4,424 questions
1 answer
error message on win 11 after an update to security code LS-0013
Error code just started popping up after security upgrade stopping my game from launching code LS-0013 what is this
Windows for home | Windows 11 | Gaming
asked 2026-01-13T23:01:15.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 67%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Travis Plumley
0
Reputation points
answered 2026-01-13T23:01:21.8733333+00:00
Q&A Assist
2 answers
how to fix shift key
my shift key does not work. i am following the instructions that i found on a previous q7a, but it is stuck on 62.3 percent at this step; DISM /Online /Cleanup-Image /RestoreHealth i am not sure how to proceed. obviously my shift key is still not working…
Windows for home | Windows 11 | Input and language
1,822 questions
asked 2026-01-13T14:47:25.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 24%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kristen Stuppy
0
Reputation points
edited the question 2026-01-13T22:56:04.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Ian-Ng
7,650
Reputation points Microsoft External Staff
Moderator
5 answers
Sign-in help
I have a Microsoft account that I can’t sign into. My daughter gave me a computer and I signed in with my credentials that I remember and now I can’t get into the computer because it’s wants to verify my account with an old email and phone that I don’t…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2025-07-20T23:32:09.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 37%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jennifer Williams
45
Reputation points
commented 2026-01-13T22:54:05.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 83%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
عبدلله محمد على
0
Reputation points
5 answers
One of the answers was accepted by the question author.
I have just upgraded from Window 10 to Windows 11 and have endeavored to unlock the Task Bar in accordance with the instructions given on the web. The Unlock and Lock buttons are missing from the task bar menu. How do I restore the Unlock/Lock buttons?
My new upgrade of Windows 11 24H4 is missing the Unlock and Lock buttons in the Task bar menu. Can anyone advise how I can download the Unlock/Lock buttons or activate them if they are hidden in the Windows 11 program somewhere? Moved from System…
Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 28.999999999999996%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
0X800700A1 error, trying to download minecraft from microsoft store
I couldn't figure out how to tag this, this is an issue I have with the microsoft store. I have owned minecraft on my laptop for a while, when realms stopped functioning on my device. I tried uninstalling and then reinstalling to reset it. but after…
Windows for home | Windows 11 | Microsoft Store
2,637 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 37%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
3 answers
I can’t reactivate my legally purchased Windows 11 Pro key after reinstalling Windows on the same PC.”
Hello. I am having an issue with activating Windows 11 Pro. I legally purchased a Windows 11 Pro product key approximately 3 years ago. After the first installation, Windows was activated successfully. Recently, I reinstalled Windows on the same computer…
Windows for home | Windows 11 | Licensing and activation
4,211 questions
asked 2026-01-13T20:09:46.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 32%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Demian Berladyn
0
Reputation points
answered 2026-01-13T22:45:07.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
102.5K
Reputation points
Independent Advisor
1 answer
Wrong date of birth with my wife's Microsoft account needs to be updated
I have created one Microsoft account for my wife for her new Lenovo laptop windows. But by mistake, I put my son's date of birth which is minor. Please help me to update the date of birth. Account name : ******@gmail.com Actual date of birth is 22nd…
Windows for home | Windows 11 | Accounts, profiles, and login
8,081 questions
asked 2026-01-13T22:11:27.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 93%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
shijil kizhakkayil
0
Reputation points
answered 2026-01-13T22:44:00.5866667+00:00
EmilyS726
193.2K
Reputation points
Independent Advisor
1 answer
Windows Product Key
My pc recently broke were i had to warranty my gpu, during which i tried reinstalling windows in order to find the problem with it when it wasn't working ( this was before i knew it was a gpu issue. anyways i get a new gpu and the computer works great…
Windows for home | Windows 11 | Licensing and activation
4,211 questions
asked 2026-01-13T22:43:46.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 85%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGO%3C/text%3E%3C/svg%3E)
Grayson O'Neill
0
Reputation points
answered 2026-01-13T22:43:54.7166667+00:00
Q&A Assist
4 answers
Halo MCC and Infinite Audio Problems
Whenever I try to play Halo MCC or Halo Infinite using headphones, it always maxes out my headphone volume and won't let me change or mute the sound. It only happens when I use headphones. It also happens with and without having a separate USB…
Windows for home | Windows 11 | Gaming
4,424 questions
asked 2026-01-12T21:52:57.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 9%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Luke Mower
0
Reputation points
answered 2026-01-13T22:43:25.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 81%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Arlene D
25,875
Reputation points
Independent Advisor
2 answers
How do I stop Phone Link from crashing?
The Phone Link app worked phenomenally when I first received my HP laptop. However just after a few days, the Phone Link app stopped working. More specifically, the app crashes every time I try to launch it. I have tried the repair and terminate…
Windows for home | Windows 11 | Connect Phone and PC
1,115 questions
asked 2026-01-13T20:31:44.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 41%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lonnie Small
0
Reputation points
answered 2026-01-13T22:39:44.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
31,040
Reputation points
Independent Advisor
1 answer
How does Microsoft detect illegal/unauthorized login request?
