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Sole Global Administrator locked out. Microsoft Authenticator is the only registered MFA method

I’m the only Global Administrator on our Microsoft 365 / Entra ID tenant and I can no longer complete MFA, so I’m locked out of both the Azure portal and the Entra admin centre. The situation: Microsoft Authenticator is the only authentication method…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-13T13:49:43.4866667+00:00
dom 0 Reputation points
commented 2026-10-14T07:37:23.0766667+00:00
Daniel-Vo 6,880 Reputation points Microsoft External Staff Moderator
3 answers

How to get azure student plan?

I have sighned in Microsoft Azure for students account but after submitting the information required the portal shows your account is not elligible although Iam a student and my information is authentic. Kindly help in this regard.

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,020 questions
asked 2026-04-04T16:02:36.1+00:00
Anonymous
answered 2026-10-14T07:36:48.25+00:00
RAJA MONDAL 0 Reputation points
4 answers

Excel File > Open search bar is returning non-Excel results

When I try search for a recently used/opened file in Excel, it starts to show me the correct result but then it suddenly fills up with all sorts of other files, including non-Excel files. For example I am looking for a recently used "Client…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-10T10:58:18.5866667+00:00
Ray 5 Reputation points
answered 2026-10-14T07:34:41.28+00:00
Andreas Killer 144.1K Reputation points Volunteer Moderator
2 answers

Dialog box to change my Windows login PIN disappears after about 10 seconds

I'm trying to change my PIN via Windows settings "I forgot my PIN". When the system asks me to log in, the dialog box does not give me enough time to authenticate and the window disappears. Please advise.

Windows for home | Windows 11 | Security and privacy
asked 2026-10-14T06:45:43.25+00:00
AG 0 Reputation points
answered 2026-10-14T07:33:53.96+00:00
SD - IA 181.1K Reputation points Independent Advisor
1 answer

Attended practise exam for AB-100 3 times. But not recieved the result page

Attended practice exam for AB-100 3 times. But not received the result page. Its become blank page. successfully attend all 50 questions.

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-10-14T07:31:48.13+00:00
Sulu Sam 0 Reputation points
answered 2026-10-14T07:32:28.27+00:00

AI answer

1 answer

Delete old plans from Planner

I Used to use To Do, and have recently started using Planner, now all my old lists from To Do are sitting as Plans in Planner. I have tried to delete them but can't find an option to do that. Is it possible to get rid of the old ones?

Microsoft 365 and Office | Microsoft To Do | For business
asked 2026-10-14T07:30:34.14+00:00
Natalie Surgeoner 0 Reputation points
answered 2026-10-14T07:31:12.85+00:00

AI answer

0 answers

Restrict visibility of File Handler custom action per tenant and/or per user/group

Hello, We have a multi-tenant Microsoft Entra app (an Office add-in) whose app registration also declares a File Handlers 2.0 add-in in addIns. It has one custom action that appears in the SharePoint Online and OneDrive for Business file menu. Some…

Microsoft 365 and Office | SharePoint | Development
asked 2026-10-14T07:29:11.6666667+00:00
Andreas Davros 101 Reputation points
0 answers

Bing Places listing manually verified but reverted to “Verification required”

Hello, I need help with a Bing Places listing that appears to be stuck in an incorrect verification state. Our business listing was manually verified by Bing Places Support, and we received written confirmation that the listing had been successfully…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-10-14T07:27:38.4966667+00:00
Motomarket Motomarket 0 Reputation points
1 answer

PAGE_FAULT_IN_NONPAGED_AREA after installation KB5126256

related to : https://learn.microsoft.com/en-us/answers/questions/6022762/bsod-after-installation-kb5122878-on-windows-10-es https://learn.microsoft.com/en-us/answers/questions/6035008/problematic-kb5122878-blocked-what-to-do-next-tomo After I experienced…

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-10-14T02:57:10.51+00:00
UriF 6 Reputation points
answered 2026-10-14T07:27:12.2266667+00:00
Carl-L 23,445 Reputation points Microsoft External Staff Moderator
1 answer

Device listed multiple times in Microsoft Defender My Devices List

My PC is listed 5 times in the My Devices list of Microsoft Defender along with one other device, an iPhone. I have a message saying You can’t add any more devices. Sign out of a device to add another. Why is this? Should I just delete all the entries…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-10-14T07:26:31.7666667+00:00
Paul Raven 0 Reputation points
answered 2026-10-14T07:26:47.2233333+00:00

