SMS Pricing

Important

In most cases, customers with Azure subscriptions locations that match the country/region of the Number offer will be able to buy the Number. However, US and Canada numbers may be purchased by customers with Azure subscription locations in other countries/regions. Please see here for details on in-country and cross-country purchases.

The Toll-free SMS service requires provisioning a toll-free number through the Azure portal. Once a toll-free number is provisioned, pay-as-you-go pricing applies to the leasing fee, and the usage fee. The leasing fee, and the usage fee is determined by the short code type, location of the short code, and the destination.

Toll Free Pricing

Leasing Fee

Fees for toll-free leasing are charged after provisioning and then recur on a month-to-month basis:

Country/Region Number type Monthly fee
United States Toll-free $2/mo
Canada Toll-free $2/mo
Puerto Rico Toll-free $2/mo

Usage Fee

SMS offers pay-as-you-go pricing. The price is a per-message segment* charge based on the destination of the message. Messages can be sent by toll-free phone numbers to phone numbers located within the United States, Canada, and Puerto Rico.

The following prices are exclusive of the required communications taxes and fees:

Country/Region Send Message Receive Message
United States $0.0075 $0.0075
Canada $0.0075 $0.0075
Puerto Rico $0.0400 $0.0075

*Please see our guide on SMS character limits to learn more about message segments.

Carrier surcharge

A standard carrier surcharge is applicable to messages exchanged via toll-free numbers. A carrier surcharge is a per-message segment* charge and is subject to change. Carrier surcharge is calculated based on the destination of the message for sent messages and based on the sender of the message for received messages. See our guide on Carrier surcharges for details. See our pricing example here to see how SMS prices are calculated.

Country Send Message Receive Message
United States $0.0025 $0.0010
Canada $0.0085 NA

*Please see our guide on SMS character limits to learn more about message segments.

Important

Short Code availability is currently restricted to Azure enterprise subscriptions that have a billing address in the United States, Canada, and United Kingdom.

The Short Code service requires provisioning a short code through the Azure portal. Once a short code is provisioned, pay-as-you-go pricing applies to the leasing fee, usage fee, and the carrier surcharge. The leasing fee, usage fee, and the carrier surcharge are determined by the short code type, location of the short code, destination, and the carrier of the message.

Short Codes Pricing

Provisioning Fee

There are 2 types of fees for short code provisioning.

Setup fee:

Country Fee type Description Fee
Canada Setup Fee Charged at the time the Short Code is delivered $3000
United States Setup Fee Charged at the time the Short Code is delivered $650

Short code fee:

Country Fee type Description Fee
Canada Short Code Fee Charged before short code delivery. Waived for a limited period $1000/mo
United Kingdom Short Code Fee Charged before short code delivery. Waived for a limited period $1600/mo
United States Random Short Code Fee Charged before short code delivery. Waived for a limited period $1000/mo*

*Extra $500/mo would be charged for Vanity short codes

Note

Short Codes provisioning typically takes on average 8-12 weeks.

Leasing Fee

Fees for short code leasing are charged after provisioning is complete and then recur on a month-to-month basis:

Country Number type Monthly fee
Canada Random Short Code $1000/mo
United Kingdom Random Short Code $1600/mo
United States Random Short Code $1000/mo*

*Extra $500/mo would be charged for Vanity short codes

Usage Fee

SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. Messages can be sent from a short code to phone numbers located within the specified countries.

The following prices are exclusive of the required communications taxes and fees:

Country Send Message Receive Message
Canada $0.0268 $0.0061
United Kingdom $0.04 $0.0075
United States $0.0075 $0.0075

*See our guide on SMS character limits to learn more about message segments.

Carrier surcharge

A standard carrier surcharge is applicable to messages exchanged via toll-free numbers. A carrier surcharge is a per-message segment* charge and is subject to change. Carrier surcharge is calculated based on the destination of the message for sent messages and based on the sender of the message for received messages. See our guide on [Carrier surcharges]

Country Send Message Receive Message
Canada $0.0050 NA
United States $0.0025 NA

The Alphanumeric sender ID service requires enabling alphanumeric sender ID through the Azure portal. Once the alphanumeric sender ID service is enabled, pay-as-you-go pricing applies to the usage fee. The usage fee is determined by the destination of the message.

Alphanumeric sender ID Pricing

Usage Fee

SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. Messages can be sent from an alphanumeric sender ID to phone numbers located within the destinations mentioned below.

The following prices are exclusive of the required communications taxes and fees:

Country/Region Send Message
Australia $0.049
Austria $0.0932
Czech Republic $0.0490
Denmark $0.0499
Estonia $0.0845
Finland $0.0820
France $0.076
Germany $0.0895
Ireland $0.07
Italy $0.0833
Lithuania $0.041
Latvia $0.065
Netherlands $0.092
Norway $0.0620
Poland $0.041
Portugal $0.045
Slovakia $0.0650
Slovenia $0.0470
Spain $0.0833
Sweden $0.055
Switzerland $0.069
United Kingdom $0.04

*See our guide on SMS character limits to learn more about message segments.

Next steps

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