42,630 questions
3 answers
BSODs caused by ntkrnlmp.exe
WinDBG analysis: 6: kd> !analyze -v Loading Kernel…
Windows for home | Windows 10 | Performance and system failures
asked 2026-05-16T11:57:59.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 14.000000000000002%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
gkhjkfkkjghjkg
0
Reputation points
commented 2026-05-20T12:58:03.23+00:00
gkhjkfkkjghjkg
0
Reputation points
3 answers
Unable to create passkey for Microsoft Account.
Hi, I have a Hello PIN that I have used for years to unlock my Win 11 Pro PC. For all those years, until about 6 months ago, the Hello PIN also successfully unlocked my Microsoft Account. Now, the PIN no longer unlocks my Microsoft Account (it still…
Windows for home | Windows 11 | Accounts, profiles, and login
9,131 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 35%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
1 answer
device manager constantly reloading as if something changes
so yesterday my pc started acting weird in the game rivals of aether 2 my inputs either didn't register or when they did register they would be delayed or acting as if i'm still holding a button even tho i already released it, but another thing that i…
Windows for home | Windows 11 | Devices and drivers
22,934 questions
asked 2026-05-20T11:29:38.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 84%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Sayf313 Fg
0
Reputation points
commented 2026-05-20T12:57:20.2533333+00:00
Sayf313 Fg
0
Reputation points
1 answer
'''''''''''''''''''''the characters keep repeating on their own. How do I stop this
characters keep repeating and I'd like to stop them.
Windows for home | Other | Input and language
174 questions
asked 2026-05-20T12:55:10.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Ra Cole
0
Reputation points
answered 2026-05-20T12:55:19.0666667+00:00
Q&A Assist
1 answer
how do i remove windows driver policy?
i tired the option given here :https://support.microsoft.com/en-us/windows/the-windows-driver-policy-ecd2a78c-750c-415d-93f2-e37302ce0443#articlefootersupportbridge=communitybridgehowever when it came to the powershell it kept giving me this output:…
Windows for home | Windows 11 | Settings
9,682 questions
asked 2026-05-20T12:36:48.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 16%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
firefly
0
Reputation points
answered 2026-05-20T12:54:06.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
89,825
Reputation points MVP
Volunteer Moderator
2 answers
I cant download windows 11 it keps saying the code is already used
can some one please help me with this im happy if u can becose i need something i cant get with out the windows 11 so please help me
Windows for home | Windows 11 | Performance and system failures
31,464 questions
asked 2026-05-19T15:14:55.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 9%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Anton Sørensen
0
Reputation points
commented 2026-05-20T12:51:40.5033333+00:00
DaveM121
878.4K
Reputation points
Independent Advisor
1 answer
IPod nano 7th generation cannot access iTunes on Windows 11 Home PC
I have an iPod Nano 7th generation. It used to work and sync with previous versions of Windows and iTunes. I recently obtained a Microsoft Surface laptop running Windows 11 Home. When I plug in the IPod I get an error message saying "this iPod…
Windows for home | Windows 11 | Apps
2,109 questions
asked 2025-08-23T02:44:24.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 15%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEH%3C/text%3E%3C/svg%3E)
Edward Herman
0
Reputation points
commented 2026-05-20T12:44:41.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 52%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
April
0
Reputation points
3 answers
memory always in high percentages
memory is always in overload at least 60% to 100% and processes are at least 67 to a hundred at once. i have 200gb to work with and can't reduce it without deleting everything that means anything to me. if have to do that what good it this to me. this…
Windows for home | Other | Performance and system failures
2,728 questions
asked 2026-05-20T01:22:47.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 35%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
jessica harrison
0
Reputation points
answered 2026-05-20T12:44:13.8233333+00:00
DaveM121
878.4K
Reputation points
Independent Advisor
2 answers
System Crashes during gaming
Good Afternoon, I have for a few months been dealing with system crashes & am at a loss. I feel like I have tried everything. Been using Chat GPT to work through the issue here is a list generated by ChatGPT detailing what I have tried. System /…
Windows for home | Windows 11 | Performance and system failures
31,464 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 62%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Browser issues after installing 2026-05 .NET 8.0.27 Security Update for x64 Client for Windows 11
The installation failed about five times in a row. Eventually, a repair version loaded (I did not seek out the repair version, it loaded on its own). All browsers I used were slowed to the point of being disabled. I cleared the cache for each with no…
Windows for home | Windows 11 | Windows update
14,876 questions
asked 2026-05-20T12:42:17.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 89%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
John W
0
Reputation points
answered 2026-05-20T12:42:32.29+00:00
Q&A Assist
2 answers
Since I used WINDOWS HELLO to create a pin - allows access-but doesn't enable me to actually physically use the HOTMAIL account.
