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SMS pricing

Note

In most cases, customers with Azure subscriptions locations that match the country/region of the Number offer can buy the Number. However, US and Canada numbers may be purchased by customers with Azure subscription locations in other countries/regions. For details about in-country/region and cross-country/region purchases, see Country/region availability of telephone numbers and subscription eligibility.

Important

  • For billing locations in the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products. In addition, customer spend on the products isn't eligible for Microsoft Azure Consumption Commitment drawdown.

  • For billing locations outside the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products.

To use the Toll-free SMS service, you need to provision a toll-free number through the Azure portal. Once you provision a toll-free number, pay-as-you-go pricing applies to the leasing fee and the usage fee. Azure Communication Services determines the leasing fee and the usage fee by the location of the toll-free number and the destination.

Toll free pricing

Leasing fee

Fees for toll free leasing are charged after provisioning and then recur on a month-to-month basis:

Country/Region Number type Monthly fee
United States Toll-free $2/mo
Canada Toll-free $2/mo
Puerto Rico Toll-free $2/mo

Usage Fee

SMS offers pay-as-you-go pricing. The price is a per-message segment* charge based on the destination of the message. You can send messages by toll-free phone numbers to phone numbers located within the United States, Canada, and Puerto Rico.

The following prices are exclusive of the required communications taxes and fees:

Country/Region Send Message Receive Message
United States $0.0075 $0.0075
Canada $0.0075 $0.0075
Puerto Rico $0.0400 $0.0075

*For more information about message segments, see SMS character limits.

Carrier surcharge

A standard carrier surcharge is applicable to messages exchanged via toll free numbers. A carrier surcharge is a per-message segment* charge and is subject to change. Carrier surcharge is calculated based on the destination of the message for sent messages and based on the sender of the message for received messages. For more information, see Carrier surcharges. For more information about how SMS prices are calculated, see Pricing example: 1:1 SMS sending.

Country/Region Send Message Receive Message
United States $0.0025 $0.0010
Canada $0.0085 NA

*For more information about message segments, see SMS character limits.

Important

  • For billing locations in the United States and Puerto Rico, Azure Prepayment (formerly Monetary Commitment) and Azure prepaid credits can't be used to purchase 10DLC-related products. In addition, spend on these products is not eligible for Microsoft Azure Consumption Commitment (MACC) drawdown.

  • For billing locations outside the US and Puerto Rico, MACC eligibility depends on subscription configuration. To check if your subscription qualifies, see Phone number management for United States

10 Digit Long Code (10DLC) pricing

This article describes the pricing for 10DLC (10-Digit Long Code) SMS services available through Azure Communication Services. 10DLC is primarily supported in the United States. Availability depends on your subscription billing location and eligibility. For more information about supported countries/regions, see Phone number management for United States.

The 10DLC SMS service requires:

  • Registering a brand
  • Registering one or more campaigns
  • Provisioning a 10DLC phone number

Pay-as-you-go pricing applies to these services: brand registration, campaign registration, phone number leasing, and message usage.


Registration fees

Registration fees apply to brands and campaigns as part of the 10DLC compliance process in the United States.

Service Name Charge Type Campaign Type Billing Frequency Description Price
Brand Registration Registration One-time Fee for registering a brand $4
Brand Vetting Vetting Standard One-time Standard brand vetting (required in most cases) $40
Brand Vetting Vetting Enhanced One-time Enhanced vetting for increased trust scores (Coming soon)
Campaign Registration Registration Emergency Monthly Campaigns related to emergency services $5
Campaign Registration Registration Low Volume Monthly Campaigns with limited message volume $1.50
Campaign Registration Registration Franchises Monthly Franchise-related campaign registration $30
Campaign Registration Registration Charity Monthly Nonprofit or charitable campaign registration (Not linked to nonprofit brands) $3
Campaign Registration Registration Sole Proprietor Monthly Campaigns registered under Sole Proprietor brand type $2

Note

The Campaign Registry (TCR) and participating carriers set trust scores and vetting requirements.

  • Brand vetting is typically required to achieve higher trust scores and better message throughput.
  • Vetting is generally required for brands not listed in the Russell 3000 index.

Phone number leasing fee

Monthly leasing fees for phone numbers.

Number Type Charge Type Billing Frequency Description Price
Local (Geographic) Leasing Monthly Monthly fee for leasing a 10DLC phone number $1

Usage fee

SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message.

Country/Region Send Message Receive Message
United States $0.0075 $0.0075

Tip

A message segment is typically 160 characters or less. For details, see SMS character limits.


Carrier surcharges

A carrier surcharge applies to messages exchanged using 10DLC numbers. This surcharge is a per-message segment fee determined by the mobile carrier of the recipient (outbound) or sender (inbound).

Carrier Direction Fee per Segment
AT&T Outbound $0.0020
T-Mobile (incl. Sprint) Outbound + Inbound $0.0030
Verizon Outbound + Inbound $0.0030
US Cellular Outbound $0.0050
TextNow Outbound $0.0020
Bluegrass Outbound $0.0000
C-Spire Outbound $0.0000
Commnet Outbound $0.0000

For more information, see Carrier fees in the SMS FAQ.

Important

Short Code availability is currently restricted to Azure enterprise subscriptions that have a billing address in the United States, Canada, and United Kingdom.

Important

  • For billing locations in the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products. In addition, customer spend on the products isn't eligible for Microsoft Azure Consumption Commitment drawdown.

  • For billing locations outside the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products.

To use the Short Code service, you need to provision a short code through the Azure portal. Once you provision a short code, pay-as-you-go pricing applies to the leasing fee, usage fee, and the carrier surcharge. Azure Communication Services determines the leasing fee, usage fee, and carrier surcharge by the short code type, location of the short code, destination, and the carrier of the message.

Short Codes pricing

Setup fee

When you apply for a short code, there are two charges to consider:

  • Prepaid Monthly Fee: A fee that covers the period from the day of application until the short code is delivered. Currently, this fee is temporarily waived and isn't charged.
  • Setup Fee: A one-time charge applied at the time the short code is delivered.

Prepaid fee

Country/Region Fee type Description Fee
Canada Short Code Fee Charged before short code delivery. $1000/mo
United Kingdom Short Code Fee Charged before short code delivery. $1600/mo
United States Random Short Code Fee Charged before short code delivery. $1000/mo*

*Extra $500/mo would be charged for Vanity short codes"

Note

The pre-paid monthly fee is currently waived and is not charged. The fee waiver is a temporary measure and subject to change.

Setup fee details

Country/Region Fee type Description Fee
Canada Setup Fee Charged at the time the Short Code is delivered $3,000
United States Setup Fee Charged at the time the Short Code is delivered $650

Note

Short Codes provisioning typically takes on average 8 to 12 weeks.

Leasing fee

Fees for short code leasing are charged after provisioning is complete and then recur on a month-to-month basis:

Country/Region Number type Monthly fee
Canada Random Short Code $1000/mo
United Kingdom Random Short Code $1600/mo
United States Random Short Code $1000/mo*

*Extra $500/mo would be charged for Vanity short codes

Usage fee

SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. You can send messages from a short code to phone numbers located within the specified countries or regions.

The following prices don't include the required communications taxes and fees:

Country/Region Send Message Receive Message
Canada $0.0268 $0.0061
United Kingdom $0.04 $0.0075
United States $0.0075 $0.0075

*See our guide on SMS character limits to learn more about message segments.

Carrier surcharge

A standard carrier surcharge applies to messages exchanged via short-codes. A carrier surcharge is a per-message segment* charge and is subject to change. Carrier surcharge is calculated based on the destination of the message for sent messages and based on the sender of the message for received messages. See the SMS FAQ Carrier fees.

Country/Region Send Message Receive Message
Canada $0.0050 NA
United States $0.0025 NA

Important

  • For billing locations in the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products. In addition, customer spend on the products isn't eligible for Microsoft Azure Consumption Commitment drawdown.

  • For billing locations outside the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products.

To use the Alphanumeric sender ID service, you need to enable alphanumeric sender ID through the Azure portal. Once the alphanumeric sender ID service is enabled, pay-as-you-go pricing applies to the usage fee. Azure Communication Services determines the usage fee by the destination of the message.

Alphanumeric sender ID Pricing

Usage Fee

SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. You can send messages from an alphanumeric sender ID to phone numbers located within the destinations in the following table.

The following prices don't include the required communications taxes and fees:

Country/Region Send Message
Australia $0.049
Austria $0.0932
Czech Republic $0.0490
Denmark $0.0499
Estonia $0.0845
Finland $0.0820
France $0.076
Germany $0.0895
Ireland $0.07
Italy $0.0833
Lithuania $0.041
Latvia $0.065
Netherlands $0.092
Norway $0.0620
Poland $0.041
Portugal $0.045
Slovakia $0.0650
Slovenia $0.0470
Spain $0.0833
Sweden $0.055
Switzerland $0.069
United Kingdom $0.04

*For more information about message segments, see SMS character limits.

Important

  • For billing locations in the US and Puerto Rico – Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products. Additionally, customer spend on the products isn't eligible for Microsoft Azure Consumption Commitment drawdown.

  • For billing locations outside the US and Puerto Rico Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products.

Mobile Numbers are long-term leased numbers for A2P SMS messaging within select countries/regions, billed on a pay-as-you-go basis.

Mobile Numbers Pricing

Phone Number Leasing Monthly Fee

The Monthly leasing fees apply per phone number provisioned.

The following prices are exclusive of the required communications taxes and fees:

Country Monthly Fee
Australia $6.50/mo
Belgium $1.25/mo
Denmark $15/mo
Finland $5/mo
Ireland $6.50/mo
Latvia $1/mo
Netherlands $6/mo
Poland $4/mo
Sweden $3/mo
United Kingdom $1.15/mo

Usage Fee

SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. Messages can be sent from a Mobile Number to phone numbers located within the destinations mentioned below.

The following prices are exclusive of the required communications taxes and fees:

Country Send Message Receive Message
Australia $0.049 $0.0075
Belgium $0.105 $0.0075
Denmark $0.0499 $0.0075
Finland $0.082 $0.0075
Ireland $0.070 $0.0075
Latvia $0.065 $0.0062
Netherlands $0.092 $0.0075
Poland $0.041 $0.0075
Sweden $0.055 $0.0075
United Kingdom $0.04 $0.0075

*See our guide on SMS character limits to learn more about message segments.

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