24,591 questions
1 answer
Need assistance with the DISK MANAGEMENT CONSOLE ERROR
Hello Microsoft Windows Support, I am facing a persistent storage/disk-management issue on my Windows 11 PC and need help resolving it correctly. Problem I have an HDD installed in my computer, and Windows detects the HDD. The drive appears to be in a…
Windows for home | Windows 11 | Devices and drivers
asked
2026-10-07T13:16:35.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 89%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
viennay tiwaarri
0
Reputation points
edited the question
2026-10-08T09:50:09.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
23,100
Reputation points Microsoft External Staff
Moderator
2 answers
Blocked laptop - Changed number
Urgent situation. My laptop from 2021 completed it's windows update and went into bitlocker recovery mode.. it has all my files on there. So now it requires I sign into my Microsoft account to obtain bitlocker ID. Unfortunately, this account is very old…
Windows for home | Other | Security and privacy
2,822 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 92%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
2 answers
My account security info update
Kindly update my security info as soon as possible i have to sign in to my laptop kindly update it fast My laptop is locked due to security info update time period of 30 days. But i need my laptop,my job related work is in laptop
Windows for home | Windows 11 | Security and privacy
8,772 questions
asked
2026-03-29T15:15:46.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 78%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Muhammad Haris
0
Reputation points
commented
2026-10-08T09:44:51.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Ermias
0
Reputation points
3 answers
Error when launching the installer Windows 10
For an unknown reason, launching this tool on your computer failed. If the problems persist, contact support and provide the error code. Error code: 0x80070002-0x20000
Windows for home | Other | Install and upgrade
1,550 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 43%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Several crashes recently, in game or briefly after pc startup
Hi. Recently am plagued with the PC freezes and not responding, requiring hard reboot. Only the most recent PC crash (having a dump file created) generated a dump file. Was encountering the same issues 3 months ago and the problem disappear, but the…
Windows for home | Windows 11 | Performance and system failures
32,568 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
windows 10
i cant download nothing from the microsoft store and it say couldn't sign you into xbox live
Windows for home | Windows 10 | Microsoft Store
6,610 questions
asked
2026-10-07T21:14:54.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 83%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJY%3C/text%3E%3C/svg%3E)
juelz yarber
0
Reputation points
edited an answer
2026-10-08T09:22:14.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
28,995
Reputation points Microsoft External Staff
Moderator
2 answers
How do I get slideshow to show all 200 images in a file in 'my pictures'?
I select 'all' and still it only shows 30 in a loop, Novice here so please keep answers simple. Thank you for reading this
Windows for home | Windows 11 | Desktop, Start, and personalization | Themes
asked
2026-10-04T10:14:58.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 76%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Roger Allum
0
Reputation points
commented
2026-10-08T09:10:21.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,235
Reputation points Microsoft External Staff
Moderator
2 answers
BT-1000 It shows it's connected but I have no sound
My speaker JBL as a BT Dash 1000 adapter the computer has it named as Headphones Should I rename it so I can hear sound I can't hear anything even though it says it's connect Please rewrite this the way it should be
Windows for home | Previous Windows versions | Devices and drivers
35,514 questions
asked
2026-10-04T12:06:11.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 80%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
MrNate Burney Jr
0
Reputation points
commented
2026-10-08T09:10:07.8433333+00:00
Kai-H
28,235
Reputation points Microsoft External Staff
Moderator
2 answers
How to reactivate windows after getting a new ssd?
