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Error Message

Just downloaded Excel. Getting an error message. that force closes excel. What do I do?

Microsoft 365 and Office | Excel | For home | Other
asked 2026-04-30T03:27:00.47+00:00
Tony Noonan 0 Reputation points
answered 2026-04-30T03:27:22.08+00:00
Q&A Assist
2 answers

Emails not sending

My emails are not sending today. It is the first time this has happened. The error messages are: Delivery has failed to these recipients or groups. Diagnostic information for administrators: Remote server returned '550 5.7.705 Access denied, tenant has…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,153 questions
asked 2026-04-30T02:52:00.09+00:00
Neurodiversetherapiesptyltd 0 Reputation points
answered 2026-04-30T03:27:00.11+00:00
Steven-N 25,140 Reputation points Microsoft External Staff Moderator
2 answers

Sign in problem

I am helping my mom on an older computer on Windows 10 and trying to sign her in. I get to a page that says "Help protect your account" and it wants me to add another email. She doesn't have another email and does not want another email. How do…

Windows for home | Windows 10 | Security and privacy
asked 2026-04-30T02:45:55.15+00:00
Kenton Lindley 5 Reputation points
answered 2026-04-30T03:26:28.78+00:00
Gunasekar N 65,890 Reputation points Independent Advisor
3 answers

Cannot complete MFA – Admin access issue (E5 Developer tenant)

Hello, I am using a Microsoft 365 E5 Developer Program tenant and I am currently unable to access my admin account due to MFA issues. Issue: I have the correct username and password I lost access to Microsoft Authenticator SMS verification fails with…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-04-30T02:44:44.4766667+00:00
Trong Phat Nguyen 0 Reputation points
commented 2026-04-30T03:25:16.7233333+00:00
Trong Phat Nguyen 0 Reputation points
2 answers

unable to send direct email of a template letter from Microsoft word 365

I have Microsoft 365 , i am trying to send a template letter directly from the word by activating " send tio mail recipient" icon in word 365 . When this icon is pressed/activated the word document creates a outlook mail with template letter…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-04-28T08:17:13.1666667+00:00
Dheeraj Kochhar 0 Reputation points
commented 2026-04-30T03:24:48.7266667+00:00
Doug Robbins - MVP - Office Apps and Services 322.9K Reputation points MVP Volunteer Moderator
2 answers

Can you give me the exact Azure Portal steps to link RTUO-App to rtuo-backend-linux, and what should I do if the portal only shows a managed backend

Good afternoon I am attempting to link my RTUO-app to the rtuo-backend-linux. I have the perceived AI steps to complete this but I want verification... it appears the backend is in managed backend mode... as I am not able to select the " Linux…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,372 questions
asked 2026-04-29T17:31:36.5266667+00:00
Robert VAN DYKE 0 Reputation points
commented 2026-04-30T03:24:39.67+00:00
Aditya N 2,700 Reputation points Microsoft External Staff Moderator
1 answer

2 weeks of Account Activity vs. one day Requesr

I successfully changed my password - in the process an unfamiliar password popped up I have never seen. Recent activity report only had 1 day of activity. How can I look up the past week to two weeks of activity? Thank you. It will give me peace of…

Microsoft 365 and Office | Access | For home | Windows
asked 2026-04-30T03:23:27.41+00:00
Debra Long 0 Reputation points
answered 2026-04-30T03:23:45.4+00:00
Q&A Assist
1 answer

How do I help my friend recover his Microsoft account

My friend's account got banned for unknown reason, the message says "We detected activity that violated Microsoft Service Contract, and have locked your account", he only use account to play Minecraft, so I have no idea why he got banned, so I…

Windows for home | Other | Gaming
asked 2026-04-29T17:21:18.8833333+00:00
xLittleCat 0 Reputation points
answered 2026-04-30T03:23:03.4+00:00
Emma1-N 6,500 Reputation points Microsoft External Staff Moderator
0 answers

Azure Site Recovery replication failed due to internal error - error code : 150060

Azure Site Recovery replication failed due to internal error - error code : 150060 Source VM : Windows 11 Enterprise N VM Agent version : 2.7.41491.1216 v25H2

Azure Site Recovery
Azure Site Recovery

An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.

