1,804,910 questions

Sort by: Updated
2 answers

how do i unblock my Microsoft account

trying to add a new phone number and having issues and now i have been blocked

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-25T17:00:05.92+00:00
Hartt, Raymond EHS:EX 0 Reputation points
answered 2026-05-25T19:35:20+00:00
Darhyl Amizola 42,155 Reputation points Independent Advisor
2 answers

Co-Authoring in Microsoft Word

In Word, when working in a shared document, the same sentence cannot be edited by both users simultaneously. Is there any workaround for this function? If not, does Microsoft have a plan to make their applications useable by those who actually work in…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-25T18:55:46.4766667+00:00
Christopher Howald 0 Reputation points
answered 2026-05-25T19:35:01.05+00:00
John Jefferson Doyon 70,795 Reputation points Independent Advisor
3 answers

Unread Mail Notification Counter in the folder pane, has moved close to folders

Hi All, The Unread Mail Notification Counter in the folder pane, has moved close to folders. It was recently still in that pane, but all lined up in a column on the right side. Why did it move? Because they're harder to see now. When something works for…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-25T17:48:06.7133333+00:00
J 0 Reputation points
commented 2026-05-25T19:34:44.9+00:00
J 0 Reputation points
1 answer

My long lasting email was hacked, changed all data and password

This happened this morning, received emails about my passkey being erased, when I access the outlook page stored in RAM my email is now ******@outlook.com, then it changed again to: I've been using my main email for everything for years now, it's…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-25T19:34:10.4966667+00:00
Biza Pass 0 Reputation points
answered 2026-05-25T19:34:32.19+00:00

AI answer

1 answer

403 Forbidden: Resource temporarily blocked on gpt-5.5 - How to configure for legitimate bursty traffic

Environment model: gpt-5.5 region: East US 2 I recently deployed gpt-5.5 and was trying to use it with codex Since then model seems to be blocked HTTP/2 403 content-length: 123 content-type: application/json apim-request-id:…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

77 questions
asked 2026-05-25T19:11:13.67+00:00
Kunal Singal 0 Reputation points
answered 2026-05-25T19:34:17.64+00:00
Radwan Almsora 245 Reputation points
2 answers

When I call up classic Outlook the o-365 sign in window comes up but the initiating call never arrives.

When my classic Outlook opens the O-365 window comes up, I log in and toggle to call my listed phone number and nothing happens. yet o-365 indicates that I am signed in.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-25T18:59:33.2666667+00:00
answered 2026-05-25T19:34:11.1+00:00
Alexis-NG 16,105 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator push from foreign country i did not request

I get authenticator app push notifications from countries brazil and thailand that i did not request myself. My MS account. It started a few days ago. I ignore or deny them. I have changed my account password. Also used the sign out everywhere…

Microsoft Security | Microsoft Authenticator
asked 2026-05-22T20:28:09.0366667+00:00
Japie Teunissen 0 Reputation points
commented 2026-05-25T19:32:37.4533333+00:00
John 0 Reputation points
1 answer

My other account was hacked, they changed my email, and I am still being charged for gamepass without being able to cancel.

Over a month ago someone hacked my account. They added a passkey and changed my email so I haven't been able to access it. I just realized I've been charged for gamepass twice while having no access to my account. I tried to cancel and It would not allow…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-25T19:31:07.6366667+00:00
andrew mccully 0 Reputation points
answered 2026-05-25T19:31:24.8+00:00

AI answer

1 answer

Billing Error — Token Cache Hit Rate Reporting 0% Across All Workloads; Requesting Review

Our Azure AI Foundry billing shows $10,586 in Foundry Models charges over the last 22 days, against $13,395 in total spend since onboarding. Token cache hit rate is reporting 0% across all workloads. This is incorrect. We run three independent…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,806 questions
asked 2026-05-23T12:24:34.5766667+00:00
Raymond Pitts 0 Reputation points
commented 2026-05-25T19:31:06.0433333+00:00
Manas Mohanty 16,835 Reputation points Microsoft External Staff Moderator
2 answers

My OneDrive is missing the second stage recycle bin

My OneDrive is missing the second stage recycle bin

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-24T22:31:30.62+00:00
Kell N Kelly 0 Reputation points
edited an answer 2026-05-25T19:30:56.6366667+00:00
Craig Long 17,885 Reputation points
2 answers

Outlook mailbox does not receive emails

My Outlook mailbox is not receiving emails, while sending is working. How to fix it?

