8,571 questions
1 answer
One of the answers was accepted by the question author.
what are these 3 unknown accounts under the RemotePackages folder
Under the security tab in the remote packages folder I have three unknown accounts that have a question mark next to them. They are account unknown ?S-1-5-32-575, account unknown ?S-1-5-32-576, and account unknown ?S-1-5-32-577. Is this some kind of…
Windows for home | Windows 11 | Security and privacy
asked 2026-08-18T10:11:45.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
alex robinson
0
Reputation points
commented 2026-08-18T14:17:14.0766667+00:00
alex robinson
0
Reputation points
1 answer
Camera not working
I could not use my camera ad every time I open it, it says error and states the error code which is 0xA00F4271<MediaCaptureFailedEvent> (0x80004001)
Windows for home | Windows 10 | Performance and system failures
42,801 questions
asked 2026-08-18T13:36:50.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 46%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
hya
0
Reputation points
answered 2026-08-18T14:15:18.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,450
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
WHAT ARE THESE?
These showed up today. Some are items I saved over the years which now I have no idea what they are or how I get them back as I titled them. Anyone have an idea what happened?
Windows for home | Windows 11 | Files, folders, and storage
11,621 questions
asked 2026-08-17T21:45:28.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 99%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ruth Sandon
135
Reputation points
commented 2026-08-18T14:14:27.2033333+00:00
Ruth Sandon
135
Reputation points
1 answer
Account suspended because of unautherized activity
My Account was suspended because of unautherized activity of a third party. Now i cant revover it because it says the account doesnt exist. On this Account i have my Office 365 and Xbox Subscriptions and games aswell as a Gta 6 Pre-Order, so i need this…
Windows for home | Windows 11 | Accounts, profiles, and login
9,819 questions
asked 2026-08-18T09:16:40.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 26%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Niklas Baetge
0
Reputation points
answered 2026-08-18T14:06:52.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
8,515
Reputation points Microsoft External Staff
Moderator
2 answers
login problem
so i am facing a problem with login every time i try to log in and it says that otp or code is sent to your email or phone number but i never get otp or code
Windows for home | Windows 11 | Accounts, profiles, and login
9,819 questions
asked 2026-08-18T13:32:13.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 50%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
atharv ahiwale
0
Reputation points
answered 2026-08-18T14:05:33.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
49,905
Reputation points
Independent Advisor
1 answer
how to fix easy anti cheat crashing game
hi, im trying to play elden ring on pc but it keeps crashing after certain amounts of time. ive never had this problem a lot, its only started appearing more frequently now. i looked at event viewer and each time the game crashes its due to this: File…
Windows for home | Windows 11 | Gaming
5,246 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 16%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Store: All updates and downloads are either stuck on queue or fail mysteriously. If I do one individually it downloads for a bit and then fails.
My laptop is galaxy book 6 ultra and I got it literally 2 days ago. So a lot of updates are happening at the same time. But this is unacceptable since because of this store all my apps remain outdated. I tried all the steps like msreset.exe, deleting old…
Windows for home | Windows 11 | Microsoft Store
3,261 questions
asked 2026-08-18T12:41:08.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 59%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Joseph Pereira
0
Reputation points
commented 2026-08-18T14:01:21.4666667+00:00
Joseph Pereira
0
Reputation points
2 answers
System restore due to lost password on Windows 11
Hi All, I updated a password recently on my laptop and due to being in a rush, didn't write the new p/w down. School boy error.. After trying to unsuccessfully login, I have removed the hard drive and copied all the relevant files to another computer,…
Windows for home | Windows 11 | Recovery and backup
5,706 questions
asked 2026-08-14T09:16:37.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 91%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Angus Ritchie
0
Reputation points
commented 2026-08-18T13:59:49.97+00:00
Angus Ritchie
0
Reputation points
1 answer
Apps closing on 'Sleep' mode.