Hi, Please see Case #7095819290. I was getting pop up on my Authenticator asking to approve sign-in. I kept denying it. It happened about 6-10 times. The Microsoft support person asked me to change my password and I have done that. The question I have…
Windows for home | Windows 11 | Security and privacy
7,613 questions
asked 2026-01-13T22:39:03.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 3%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sanny Shaikh
0
Reputation points
answered 2026-01-13T22:39:42.97+00:00
Q&A Assist
3 answers
My HP 6555e printer is used on Windows 11 is set as the default, but it is offline . How do I get it online
I cannot get my HP printer 6555e, used on Windows 11, on line. It is installed on my computer as **default **but I can't get it online
Windows for home | Windows 11 | Devices and drivers
21,278 questions
asked 2026-01-13T20:15:53.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 87%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
George Hampton
0
Reputation points
answered 2026-01-13T22:37:51.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
70,685
Reputation points
Independent Advisor
1 answer
Sound disabled after installing Jan 13, 2026 update
The update for Jan 13, 2026 has disabled the sound. The sound trouble shooter has no solution. Kindly advise if there is a solution that I can do myself or do I need to seek tech support.
Windows for home | Windows 11 | Devices and drivers
21,278 questions
asked 2026-01-13T22:37:08.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 45%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Scotty Campbell
0
Reputation points
answered 2026-01-13T22:37:15.56+00:00
Q&A Assist
1 answer
windows 7 32 bit qt5webenginewidgets.dll missing
windows 7 32 bit qt5webenginewidgets.dll missing. i looked under win system32 its not there. dont know what program it came with
Windows for home | Previous Windows versions | Search, touch, and mouse
asked 2026-01-13T22:35:48.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 68%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tom Ravencraft
0
Reputation points
answered 2026-01-13T22:35:57.9633333+00:00
Q&A Assist
2 answers
No Output Device Found for Sound WIndows 11
No Output Device Found for Sound Windows 11, spatial sound format will not engage.
Windows for home | Windows 11 | Devices and drivers
21,278 questions
asked 2026-01-13T21:27:28.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Brian Wolf
0
Reputation points
answered 2026-01-13T22:34:26.7533333+00:00
Lester Bernard Reyes
70,685
Reputation points
Independent Advisor
3 answers
How do I get 1920x1080 screen resolution
1920x1080 screen resolution isn't listed. How do I get it? Thank you.
Windows for home | Other | Windows update
1,424 questions
asked 2026-01-13T21:50:02.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 64%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Pedro Báez
0
Reputation points
answered 2026-01-13T22:33:52.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
30,445
Reputation points
Independent Advisor
2 answers
windows 10 activation
Unable to reactivate Windows 10 Pro after hardware change. Previous motherboard had power/crashing issues. Replaced with exact same model, but Windows 10 still sees hardware change. Have tried everything, cmd line, reset activation, etc - no…
Windows for home | Windows 10 | Licensing and activation
6,620 questions
asked 2026-01-13T19:16:25.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 9%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
JOHN RICHARDS
0
Reputation points
commented 2026-01-13T22:33:33.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D
31,120
Reputation points
Volunteer Moderator
2 answers
S Mode auto-activated, can't load pdf files or McAfee
Win11 S Mode seems to have auto-activated; now pdf files won't load, get McAfee errors Moved from: Microsoft Edge | Browser crashes or stops working | Windows 11
Windows for home | Windows 11 | Licensing and activation
4,211 questions
asked 2026-01-08T20:05:24.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 2%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jean Chacona
0
Reputation points
answered 2026-01-13T22:32:51.7033333+00:00
Jean Chacona
0
Reputation points
1 answer
One of the answers was accepted by the question author.
A few complaints about Windows 11...
Dear Microsoft, I got a message out of nowhere 1 night from Windows Media Player Legacy, something about my playlist being corrupted or something, and the evidence led to exception code 0xC0000005. I've NEVER have that before. Is there something I have…
Windows for home | Windows 11 | Apps
1,558 questions
asked 2026-01-13T04:17:52.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Ryan Woo-Ming
0
Reputation points
accepted 2026-01-13T22:31:26.6166667+00:00
Ryan Woo-Ming
0
Reputation points
3 answers
no wsreset.exe
no access to microsoft store, and no wsreset.exe found
Windows for home | Windows 11 | Microsoft Store
2,637 questions
asked 2026-01-13T20:55:29.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 81%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Spanish Eyes
0
Reputation points
answered 2026-01-13T22:31:18.1+00:00
Lester Bernard Reyes
70,685
Reputation points
Independent Advisor