AI answer

0 answers

Customers are being asked to pay for technical support to resolve problems caused by Microsoft's own service

I am extremely frustrated with the support experience for Azure Artifact Signing, and I believe this issue deserves a clear public response from Microsoft. I followed Microsoft's own instructions to renew our existing Identity Validation. I completed the…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,442 questions
asked 2026-10-14T07:25:24.0233333+00:00
Irina Pamfilova 0 Reputation points
2 answers

Sole Microsoft 365 admin locked out due to MFA issues, callback requested

Hello, I am the sole administrator of a Microsoft 365 Business account. My password works, and I can still access Outlook, Word and Excel. However, I cannot access the Microsoft 365 Admin Center or my security settings because I cannot complete MFA…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-12T07:52:49.3+00:00
Miqdi 0 Reputation points
answered 2026-10-14T07:24:09.28+00:00
Miqdi 0 Reputation points
2 answers

Computer crashing while gaming need help please

Hi my computer keeps crashing attached is my computers reliability reports if someone could help me fix this i would really appreciate it. Reliability reports.XML

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-11T16:36:33.28+00:00
Jeffery Paulson 1 Reputation point
commented 2026-10-14T07:23:29.81+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
2 answers

Conditional Color Formatting For Mobile app

Please add a custom faded smooth granite option for mobile app, while I should say more customizable granite faded horizontal smooth color formatting. I'm trying to to color format a ranking/tier system on excel mobile and it doesn't allow for the cell…

Microsoft 365 and Office | Excel | For education | iOS
asked 2026-10-14T04:24:18.8433333+00:00
Matthew Ruby 0 Reputation points
answered 2026-10-14T07:23:18.26+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
2 answers

IMPORTING ERRORS

ERROR IMPORT MESSAGE: We couldn't reach your device - this is the error message I get. I am trying to import ALL files and images from my iPhone to my laptop computer. How can I eliminate this error and import without problems?

Windows for home | Windows 10 | Connect Phone and PC
asked 2026-10-11T17:59:56.1066667+00:00
Rodney Smith 0 Reputation points
commented 2026-10-14T07:22:53.2833333+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 25H2 bug: Xbox controller randomly loses XInput HID devices — persists after Windows repair

I have already submitted a report through Windows Feedback Hub. I am posting here because the issue persists and I want to establish whether other users are affected and whether Microsoft can escalate it to the appropriate Windows device/input-stack…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-13T12:35:12.61+00:00
MikeZero955 0 Reputation points
answered 2026-10-14T07:22:20.5033333+00:00
Carl-L 23,445 Reputation points Microsoft External Staff Moderator
2 answers

how to fix my device location

Location is always turning off on OLG forcing me to go back and try to set OLG up with an Ontario location

Windows for home | Windows 11 | Security and privacy
asked 2026-10-11T21:08:14.1966667+00:00
Greg Himpfen 0 Reputation points
commented 2026-10-14T07:21:14.8133333+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Teams add-in for Outlook is missing

Hello, I tried many things (Those solutions provided by Google's Gemini AI) to make Teams active in Outlook classic but none of them worked. Is there any other solution exist for that purpose? Thank you in advance,

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-10-13T07:49:49.2733333+00:00
Gürkan Durukal 20 Reputation points
accepted 2026-10-14T07:21:01.8533333+00:00
Gürkan Durukal 20 Reputation points
2 answers

Trojan:Win32/CommandoA!ml detected on my computer, struggling to remove it

Hello, My Windows antivirus is detecting the virus in the title, and I can't figure out how to remove it. I've done the offline scan etc. but it keeps coming back.

Microsoft Security | Microsoft Defender | Other
asked 2026-08-18T12:02:01.9033333+00:00
Lorcan Knight 0 Reputation points
commented 2026-10-14T07:20:55.5733333+00:00
_AW_ 69,996 Reputation points Volunteer Moderator
2 answers

Error pop-up when attempting to open saved file

I can't open any saved files on this laptop. I keep getting a Microsoft error pop-up. Please call or email me about how you can help. McAfee has confirmed there is no virus. [Mod Removed - PII]

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-10-11T23:56:47.4866667+00:00
Merv De Sa 0 Reputation points
commented 2026-10-14T07:20:52.2766667+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator