SMS Pricing
Important
In most cases, customers with Azure subscriptions locations that match the country/region of the Number offer will be able to buy the Number. However, US and Canada numbers may be purchased by customers with Azure subscription locations in other countries/regions. Please see here for details on in-country and cross-country purchases.
The Toll-free SMS service requires provisioning a toll-free number through the Azure portal. Once a toll-free number is provisioned, pay-as-you-go pricing applies to the leasing fee, and the usage fee. The leasing fee, and the usage fee is determined by the location of the toll-free, and the destination.
Toll Free Pricing
Leasing Fee
Fees for toll-free leasing are charged after provisioning and then recur on a month-to-month basis:
| Country/Region | Number type | Monthly fee |
|---|---|---|
| United States | Toll-free | $2/mo |
| Canada | Toll-free | $2/mo |
| Puerto Rico | Toll-free | $2/mo |
Usage Fee
SMS offers pay-as-you-go pricing. The price is a per-message segment* charge based on the destination of the message. Messages can be sent by toll-free phone numbers to phone numbers located within the United States, Canada, and Puerto Rico.
The following prices are exclusive of the required communications taxes and fees:
| Country/Region | Send Message | Receive Message |
|---|---|---|
| United States | $0.0075 | $0.0075 |
| Canada | $0.0075 | $0.0075 |
| Puerto Rico | $0.0400 | $0.0075 |
*Please see our guide on SMS character limits to learn more about message segments.
Carrier surcharge
A standard carrier surcharge is applicable to messages exchanged via toll-free numbers. A carrier surcharge is a per-message segment* charge and is subject to change. Carrier surcharge is calculated based on the destination of the message for sent messages and based on the sender of the message for received messages. See our guide on Carrier surcharges for details. See our pricing example here to see how SMS prices are calculated.
| Country | Send Message | Receive Message |
|---|---|---|
| United States | $0.0025 | $0.0010 |
| Canada | $0.0085 | NA |
*Please see our guide on SMS character limits to learn more about message segments.
Important
Short Code availability is currently restricted to Azure enterprise subscriptions that have a billing address in the United States, Canada, and United Kingdom.
The Short Code service requires provisioning a short code through the Azure portal. Once a short code is provisioned, pay-as-you-go pricing applies to the leasing fee, usage fee, and the carrier surcharge. The leasing fee, usage fee, and the carrier surcharge are determined by the short code type, location of the short code, destination, and the carrier of the message.
Short Codes Pricing
Setup Fee
When applying for a short code, there are two charges to consider:
- Pre-paid Monthly Fee: This fee covers the period from the day of application until the short code is delivered. Currently, this fee is temporarily waived and will not be charged.
- Setup Fee: This is a one-time charge applied at the time the short code is delivered.
Pre-paid fee
| Country | Fee type | Description | Fee |
|---|---|---|---|
| Canada | Short Code Fee | Charged before short code delivery. | $1000/mo |
| United Kingdom | Short Code Fee | Charged before short code delivery. | $1600/mo |
| United States | Random Short Code Fee | Charged before short code delivery. | $1000/mo* |
*Extra $500/mo would be charged for Vanity short codes"
Note
The pre-paid monthly fee is currently waived and will not be charged. Please be aware that this is a temporary measure and subject to change.
Setup fee
| Country | Fee type | Description | Fee |
|---|---|---|---|
| Canada | Setup Fee | Charged at the time the Short Code is delivered | $3000 |
| United States | Setup Fee | Charged at the time the Short Code is delivered | $650 |
Note
Short Codes provisioning typically takes on average 8-12 weeks.
Leasing Fee
Fees for short code leasing are charged after provisioning is complete and then recur on a month-to-month basis:
| Country | Number type | Monthly fee |
|---|---|---|
| Canada | Random Short Code | $1000/mo |
| United Kingdom | Random Short Code | $1600/mo |
| United States | Random Short Code | $1000/mo* |
*Extra $500/mo would be charged for Vanity short codes
Usage Fee
SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. Messages can be sent from a short code to phone numbers located within the specified countries.
The following prices are exclusive of the required communications taxes and fees:
| Country | Send Message | Receive Message |
|---|---|---|
| Canada | $0.0268 | $0.0061 |
| United Kingdom | $0.04 | $0.0075 |
| United States | $0.0075 | $0.0075 |
*See our guide on SMS character limits to learn more about message segments.
Carrier surcharge
A standard carrier surcharge is applicable to messages exchanged via short-codes. A carrier surcharge is a per-message segment* charge and is subject to change. Carrier surcharge is calculated based on the destination of the message for sent messages and based on the sender of the message for received messages. See our guide on [Carrier surcharges]
| Country | Send Message | Receive Message |
|---|---|---|
| Canada | $0.0050 | NA |
| United States | $0.0025 | NA |
The Alphanumeric sender ID service requires enabling alphanumeric sender ID through the Azure portal. Once the alphanumeric sender ID service is enabled, pay-as-you-go pricing applies to the usage fee. The usage fee is determined by the destination of the message.
Alphanumeric sender ID Pricing
Usage Fee
SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. Messages can be sent from an alphanumeric sender ID to phone numbers located within the destinations mentioned below.
The following prices are exclusive of the required communications taxes and fees:
| Country/Region | Send Message |
|---|---|
| Australia | $0.049 |
| Austria | $0.0932 |
| Czech Republic | $0.0490 |
| Denmark | $0.0499 |
| Estonia | $0.0845 |
| Finland | $0.0820 |
| France | $0.076 |
| Germany | $0.0895 |
| Ireland | $0.07 |
| Italy | $0.0833 |
| Lithuania | $0.041 |
| Latvia | $0.065 |
| Netherlands | $0.092 |
| Norway | $0.0620 |
| Poland | $0.041 |
| Portugal | $0.045 |
| Slovakia | $0.0650 |
| Slovenia | $0.0470 |
| Spain | $0.0833 |
| Sweden | $0.055 |
| Switzerland | $0.069 |
| United Kingdom | $0.04 |
*See our guide on SMS character limits to learn more about message segments.
Next steps
The following documents may be interesting to you:
- Familiarize yourself with one of the SMS SDKs
- Get an SMS capable phone number
- Get a short code
- Phone number types in Azure Communication Services
Feedback
Coming soon: Throughout 2024 we will be phasing out GitHub Issues as the feedback mechanism for content and replacing it with a new feedback system. For more information see: https://aka.ms/ContentUserFeedback.
Submit and view feedback for