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cannot get out of locked pin entry screen

wrong password entered, sent to enter pin screen. pin i have is not working but i do have the correct password but cannot get back to login screen. how can I get back to login screen so i can login

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-24T00:13:34.61+00:00
Gary Lagasse 0 Reputation points
answered 2026-10-24T00:50:49.4433333+00:00
Jeronimo Fuerte 47,610 Reputation points Independent Advisor
1 answer

two tablets: Both win 2011--One won't update the other will not recognize MS365 asking for payment

Tablet name WIN- tablet- OCT-2025 is in my subscriptions but asking me to buy a subscription plan. Tablet- 1UGK4R7 will not update Microsoft 365. I have to contact support several times to get this fixed. This happened last year. These tablets are used…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-24T00:47:23.87+00:00
Carla Mattingly 0 Reputation points
answered 2026-10-24T00:47:47.8733333+00:00

AI answer

1 answer

fix teams account

I use a Teams app for work. I renewed my subscription on Sept 7 2026. I went to use my account for a meeting lasting 4 hrs. it told me i only have a contract for 60 min meetings. I'm trying to find out what contract was renewed on Sept 7 but its telling…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-23T20:58:44.16+00:00
Paul Barry 0 Reputation points
answered 2026-10-24T00:47:34.09+00:00
Jeronimo Fuerte 47,610 Reputation points Independent Advisor
1 answer

Outlook 2024 changes my styles and fonts - how do I get it back?

Hi folks Outlook 2024 (the standalone version with NO cloud options enabled) is screwing with my head. Last week it changed all my fonts to Aptos (yes, I know cloud versions are forced-changed from Calibri to Aptos but personal versions too?) and now…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-24T00:44:28.5366667+00:00
Stephen Lawton 0 Reputation points
answered 2026-10-24T00:45:51.7933333+00:00

AI answer

1 answer

Aspose.Words (embedded .NET) on Azure App Service Linux (Python) fails with "No usable version of libssl was found" — base image is bullseye/OpenSSL 1.1, .NET needs OpenSSL 3

Environment Azure App Service on Linux, code deploy (Oryx build, not a custom container). Runtime stack: Python 3.11 (startup banner shows Python version : 3.11.15). Base OS confirmed via SSH: Debian 11 (bullseye), OpenSSL 1.1.1w, only libssl.so.1.1…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,115 questions
asked 2026-10-24T00:32:48.5333333+00:00
Prasanna Sai Kommineni 90 Reputation points
answered 2026-10-24T00:33:59.93+00:00

AI answer

5 answers

Why is Co-pilot THE most useless AI ever forced upon us?

Co-pilot is simply not working properly here is a synopsis generated by Co-pilot based on our recent inetractions: "Here’s a direct list of the failures I’ve shown, both with you and in general use. This is the kind of upstream feedback that…

Microsoft Copilot | Windows Copilot | App
asked 2026-05-04T14:11:02.8833333+00:00
Andrew Gillespie 85 Reputation points
commented 2026-10-24T00:32:59.6366667+00:00
aasr-opc  0 Reputation points
4 answers

Changing Mouse Primary Left Click To Right

I am trying to change my primary left click to the right button. My O/S is Windows 10 Home and it is up to date. The mouse is a Logitech M325. Here's what's happening. I go to Settings, Mouse or to Logi Options+ and change the primary button to the right…

Windows for home | Windows 10 | Devices and drivers
asked 2026-10-20T23:59:34.2333333+00:00
Sheilah Say 20 Reputation points
commented 2026-10-24T00:32:11.5066667+00:00
Jeronimo Fuerte 47,610 Reputation points Independent Advisor
1 answer

Headphones

I connect headphones and windows does not identify

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-23T23:48:45.8933333+00:00
Feliciano, Armando 0 Reputation points
commented 2026-10-24T00:29:33.1766667+00:00
Estrella721 47,330 Reputation points Independent Advisor
1 answer

Can't remove or leave a group

A group was created under the root of my Outlook account by someone else. I did not create it and I did not join it. It shows in my calendars and I cannot delete or remove it, non of the options work. i have tried rules and blocking, but the group is…

Outlook | Web | Outlook.com | Calendar
asked 2026-10-23T18:56:10.9833333+00:00
Gloria Humeniuk 0 Reputation points
answered 2026-10-24T00:29:10.2566667+00:00
Emma1-N 14,045 Reputation points Microsoft External Staff Moderator
1 answer

Family Safety, Screentime not showing for one child

Hi I have been having issues with one of our laptops and all of my children's account. Screentime no longer showing, and updating time limits is not working either. This is happening only to one device running Windows 11 Home 26H2. Other PC and laptops…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-10-21T10:32:51.63+00:00
Scott W 0 Reputation points
commented 2026-10-24T00:28:06.08+00:00
Xavier-D 13,995 Reputation points Microsoft External Staff Moderator
1 answer

