Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,292 questions
1 answer
Credit Card info.
Cannot update my credit card info. Need a phone number to talk with a representative.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-10-03T15:06:39.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 61%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Larry Daniel
0
Reputation points
answered
2026-10-03T16:32:57.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,885
Reputation points
Independent Advisor
1 answer
using a shared account on different devices
is it possible to have a unique desktop for different devices on the same account?
Windows for home | Windows 10 | Desktop, Start, and personalization | Desktop
asked
2026-10-03T15:54:53.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 68%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Greg and Joelle Rivara
0
Reputation points
answered
2026-10-03T16:32:40.7666667+00:00
EmilyS726
270.3K
Reputation points
Independent Advisor
1 answer
mscomct2.ocx
I need the mscomct2.ocx for an application (not Microsoft) I have. How do I get it?
Windows for home | Previous Windows versions | Apps
16,395 questions
asked
2026-10-03T14:57:20.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 56.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
Biorn Veiro
0
Reputation points
answered
2026-10-03T16:32:05.02+00:00
Ramesh
182K
Reputation points
Volunteer Moderator
1 answer
locked bios
i bought this off some guy on offer up, he did not tell me this bios was locked. im a dev and i cant even work on my because i cant open the master password. 100% im dumb yes i know that but yo can you please help me and no i have no proof that a…
Windows for home | Windows 10 | Security and privacy
17,584 questions
asked
2026-10-03T15:51:38.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 64%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Joshua Lourito
0
Reputation points
answered
2026-10-03T16:30:15.2466667+00:00
EmilyS_726
30,260
Reputation points
Volunteer Moderator
3 answers
Can pre-generated MAI-Voice-2.1 (preview) audio be published as static files on a live website?
Hello, I would like to get a written answer on whether audio generated with MAI-Voice-2.1 while it is in public preview may be published on the site(language course in my case), and on one related question about content credentials. How we use Azure AI…
Azure Speech in Foundry Tools
Azure Speech in Foundry Tools
An Azure service that integrates speech processing into apps and services.
2,389 questions
asked
2026-10-03T04:42:06.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 14.000000000000002%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alexey Mayer
0
Reputation points
edited an answer
2026-10-03T16:30:04.5133333+00:00
Alexey Mayer
0
Reputation points
0 answers
I cant log in to my authenticator account of my university
I cant log in it’s a big issue i cant do homework or easys nor assignments help me please
Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Sign in
Accessing Microsoft Teams for Education using school or organizational credentials
508 questions
asked
2026-10-03T16:26:12.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 68%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
HIND KHALID AYED. ALANAZI
0
Reputation points
asked
2026-10-03T16:26:12.4733333+00:00
HIND KHALID AYED. ALANAZI
0
Reputation points
1 answer
How to Contact a Live Person at Microsoft
Contact a Live Person at Microsoft 888 394 2105.pdf
Microsoft Edge | Other | Android
Microsoft Edge | Other | Android
Other issues or features related to Microsoft Edge on Android
306 questions
asked
2026-10-03T16:25:44.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 93%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Neela
0
Reputation points
answered
2026-10-03T16:26:03.6233333+00:00
AI answer
1 answer
my windows 11 has a problem in loading camera how do i fix it i need it for my work
my windows 11 has a problem in loading camera how do i fix it i need it for my work
Windows for home | Windows 11 | Windows update
15,607 questions
asked
2026-10-03T15:24:30.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Reina Ankad Amponsah Acheampong
0
Reputation points
answered
2026-10-03T16:24:59.2466667+00:00
Dio Xavier
296.5K
Reputation points
Volunteer Moderator
1 answer
Lost access to old company email – Need to transfer AZ-104 certificate
Hello, I previously passed the AZ-104 exam, but the certification is linked to my former employer's company email address (******@cognizant.com), which I can no longer access. I have a new personal Microsoft Learn profile and need an agent to help merge…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,332 questions
asked
2026-10-03T16:23:50.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 8%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Girish Kumar
0
Reputation points
answered
2026-10-03T16:24:04.8733333+00:00
AI answer
0 answers
sound recording problem
I'm facing the microphone problem . not recording the sound
Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
5,078 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 65%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
0 answers
Voucher Issue - AI-200 Exam Reschedule Request (Expired Voucher Error)
Hello Microsoft Support Team, I need assistance with my AI-200 exam voucher. When trying to reschedule my appointment via Pearson VUE, I received an error stating that my voucher is expired. However, according to my voucher terms and conditions, the exam…
Azure AI Search
Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