936 questions
asked 2026-04-28T06:34:37.19+00:00
Kamil Bahrudin 0 Reputation points
commented 2026-04-30T03:22:46.54+00:00
Bharath Y P 8,325 Reputation points Microsoft External Staff Moderator
2 answers

Phone link crashes when opening a specific conversation

When I open a specific text message conversation on phone link the application crashes

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-04-29T02:37:47.5+00:00
Allen Valencia Ignacio 0 Reputation points
commented 2026-04-30T03:21:29.23+00:00
Gunasekar N 65,890 Reputation points Independent Advisor
1 answer

GPT 5.4 pro is repsonding very slow and the chat completions api doesn't seem to work

GPT 5.4 pro is repsonding very slow and the chat completions api doesn't seem to work even though executing as per the documentation. I then tried executing it with Responses API and it worked but takes so long to produce a reponse. Is there any way to…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,743 questions
asked 2026-04-24T13:06:27.32+00:00
Silky Garg 0 Reputation points Microsoft Employee
commented 2026-04-30T03:21:11.64+00:00
Anshika Varshney 9,905 Reputation points Microsoft External Staff Moderator
3 answers

Appeal for Microsoft Rewards Account Suspension

Dear Microsoft Rewards Support Team, I am writing to formally appeal the suspension of my Microsoft Rewards account. My account was recently suspended without any prior notice or a specified reason. I have been an active member of the program for the…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,179 questions
asked 2026-04-18T02:18:19.8633333+00:00
pixel ue 0 Reputation points
answered 2026-04-30T03:20:58.9466667+00:00
hà minh triết 0 Reputation points
2 answers

How to fix the attachment of pdf files? It's not attaching as a PDF but going as a link, which is not opening for others

My files not attaching as a PDF but going as a link, which is not opening for the receivers. It is also showing a cloud on the PDF attachment.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-30T02:21:00.49+00:00
Gurjeet Kaur 0 Reputation points
answered 2026-04-30T03:20:19.73+00:00
Doris V 1,600 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Edge doesn't auto-prompt to save passwords. Now my "add password" option is greyed out. What other workarounds are available?

Microsoft Edge | Other | Windows 10
asked 2026-04-15T00:27:40.22+00:00
TacosAndBourbon 0 Reputation points
edited a comment 2026-04-30T03:18:55.86+00:00
Roman G. Powell 0 Reputation points
2 answers

how to install classic outlook

Cant login with new Outlook. Cant find classic outlook. Classic Outlook appears randomly

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-30T02:24:43.32+00:00
Ian Morris 0 Reputation points
answered 2026-04-30T03:18:46.5733333+00:00
EmilyS726 226.7K Reputation points Independent Advisor
3 answers

My ASUS laptop not showing my external blue ray writer

I am using ASUS VIVA BOOK laptop & it's not showing my external IMATION blue ray writer

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-28T08:14:50.5266667+00:00
Ulhas Gupte 0 Reputation points
answered 2026-04-30T03:17:37.35+00:00
Hendrix-V 13,830 Reputation points Microsoft External Staff Moderator
5 answers

Word Crashes after Mailmerge since Version 2603

Hello, our clients are experiencing issues with generating mailmerge documents .dot format in word. We have a custom template that does the basic word mailmerge, formats the document as per their company configuration, margins, font, font size, then…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-03-26T07:01:38.22+00:00
Michael Veloso 75 Reputation points
commented 2026-04-30T03:17:27.5533333+00:00
Doug Robbins - MVP - Office Apps and Services 322.9K Reputation points MVP Volunteer Moderator
2 answers

Classic Outlook Incoming Email Rule, When Applied, Gives Erroneous Message

In a very simple incoming email rule created locally in Classic Outlook (From a specific short list, Move it to a specific folder, and no Exceptions), even if I have not selected "Stop processing more rules", I get an error message that…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-29T21:18:50.63+00:00
PaulKimmel-5533 0 Reputation points
answered 2026-04-30T03:17:22.1+00:00
Alice-N 9,125 Reputation points Microsoft External Staff Moderator
1 answer

cant install office 2021 for mac on a mac mini

I am trying to install microsoft office 2021 on a mac mini. I created a new microsoft account and entered the product key in my account and the subscriptions tab shows it is ready to install  I click on install and a pkg file downloads. The file…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-04-29T01:48:33.7466667+00:00
c gee 0 Reputation points
edited the question 2026-04-30T03:17:01.54+00:00
Xavier-D 7,505 Reputation points Microsoft External Staff Moderator
32 answers

Long booting time on Surface Go 3

Hi, Recently, I’ve been experiencing very long booting times on my Surface Go 3. I tried repairing Windows and even reinstalling the entire system, but the booting was still much slower than before. Finally, I decided to perform a full recovery…

Surface | Surface Go | Performance and maintenance
asked 2025-10-31T07:45:55.44+00:00
Artur_277 150 Reputation points
commented 2026-04-30T03:16:32.57+00:00
Brian 5 Reputation points