4,886 questions
2 answers
Windows 11 Home Retail activation fails after EFI/bootloader rebuild (error 0x803F7001)
I have a Windows 11 Home installation with a Retail license previously activated and linked to my Microsoft account. Both internal drives were always installed in the same laptop. No hardware replacement was performed. After moving the EFI boot partition…
Windows for home | Windows 11 | Licensing and activation
asked 2026-06-17T19:06:36.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 86%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Houston Adler
0
Reputation points
answered 2026-06-17T19:42:01.57+00:00
EmilyS726
240.2K
Reputation points
Independent Advisor
9 answers
Consistent LiveKernelEvent 141 errors causing game crashes
Hello, I have been experiencing frequent LiveKernelEvent 141 errors sometimes accompanied by 117, and occasionally 1a8 and 1b8. My system is only about a year old, with the exception of a used 2080ti that I believe is causing the problems. I have tried…
Windows for home | Windows 11 | Display and graphics
5,117 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 94%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
strange pop up telling me to call a number to resolve issue
The number i was requested to call is 855-520-3508
Windows for home | Windows 11 | Security and privacy
8,295 questions
asked 2026-06-17T19:40:02.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 22%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tim Rochford
0
Reputation points
answered 2026-06-17T19:40:17.7966667+00:00
AI answer
1 answer
cant sign in to minecraft
when i try to sign in to minecraft on the minecraft launcher, it says we cant sign you in right now, with the error code 0x8000000. this has been happening for a week now. im signed in to the official minecraft website, and on xbox.com, but when i try to…
Windows for home | Windows 10 | Microsoft Store
6,530 questions
asked 2026-06-17T19:38:55.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 17%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
Isaac Seede
0
Reputation points
answered 2026-06-17T19:39:14.4+00:00
AI answer
1 answer
After Latest MS Windows 11 Update, I Can NO LONGER Set Custom Icons - Please HELP
FIRST, I'm not sure if this is the right place to ask this question. If it is NOT, could someone please give a link to where I can ask this and, hopefully, get an answer. THANKS! SO, there were several updates for Windows 11 a few days ago. (I am…
Windows for home | Windows 11 | Display and graphics
5,117 questions
asked 2026-06-17T19:38:04.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 1%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF9%3C/text%3E%3C/svg%3E)
FH-9913
40
Reputation points
answered 2026-06-17T19:38:24.99+00:00
AI answer
2 answers
Earbuds not showing as devices
“Bluetooth Audio Gateway Service” and “Bluetooth User Support Service” says Running and I am not able to connect my earbuds
Windows for home | Windows 11 | Devices and drivers
23,287 questions
asked 2026-06-17T18:58:10.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 31%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Panteha Mohsenein
0
Reputation points
answered 2026-06-17T19:37:49.75+00:00
John Jefferson Doyon
73,395
Reputation points
Independent Advisor
2 answers
Laptop not connecting to specific Wi-Fi network
My laptop is currently unable to connect to my Wi-Fi. This was a Wi-Fi that it had no trouble connecting to months ago. A year ago it worked for months on end, and as late as Christmas it was working then. But now I’ve came back after a few months and…
Windows for home | Windows 11 | Internet and connectivity
5,307 questions
asked 2026-06-13T22:02:35.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 15%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Jaden Edwards
20
Reputation points
commented 2026-06-17T19:36:19.3266667+00:00
Jaden Edwards
20
Reputation points
3 answers
how do i fix these issues??
hello, when I try to download games such as roblox or steam, i get the same error message saying the side by side configuration is incorrect. ive tried uninstalling or modifying them but nothing happens, also when i try to delete apps or games, they will…
Windows for home | Windows 11 | Performance and system failures
31,715 questions
asked 2026-06-14T03:16:56.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 90%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDI%3C/text%3E%3C/svg%3E)
dread is washed
0
Reputation points
answered 2026-06-17T19:36:07.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
8,335
Reputation points Microsoft External Staff
Moderator
1 answer
PowerPoint headphone audio & video on TV
MS Windows 11, PowerPoint version 2605. I have a file with audio embedded in the slides. The PPT and audio play fine on my computer. I can play the sound through a 1/8" headphone cable connected to my stereo. When I connect the HDMI to a TV set,…
Windows for home | Windows 11 | Devices and drivers
23,287 questions
asked 2026-06-17T19:32:26.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 88%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Ernest Novak
0
Reputation points
answered 2026-06-17T19:32:35.75+00:00
AI answer
2 answers
Windows defender stopped working and bluetooth airpods connection is glitching
Wasn't able to use my pc for two months and after I finally got it, this two issues popped up. I never used any enchanments with my airpods, they connect just fine but the noise comes out glitched out or just completly silent, tried updating all drivers…
Windows for home | Windows 11 | Performance and system failures
31,715 questions
asked 2026-06-13T22:32:36.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 9%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
WhiteCat199
0
Reputation points
commented 2026-06-17T19:21:53.73+00:00
WhiteCat199
0
Reputation points
2 answers
I cannot change my date of birth.