1,596 questions
asked
2026-10-03T16:22:16.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 57.99999999999999%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
manuel bryan hanss barros salazar
0
Reputation points
asked
2026-10-03T16:22:16.4033333+00:00
manuel bryan hanss barros salazar
0
Reputation points
1 answer
Why does Microsoft want me to activate my office programs 8-10 years later? this is crazy as they have been licensed and came with laptop
I have office 2016 on a computer that I had been purchased and used daily for the last 8 years... I am now being told I need to activate my account within 5 days or lose these programs / access. What gives? wanting $ when I have the same office programs…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,198 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZH%3C/text%3E%3C/svg%3E)
1 answer
Request for Refund of Duplicate Microsoft Subscriptions
Dear Microsoft Support,I recently discovered that I have been charged for standalone Excel and PowerPoint subscriptions while also maintaining an active Microsoft 365 Family subscription.Microsoft 365 Family already includes access to Excel and…
Microsoft 365 and Office | Excel | Other | Other
Microsoft 365 and Office | Excel | Other | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
729 questions
asked
2026-10-03T15:40:24.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 65%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
richard birchenall
0
Reputation points
answered
2026-10-03T16:21:38.91+00:00
EmilyS726
270.3K
Reputation points
Independent Advisor
1 answer
Cannot login to Azure Portal, there are no notifications in Authenticator mobile app
When trying to login to Azure Portal there are only 2 possibilities in web form, 6-chars code from Microsoft Authenticator or request confirmation via Microsoft Authenticator app. The problem is that Authenticator app shows only 8-digits code and in case…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,332 questions
asked
2026-10-03T15:10:52.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 75%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Leszek Buczkowski
0
Reputation points
answered
2026-10-03T16:20:43.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
ROSS LARGE
0
Reputation points
1 answer
unable to process a payment?
I've tried two different payment types which have worked in the past and our current and not locked I have verified all my subscriptions are paid in full but I am still unable to process a payment
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,882 questions
asked
2026-10-03T16:20:07.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 82%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jesse Shelby
0
Reputation points
answered
2026-10-03T16:20:18.21+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
I have issues with new outlook email
I have a new email address but the account is in the name of an automated email which I want removed. Since setting up the email account I have also had a security code for a different e mail address and a single use code I didn't ask for. I have 3 web…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,014 questions
asked
2026-10-03T13:39:47.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 82%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Janice Hillier
0
Reputation points
accepted
2026-10-03T16:19:05.12+00:00
Janice Hillier
0
Reputation points
1 answer
How do I know if it is microsoft tech or scammer
I've been dealing with who I thought was Microsoft tech support. Now i'm wondering if it is real or a scammer
Windows for home | Windows 11 | Security and privacy
8,760 questions
asked
2026-10-03T15:44:06.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 64%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
melanie wilcher
0
Reputation points
answered
2026-10-03T16:18:48.2533333+00:00
EmilyS726
270.3K
Reputation points
Independent Advisor
1 answer
Account deleted by a hacker
I am contacting you on behalf of a friend who has lost access to her Microsoft account. She signed in to her Microsoft account on a new computer and used the account normally in Windows. The following day, she found that the account had been signed…
Windows for home | Windows 11 | Accounts, profiles, and login
10,198 questions
asked
2026-10-03T15:08:27.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jolanta Sztramska
0
Reputation points
answered
2026-10-03T16:18:12.6666667+00:00
Dio Xavier
296.5K
Reputation points
Volunteer Moderator
3 answers
SEVERE PROBLEM WITH SENDING IMPORTANT EMAIL
I am a BOARD Member of Dance Club Shenandoah. I was writing (trying to) to a fellow BOARD MEMBER about a URL problem we are having with our Dance Club Shenandoah Webpage on Facebook. I was repeatedly getting a Undeliverable notification for each email…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,797 questions
asked
2026-10-02T06:11:41.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 72%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Bonnie L. Lane
0
Reputation points
answered
2026-10-03T16:17:35.9+00:00
Bonnie L. Lane
0
Reputation points
0 answers
i stuck in family
Hi Microsoft Support team, my account (******@outlook.com) is currently stuck in an old Family Safety group as a child. The adult organizer account is completely inaccessible and lost. Because of this, my Minecraft Multiplayer is disabled and I cannot…
Windows for home | Windows 11 | Family and online safety
888 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 54%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)