Since I used WINDOWS HELLO to create a PIN, due to Facial and Thumbprint not being available for my account, the PIN allows access, but doesn't enable me to actually physically use the HOTMAIL account.
Windows for home | Windows 11 | Security and privacy
8,183 questions
asked 2026-05-19T12:09:46.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 39%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Terence Musgrave
0
Reputation points
answered 2026-05-20T12:39:50.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
5,540
Reputation points Microsoft External Staff
Moderator
2 answers
Microphone detection
My laptop on board microphone is not detected lost microphone array software
Windows for home | Windows 11 | Devices and drivers
22,934 questions
asked 2026-05-20T12:04:19.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 96%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nicholas Norris
0
Reputation points
answered 2026-05-20T12:37:17.28+00:00
David-M
112.1K
Reputation points
Independent Advisor
2 answers
How to fix corrupt xls, docs files
i did recovery but these files bring and error
Windows for home | Windows 10 | Files, folders, and storage
23,492 questions
asked 2026-05-20T10:01:32.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 71%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Stephen Bwambale
0
Reputation points
answered 2026-05-20T12:35:53.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
110.8K
Reputation points
Independent Advisor
4 answers
Random BSOD, Kernel Mode Heap Corruption (0x13A) and EXRESOURCE_TIMEOUT_LIVEDUMP (Blaming nt.sys)
Hi everyone, I'm getting random blue screens on Windows 10 since a week now after struggling with random BSOD with HEAP KERNEL CORRUPTION MODE error and need help finding the driver or hardware issue causing them I already ran SFC and DISM and they both…
Windows for home | Windows 10 | Performance and system failures
42,630 questions
asked 2026-05-19T15:53:31.9433333+00:00
Mochi Matty
0
Reputation points
edited a comment 2026-05-20T12:05:49.02+00:00
David-M
112.1K
Reputation points
Independent Advisor
2 answers
Microsoft PhoneLink: Getting an Error 403 whenever I scan the QR code on my Android Phone to connect
I'm trying to connect my Samsung phone to my laptop. The QR code takes me to a website but it says "Error 403 - Forbidden" and then a text saying "The web app you have attempted to reach has blocked your access". Anybody has any idea…
Windows for home | Windows 11 | Connect Phone and PC
1,265 questions
asked 2026-05-17T23:12:22.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vinayak Shrote
0
Reputation points
commented 2026-05-20T11:52:26.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
19,950
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Being asked to verify age despite not being, or living in the UK.
Hi, I am trying to play Forza Horzion 6 and upon launching the game, I am asked to verify my age with Yoti. I understand this is part of the UK's child safety act, though I am not in the UK nor am I a resident of the UK, and I therefore am not required…
Windows for home | Windows 11 | Gaming
4,893 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 11%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
How can i recovery my minecraft account that was migrated to mircosoft years ago?
I am trying to recover my minecraft account that i had before my motherboard went out. i replaced the board now microsoft is telling me i have to rebuy the game
Windows for home | Other | Gaming
3,764 questions
asked 2026-05-16T19:54:53.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 43%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
tammie sykes
0
Reputation points
commented 2026-05-20T11:40:55.96+00:00
Lychee-Ng
19,950
Reputation points Microsoft External Staff
Moderator
2 answers
showing no audio output device is installed
my audio output device is not working ,i don't it happen suddently , my audio software got shut down And when i tried to installed it from device manager [Screenshot (72). png] and that what is showing , please help me to fix that
Windows for home | Other | Performance and system failures
2,728 questions
asked 2026-05-20T10:57:59.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
arya
0
Reputation points
answered 2026-05-20T11:38:10.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thileep Kumar
4,190
Reputation points
Independent Advisor
1 answer
My Microsoft account got hacked but I recovered it back but it has minecraft and when I try to log in Minecraft it says minecraft profile not found I went to minecraft website and saw that I don't have minecraft purchased and I found that transfered
I saw the email I managed to find out the full email I thought It was transferred to that email has my Minecraft gamertag but when I try to enter that email it wasn't real so I tried sign up and put the same email in and found out it has not been…
Windows for home | Other | Gaming
3,764 questions
asked 2026-05-20T11:35:35.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 8%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
karim omar
0
Reputation points
answered 2026-05-20T11:36:02.7433333+00:00
Q&A Assist
1 answer
latest windows update resulted in stop code: INACCESSIBLE_BOOT_DEVICE (0x7B)
i need help, after performing windows update the device restarted now it doesn't start and it's stuck on "your device ran into a problem and needs to restart. We'll restart for you. stop code: INACCESSIBLE_BOOT_DEVICE (0x7B)"
Windows for home | Windows 11 | Windows update
14,876 questions
asked 2025-08-28T12:08:45.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 84%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
sami alawwad
0
Reputation points
commented 2026-05-20T11:18:16.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 20%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mohammed Thabzeel
0
Reputation points