When I 'sleep' my laptop, usually, on switching on again, the apps that I had opened appear. However, sometimes the apps disappear. This means that I have to individually open each document, XL, website etc again. The browser has a 'restore pages' option…
Windows for home | Windows 11 | Sleep and Power on, off
2,166 questions
asked 2026-08-18T13:58:25.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 7.000000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Larry de Cleir
0
Reputation points
answered 2026-08-18T13:58:42.26+00:00
AI answer
3 answers
Microsoft sign in window keeps closing
I'm trying to sign in with my other email in the Xbox app (or the Microsoft store) and when I click the option (Use a different account Email, phone, or Skype) the window opens with a blank screen and then closes. When I use my current email it works…
Windows for home | Windows 10 | Microsoft Store
6,578 questions
asked 2026-07-22T07:28:19.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jayven Avellaneda
0
Reputation points
commented 2026-08-18T13:55:10.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
20,040
Reputation points Microsoft External Staff
Moderator
0 answers
Windows updates are behaving badly for Windows 25H2
I've had a Dell Latitude 9430 for a while now. I regularly use Dell SupportAssist. Why does Microsoft want to update "Dell, Inc. Firmware Driver Update (0.1.41.0)" when my BIOS already has version 1.41.0, released on July 21, 2026? It's…
Windows for home | Windows 11 | Windows update
15,347 questions
asked 2026-08-18T13:53:55.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 64%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
André Toth
261
Reputation points
asked 2026-08-18T13:53:55.08+00:00
André Toth
261
Reputation points
1 answer
Apps that open on Start Up
I want to control which apps open automatically on startup. How can I do that? Can you show me how?
Windows for home | Windows 11 | Apps
2,310 questions
asked 2026-08-18T13:47:05.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 17%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Long, Regina
0
Reputation points
answered 2026-08-18T13:47:18.5933333+00:00
AI answer
0 answers
After my last 2 updates this computer works so slow that it is almost useless.
I can hardly use this computer after the last 2 updates from micro soft. It is now so slow and it is directly associated to something that you sent me. The problem needs correcting
Windows for home | Windows 11 | Windows update
15,347 questions
asked 2026-08-18T13:42:21.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 95%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jessie Frost
0
Reputation points
1 answer
My Onn headphones are glitchy and very laggy
Whenever I connect my headphones (Onn) to my phone it works perfectly fine but when I connect it to m lenovo mircorosft laptop it is glitch and laggy
Windows for home | Other | Devices and drivers
6,748 questions
asked 2026-08-18T13:41:49.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 99%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
jonathan solomon
0
Reputation points
answered 2026-08-18T13:42:06.45+00:00
AI answer
2 answers
Lock screen by-passed on Windows 11 startup to immediately show Sign-In screen
I am using a Home Windows 11 computer. A Microsoft agent has remotely changed my lock screen settings on startup, as the lock screen with the clock, information and Windows Spotlight image of the day is by-passed, and immediately the 'sign-in' screen…
Windows for home | Windows 11 | Desktop, Start, and personalization | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 90%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
1 answer
How to fix error code 0x80070032 when trying to install a language pack?
Hello, I'm on Windows 11 & I was trying to install a Japanese Language Pack on my PC. But I kept getting the error when trying to install it. Is there any solution on how to fix this?
Windows for home | Windows 11 | Input and language
2,009 questions
asked 2026-08-17T12:28:56.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 72%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Griefer Lover
0
Reputation points
commented 2026-08-18T13:32:25.59+00:00
David-M
122.8K
Reputation points
Independent Advisor
1 answer
Rode X usb microphone suddenly not working since windows update
Good evening, my microphone was working this morning but suddenly after the updates isn't anymore. The "on" light is active (most of the time) my headphones work through it, but it isn't recognising any sound input. I have checked all my…
Windows for home | Windows 11 | Devices and drivers
24,034 questions
asked 2026-08-17T17:45:54.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 56.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Siân Clemson
0
Reputation points
commented 2026-08-18T13:30:33.51+00:00
Siân Clemson
0
Reputation points
1 answer
HOW TO LINK MY MICROSOFT ACCOUNT TO THE PLAYSTATION 5?
HOW TO LINK MY MICROSOFT ACCOUNT TO THE PLAYSTATION 5?
Windows for home | Other | Gaming
4,173 questions
asked 2026-07-16T10:19:42.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2026-08-18T13:27:35.93+00:00
Vikki-T
8,515
Reputation points Microsoft External Staff
Moderator
1 answer
NgcCtnrSvc crashes 3 times in ucrtbase.dll (0xc0000005), then Windows 11 25H2 lock screen has no credential UI
Summary On Windows 11 Pro 25H2, the Microsoft Passport Container service (NgcCtnrSvc) repeatedly crashes inside ucrtbase.dll with exception 0xc0000005. After the third crash, Service Control Manager stops restarting it. A later lock/unlock attempt can…
Windows for home | Windows 11 | Accounts, profiles, and login
9,819 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 85%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
page fault in nonpaged area windows 8.1
Wie kann ich das Fehler " page fault in nonpaged area windows 8.1" beheben.
Windows for home | Previous Windows versions | Performance and system failures
asked 2026-08-18T13:25:57.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 57.99999999999999%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
HICHEM CHAKROUN
0
Reputation points
asked 2026-08-18T13:25:57.03+00:00
HICHEM CHAKROUN
0
Reputation points