later when editing the template) I am able to attach and see attachments. However, when I create a NEW message from the template, the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-14T22:45:46.8133333+00:00
NF2354 0 Reputation points
commented 2026-10-19T23:50:20.5866667+00:00
NF2354 0 Reputation points
1 answer

It's still OCTOBER and I tried to do my remaining file conversions and they won't work! I am not able to convert to PDF or Word!

It is still October and I tried to convert my remaining publisher files and I cannot convert them at all ... not to Word or to PDF. I had a legal copy of Publisher! How can I convert them since we are still in October? The site said that Publisher…

Microsoft 365 and Office | Publisher | For business
asked 2026-10-19T23:44:19.4033333+00:00
bruce sixsmith 0 Reputation points
answered 2026-10-19T23:49:27.6233333+00:00

AI answer

1 answer

EFTPOS DEBIT 0042945 MICROSOFT*MICROSOFT 36\ 19/09

I need to speak to a living person regarding the above transaction. Give me a telephone number to call

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-19T23:48:39.66+00:00
Gareth Matthews 0 Reputation points
answered 2026-10-19T23:49:23.96+00:00

AI answer

2 answers

Outlook.com contacts issue. - Duplication on Outlook.com and New Outlook Only

Outlook.com contacts issue. Existing/imported contacts cannot be deleted and return "Couldn't delete contact." Newly created test contacts delete successfully. The problem occurs in Outlook.com and New Outlook for Windows. Contacts were…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-17T21:24:08.4833333+00:00
Tom Roughley 0 Reputation points
commented 2026-10-19T23:48:17.95+00:00
Chloe-V 14,130 Reputation points Microsoft External Staff Moderator
1 answer

My Microsoft Rewards balance recently dropped from over 12,000 points to 300 points

Hello Microsoft Rewards Support, I am reporting unauthorized redemptions on my Microsoft account. My Microsoft Rewards balance recently dropped from over 12,000 points to approximately 300 points. When I checked my redemption history, I discovered…

Bing | Safety and privacy | Malware and spam
asked 2026-10-19T23:46:44.56+00:00
Maddix Jackson 0 Reputation points
answered 2026-10-19T23:47:27.8033333+00:00

AI answer

2 answers

Artifact Signing organization validation fails after successful FaceCheck: HTTP 504, then 409 CosmosDB conflict, link already used

I am completing organization identity validation for Azure Artifact Signing in West Europe using Microsoft Authenticator on iOS. On 12 October 2026, the flow reported FaceCheckStatus=success and AppIntegrityStatus=success. Submitting the presentation…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,488 questions
asked 2026-10-12T07:13:44.7333333+00:00
Hans-Peter Schelian 0 Reputation points
answered 2026-10-19T23:44:06.46+00:00
Meha-MSFT 2,465 Reputation points Microsoft Employee Moderator
1 answer

Hacked account

My personal Outlook account was compromised within the last few days. The attacker changed my password and replaced my security email and phone number. Two-step verification was enabled before the takeover, and I have lost access to all original…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-19T21:18:16.4266667+00:00
Nick Cobbs 0 Reputation points
answered 2026-10-19T23:43:42.99+00:00
Jeronimo Fuerte 47,175 Reputation points Independent Advisor
0 answers

keyboard is work

اگر تنظیمات سیستم شما توسط یک برنامه سوم تغییر کرده باشد، ویرایش رجیستری می‌تواند مشکل را حل کند: Registry Editor را با administrator باز کنید. به مسیر HKEY_CURRENT_USER > Control Panel > Keyboard بروید. روی InitialKeyboardIndicators دوبار کلیک…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-10-19T23:43:36.6533333+00:00
Arash nj 0 Reputation points
2 answers

Screen time set to 9pm

Microsoft can you please make my screen time 24/7 no time up?

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-10-19T20:42:29.4066667+00:00
melissa appleyard 0 Reputation points
answered 2026-10-19T23:42:51.5266667+00:00
Jeronimo Fuerte 47,175 Reputation points Independent Advisor
2 answers

Transaction: EFTPOS DEBIT 0042945 MICROSOFT*MICROSOFT 36\ 19/09

I have been charged by Microsoft on the 21st September 2026 when I haven't used a Microsoft product in over 3 years. Please call me immediately or I will escalate this matter with my bank. Gareth Matthews +61 414 413 696

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-19T23:41:35.23+00:00
Gareth Matthews 0 Reputation points
answered 2026-10-19T23:42:49.8+00:00
Gareth Matthews 0 Reputation points
2 answers

Touchpad not working, the I2C HID Device has exclamation mark

I am using Acer TravelMate|P with an OS Windows 11 Pro, and the Touchpad is not working. In Device Manager, the I2C HID Device has an exclamation mark.