Excel 365 italic text appears pixelated/jagged at specific zoom levels (70% and 85%) across multiple displays

I am investigating a rendering issue in Microsoft Excel for Microsoft 365 where italic text appears pixelated, jagged, or poorly anti-aliased at specific zoom levels. Observed behavior: Italic text becomes noticeably pixelated at 70% and 85% zoom. …

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-21T09:15:50.6133333+00:00
Simonas Penkinas 0 Reputation points
commented 2026-10-24T00:26:57.0766667+00:00
Xavier-D 13,995 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft 365 Copilot Desktop Sign-in Fails with AADSTS53003 Under FIDO2 Conditional Access Policy

Hello, We are experiencing an authentication issue with the Microsoft 365 Copilot desktop application after enforcing FIDO2 authentication for privileged administrator accounts through Microsoft Entra Conditional Access. Current configuration: …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-23T10:26:25.0733333+00:00
MILAN OMIDVAR 0 Reputation points
answered 2026-10-24T00:26:32.1233333+00:00
Grant Totinov 0 Reputation points
4 answers

Arbitrarily barred from using Office 2021.

I logged in this morning to use Word and got a message I had to set up a Microsoft 365 account and pay monthly or annual subscription fees if I wished to continue using Word, Excel etc. I then opened Excel with the same result! I purchased Office 2021 as…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-23T04:35:10.2233333+00:00
Raymond Goulter 0 Reputation points
commented 2026-10-24T00:25:32.6533333+00:00
Joy8888 0 Reputation points
1 answer

receiving emails

having issues in the past six weeks regarding emails coming from Xero accounts. Checked spam folder and all blocked senders. All emails which I receive from people who run the Xero program. I have been requested to Contact Microsoft support or their…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-24T00:23:13.8333333+00:00
Windows Live 0 Reputation points
answered 2026-10-24T00:24:14.8366667+00:00

AI answer

1 answer

What is Just Answer?

What is Just Answer? I was pushed to them to answer a question about my Microsoft account and they charged me over $110.00. Please help.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-24T00:22:50.8166667+00:00
Marc Pascucci 0 Reputation points
answered 2026-10-24T00:24:13.8466667+00:00
Marc Pascucci 0 Reputation points
4 answers One of the answers was accepted by the question author.

Support for Office 2021 ended, cannot edit existing excel or word files

Support for Office 2021 has ended and I can no longer edit existing Word or Excel files. How can this be corrected without upgrading to Microsoft 365?

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-10-22T19:16:13.47+00:00
Brian McKerchar 30 Reputation points
commented 2026-10-24T00:22:34.8366667+00:00
Hendrix-V 20,475 Reputation points Microsoft External Staff Moderator
1 answer

Can't delete contacts from Outlook

Hello. I have 21 contacts,each one of them is duplicated, that i cannot delete from Outlook. I tried with clients (New Outlook and Outlook365), as well as with Outlook Web, gut i always get the error message saying "Couldn't delete contact(s)."…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-23T17:14:50.6366667+00:00
G. Dentice 0 Reputation points
edited an answer 2026-10-24T00:21:40.5+00:00
Emma1-N 14,045 Reputation points Microsoft External Staff Moderator
1 answer

2021 Home and Business Read Only

I understand the updates no longer work, but I still want to use the software as is. Word is locked. How can I use it? MS is asking to activate..."Your Office 2021 license is not supported with this version of the application."

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-22T18:25:40.3933333+00:00
Rachel Englishoke 5 Reputation points
commented 2026-10-24T00:20:17.7933333+00:00
Stefan Blom 355.4K Reputation points MVP Volunteer Moderator
1 answer

Office 2021 Mac activation — Error 16 — speak to agent

I need technical support from a person for my existing Microsoft Office Home & Student 2021 license on my Mac. My Office Home & Student 2021 purchase is still listed in my Microsoft account. My Mac runs macOS Tahoe 26.6.2, and my Word version is…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-23T21:21:11.17+00:00
Pamela Jerskey 0 Reputation points
commented 2026-10-24T00:19:42.87+00:00
EmilyS_726 31,430 Reputation points Volunteer Moderator
2 answers

Locked out of Purchased Word software

Why am I locked out of my purchased Microsoft Word software?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-22T23:21:35.27+00:00
Doug Poisson 0 Reputation points
commented 2026-10-24T00:18:58.0766667+00:00
Jeronimo Fuerte 47,610 Reputation points Independent Advisor