I got a new ssd and that means I need to reactivate windows. I don't know my windows key or have it backed up, and if I try pressing troubleshoot>i changed hardware on this pc recently, it just fails. It says i'm logged into the wrong account but I…
Windows for home | Windows 11 | Licensing and activation
5,376 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 76%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
2 answers
Cannot turn off People Suggestions in Microsoft Account Privacy
I'm trying to turn off the people suggestions toggle in Privacy Settings for my Microsoft account. The togge goes to the off position, so I leave the page, and when i got back to my privacy settings, the toggle is set to on, again. What gives? My…
Windows for home | Previous Windows versions | Security and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 62%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
2 answers
64bit windows 7 can't run windows update
advised to download and run kb3138612 from microsoft update catalog, restarted then download kb4474419 and restart, done check for updates again, done still getting error 80072EFE
Windows for home | Previous Windows versions | Windows update
20,555 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 36%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Windows 10 error
running win 10 , windows update wants to fix error in insider program (0x777777) just going into a loop to fix itMoved from Windows Insider
Windows for home | Windows 10 | Windows update
23,850 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 42%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
2 answers
How to fix Taskbar whiteout?
The Windows 11 Taskbar randomly goes completely white. I have to use the Windows key for it to go back to normal and to be able to use Taskbar icons. I can't see a pattern relating to what apps are open at the time. Any advice on a fix?
Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 1%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
How to view reults report from the memory diagnostics test (when all other suggestions fail)
No results report was created. I am having no problems and I expected to see a results log indicating no errors. I followed the information I found in Microsoft Learn. No results log were created. Then I monitored the test (1.5 hours) and when it…
Windows for home | Windows 11 | Performance and system failures
32,568 questions
asked
2026-10-06T03:53:58.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Barbara Lloyd
0
Reputation points
commented
2026-10-08T08:53:50.7066667+00:00
Kai-H
28,235
Reputation points Microsoft External Staff
Moderator
2 answers
My account has been taken over.
My personal Microsoft account was hacked. The attacker changed my password and changed the security/recovery email address. I still have the original Microsoft security email from October 5 saying that my password was changed. When I try to recover the…
Windows for home | Other | Security and privacy
2,822 questions
asked
2026-10-07T22:16:29.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 80%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
OceanBreezeRock
0
Reputation points
edited an answer
2026-10-08T08:48:51.4866667+00:00
Lychee-Ng
28,995
Reputation points Microsoft External Staff
Moderator
2 answers
phonelink no longer working properly on PC
My phonelink used to work just fine up until a week ago and for no reason stopped working properly. Nothing changed, and I didn't change any settings on my phone or PC. When I open apps on my PC using phonelink such as a baby cam -- I can no longer click…
Windows for home | Windows 11 | Connect Phone and PC
1,423 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 64%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
1 answer
can't find windows 11 pro 25H2
Hello I need to download t his version instead of 26H2 can someone help me guide me to the download link Thank you
Windows for home | Windows 11 | Install and upgrade
9,322 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 71%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Apps not working after Windows update
At least three apps are not working: Edge, Outlook, Copilot after an update. I tried Repair to reinstall Edge but it made no difference.
Windows for home | Windows 11 | Windows update
15,630 questions
asked
2026-10-08T07:48:26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 61%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mike Cheeseman
0
Reputation points
answered
2026-10-08T08:45:48.33+00:00
GsN5034 - IA
78,260
Reputation points
Independent Advisor
1 answer
Minecraft used to work, now it wont launch no matter what I do.
I have this gaming laptop that is windows that I bought minecraft on. It used to work just fine, bedrock and Java. However, I tried it again recently and it wont launch no matter what. No matter where I launch it from it always says "something went…
Windows for home | Other | Gaming
4,394 questions
asked
2026-07-27T03:27:02.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 35%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Titus Pummer
0
Reputation points
commented
2026-10-08T08:45:47.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
2 answers
Snipping Tool cannot open and Windows + Shift + S shows "This file does not have an app associated with it", also MS Snipping Tool is stuck at downloading queued in the MS Store
Whenever we tried to use Snipping tool either via the print screen button or by the combination Shift + Windows + S, we get an error this file does not have an app associated with it. and when I try to repair the Snipping tool and try to update MS Store…
Windows for home | Windows 11 | Apps
2,418 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 84%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERI%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)