Windows for home | Other | Search, touch, and mouse
asked 2026-10-19T23:01:42.0333333+00:00
Anawelyn Bacar 0 Reputation points
answered 2026-10-19T23:42:29.1433333+00:00
Ferdinand Nanalig 33,450 Reputation points Independent Advisor
1 answer

I bought office 2024 and my laptop broke and I need to put it on my new laptop. How do I do that?

I bought Office 2024 and my laptop broke and I need to put office 2024 on my new laptop

Microsoft 365 and Office | Other
asked 2026-10-19T23:41:49.46+00:00
Eryne Graves 0 Reputation points
answered 2026-10-19T23:42:20.79+00:00

AI answer

1 answer

Cannot access Microsoft 365 Business admin account — need billing cancellation and recovery

I am the owner of Fae Flower & Stone LLC, and I urgently need assistance from a Microsoft billing representative regarding two overlapping Microsoft 365 subscriptions, an inaccessible business administrator account, and cancellation/refund…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-19T23:39:21.8133333+00:00
Kathy Keh 0 Reputation points
answered 2026-10-19T23:40:16.22+00:00

AI answer

0 answers

Sysprep, Security, and Licensing Concerns Regarding Windows Custom Images

I purchased a Windows virtual machine from a cloud service provider. The Windows image was a public image provided by the cloud service provider. Because I installed a large number of development tools on this virtual machine, I created a custom image…

Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
asked 2026-10-19T23:38:01.8966667+00:00
wangshu 20 Reputation points
2 answers

Cannot move hotmail to new phone, even if still logged in on my old phone.

I am helping a family member move a hotmail to a new iphone, but I am unsuccessful. The old phone is still logged in, so we can access the mail still and I would think that should be enough, but obviously it's not. The password reset that asks for…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-10-18T15:40:50.3766667+00:00
Sofie Assarsson 0 Reputation points
commented 2026-10-19T23:36:52.1833333+00:00
Chloe-V 14,130 Reputation points Microsoft External Staff Moderator
1 answer

Where can I submit LXL, an AI continuity browser extension, for Microsoft partnership consideration?

I’m Carlos Alberto Lorenzo III, founder of Carlos Alberto Lorenzo III LLC and trustee of Lorenzo’s Church of Christ. We are developing LXL, a browser extension intended to help users carry their selected context between AI conversations and supported…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,815 questions
asked 2026-10-19T23:35:57.5066667+00:00
carlos lorenzo 0 Reputation points
answered 2026-10-19T23:36:43.97+00:00

AI answer

2 answers

One drive is full

One drive states that it is full but I have plenty of room in my computer disc. It is causing loading issues till i end One Drive task, then everything goes back to normal. Plus I have all these Red X's on my files. Is there anyway I can hibernate One…

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-19T22:19:46.2066667+00:00
Mark Ellis 0 Reputation points
answered 2026-10-19T23:34:51.61+00:00
Jeronimo Fuerte 47,175 Reputation points Independent Advisor
2 answers

Sole Microsoft 365 Administrator Locked Out After Phone Change — MFA Reset Required

Subject: URGENT — Hello Microsoft Support, I urgently need assistance recovering access to my Microsoft 365 business administrator account. My situation: I purchased Microsoft 365 directly from Microsoft. I am the sole administrator of my business…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-19T15:25:59.95+00:00
Kate Box 0 Reputation points
edited an answer 2026-10-19T23:34:41.6566667+00:00
Teddie Dang 1,710 Reputation points Independent Advisor
2 answers

OneDrive Photos People facial recognition is not working

OneDrive Photos People facial recognition is enabled but not working. Thousands of photos have fully synced, but People still shows “No people found yet.”

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-14T11:12:30.4533333+00:00
Chost_09 0 Reputation points
commented 2026-10-19T23:34:24.13+00:00
Xavier-D 13,980 Reputation points Microsoft External Staff Moderator
0 answers

New Microsoft 365 subscription

I bought a computer 2 weeks ago and a subscription to Microsoft 365. I had to take the computer back because it was a lemon and I now have a different computer and want to get my subscription on this computer. How do I do this? When I tried to use the…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-19T23:33:29.4966667+00:00
Mary Marvin 0 Reputation points