I'm over 18 and I'm trying to send messages in the game but I can't. I've watched many videos, but the adjustment option is grayed out and I can't adjust it.
Windows for home | Windows 10 | Family and online safety
1,616 questions
asked 2026-06-17T14:02:39.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kam Benjamin
0
Reputation points
commented 2026-06-17T19:17:16.7566667+00:00
EmilyS726
240.2K
Reputation points
Independent Advisor
1 answer
BSOD every few days
Hi every few days I get a BSOD just at random and dont know exactly why. I have done a clean install of my graphics card in safe mode however that did not resolve it. Here is link to a few bsod…
Windows for home | Windows 11 | Performance and system failures
31,715 questions
asked 2026-06-17T19:16:18.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 84%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
morgan
0
Reputation points
answered 2026-06-17T19:16:30.85+00:00
AI answer
1 answer
my arrow keys are swapped for my wasd keys how do i fix this change
my wasd keys are swapped how do i revert this change
Windows for home | Windows 10 | Input and language
819 questions
asked 2026-06-17T19:08:58.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 40%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Loogy K
0
Reputation points
answered 2026-06-17T19:09:54.42+00:00
AI answer
1 answer
keeping a company laptop but changing the microsoft account to a private account
My former company has accepted that I keep my laptop after quitting. Within my former company I had access to an Office365 online license. On the laptop I have Office365 installed (offline). I am also the administrator with my former company email…
Windows for home | Windows 11 | Accounts, profiles, and login
9,345 questions
asked 2026-06-17T14:02:40.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 90%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Christian Dugast
0
Reputation points
edited the question 2026-06-17T19:08:32.5533333+00:00
Stefan Blom
342.4K
Reputation points MVP
Volunteer Moderator
1 answer
XBOX and Photos app refuse to open.
(I am still on Windows 10) I don't know how else to say it - whenever I try to launch either the XBOX pc app or open a photo literally nothing happens, no error code, no system alert, there is no background process happening, just nothing. These are the…
Windows for home | Windows 10 | Gaming
10,346 questions
asked 2026-06-14T09:39:16.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 27%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mike Holiday
0
Reputation points
commented 2026-06-17T19:05:05.82+00:00
Mike Holiday
0
Reputation points
2 answers
After hardware change windows 10 is no longer activated
A couple days ago we had a massive storm and had a lightning strike a tree near our house and the surge went through the lines into our house causing a few cable devices to stop working and I'm assuming also causing the onboard Ethernet port to stop…
Windows for home | Windows 10 | Licensing and activation
6,733 questions
asked 2026-06-17T10:22:42.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jay Harrell
0
Reputation points
commented 2026-06-17T19:03:08.1833333+00:00
EmilyS726
240.2K
Reputation points
Independent Advisor
1 answer
create a recovery key
When I put the blank 32GB USB drive in my Surface laptop and enter the recovery drive, it comes up with the following message: "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't…
Windows for home | Windows 10 | Recovery and backup
411 questions
asked 2026-06-17T19:00:44.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 56.00000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
mayer z
60
Reputation points
answered 2026-06-17T19:01:03.36+00:00
AI answer
2 answers
CrossDeviceService.exe Microsoft Cross Device Service takes approx 20% processor on average
Is there a real solution to this? I see the issue exists since 2024, we are in mid 2026. https://learn.microsoft.com/en-us/answers/questions/4013056/cross-device-service-high-cpu-usage?forum=windows-all&referrer=answers Please don't give me the…
Windows for home | Windows 11 | Performance and system failures
31,715 questions
asked 2026-06-16T08:31:40.39+00:00
Shishir Tanwar
81
Reputation points
answered 2026-06-17T18:55:43.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulo GM
67,240
Reputation points
Independent Advisor
2 answers
MediaTek 7921 wifi driver crashing after windows update
I own a Lenovo laptop with a MediaTek 7921 wifi adapter, it was working properly without any major issues since september of 2025. However, Windows (10) recently did an automatic update, and upon logging back in, my wifi card was able to connect to wifi…
Windows for home | Windows 10 | Devices and drivers
39,564 questions
asked 2026-06-13T09:10:27.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 89%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rapha Paul
0
Reputation points
answered 2026-06-17T18:53:36.1233333+00:00
Lucus-V
8,335
Reputation points Microsoft External Staff
Moderator
3 answers
Hey How can i optimize my windows 11 pc and stop lag its an ideapad slim 3 lenovo?
Whenever i open my pc or run Heavy tasks my pc starts to lag and i do the hold the power button trick and my cpu overheats for no reason can someone help me?
Windows for home | Windows 11 | Performance and system failures
31,715 questions
asked 2026-06-13T08:03:20.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 4%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUE%3C/text%3E%3C/svg%3E)
Uvb76 Enjoyer
0
Reputation points
answered 2026-06-17T18:41:00.76+00:00
Lucus-V
8,335
Reputation points Microsoft External Staff
Moderator