Outlook | Web | Outlook on the web for business | Email
asked 2026-05-20T18:49:30.89+00:00
George Guo 0 Reputation points
answered 2026-05-25T19:30:36.6133333+00:00
johnny melloul 0 Reputation points
1 answer

PPT Add-in Error Code

Hello, I’m trying to install the ChatGPT add-in for PowerPoint (or any other add-in), but PowerPoint shows: Something went wrong Please try again later. Error code: 0x80070422 Correlation Id: ff000000-0000-0000-0000-000000000000 Timestamp:…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-05-25T19:30:21.3+00:00
Tommy_HI 0 Reputation points
answered 2026-05-25T19:30:34.2266667+00:00

AI answer

3 answers

Publisher question

I have seen a notice that Microsoft Publisher will be discontinued. I have used Publisher for several significant documents over the years. My question is whether Publisher is being removed or will it simply not be supported? If it is being removed, do…

Microsoft 365 and Office | Publisher | Other
asked 2026-05-13T12:18:08.5333333+00:00
Dawson Miller 5 Reputation points
edited an answer 2026-05-25T19:29:21.9133333+00:00
WordWizzard 1,035 Reputation points
1 answer

How to install Grammarly to work with MS Word for Mac running Mac OS 15.7.7

Need clear information on how to set up Grammarly for MS Word for Mac. Being trying for two days. Works great on email.

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-05-20T18:43:39.95+00:00
Ronald Johnson 40 Reputation points
commented 2026-05-25T19:26:56.3266667+00:00
Marcin Policht 90,400 Reputation points MVP Volunteer Moderator
1 answer

Roblox gift cards

Hi there, so i have a question about the roblox gift cards in the Microsoft rewards, SO i have saved up about 10k points now, i came to redeem it but the page isnt even existent anymore, did Microsoft stop doing the roblox gift cards thing or is it a…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,329 questions
asked 2026-05-25T18:34:45.21+00:00
Guest M 0 Reputation points
answered 2026-05-25T19:25:26.7666667+00:00
Jonathan Deives 72,470 Reputation points Independent Advisor
1 answer

Unlinking a Lost Microsoft Account

Hey, I'm having an issue where my PSN account seems to be linked to a Microsoft account I can't identify. I've tried all the accounts I own and none of them show a PSN connection on the Sea of Thieves website, but I keep getting a Saturnbeard error…

Windows for home | Other | Gaming
asked 2026-05-25T16:42:50.06+00:00
Mohammad Alsumaity 0 Reputation points
edited an answer 2026-05-25T19:19:43.8433333+00:00
paulr0511 44,870 Reputation points Independent Advisor
1 answer

How do we install Microsoft 365 on our new computer

We have a monthly subscription to Microsoft 365 family on an older computer. We want to install it on a brand new computer how do we accomplish that?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-25T19:18:31.6366667+00:00
Gail Hutcheson 0 Reputation points
answered 2026-05-25T19:18:42.5633333+00:00

AI answer

2 answers

Regain access to old Word files. Compatibility Mode.

I cannot edit older Word files that are now displayed in Compatibility Mode. Now using Word 16.109.1 I read online that I should go to FILE> Info. That option is not present-- No "Info" is available.

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-05-25T18:20:40.2733333+00:00
McGehee, Turner 0 Reputation points
edited an answer 2026-05-25T19:18:32.7166667+00:00
Chris Duong 8,825 Reputation points Microsoft External Staff Moderator
3 answers

Surface diagnostics tools - touch display setup not working

Hi, I have problem with run touch display setup on my Surface pro 8, win 11 25H2. Test ends with error NSPTransport. Touch panel is working and display have flicking ani I need replace it. But I need first step Touch display setup to set surface for…

Surface | Surface Pro | Display and screen
asked 2026-05-24T18:28:53.4966667+00:00
Lukáš Hrňa 0 Reputation points
answered 2026-05-25T19:18:07.8833333+00:00
Lukáš Hrňa 0 Reputation points
2 answers

Game not loading in

Whenever i try to load up a game i got from steam or the microsoft store, it is not letting me play them. The game automatically crashes. Its been going on since Saturday.

Windows for home | Windows 11 | Gaming
asked 2026-05-25T19:13:56.86+00:00
Jose Curotto 0 Reputation points
edited an answer 2026-05-25T19:17:42.8966667+00:00
Manash Protim Boruah 0 Reputation points