What's new and planned for Dynamics 365 Customer Insights
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Customer Insights. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
This topic lists features that are planned to release from October 2022 through March 2023. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
For a list of the next wave's release plans, go to 2023 release wave 1 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Customer understanding
These features further accelerate time to value by expediting the process to understand customers deeply and accurately.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Save time with multi-activity configuration, AI mapping | Users by admins, makers, or analysts |
Feb 28, 2023 |
- |
Ubiquitous insights
These features enable fully integrated data flow across Microsoft Dataverse, Dynamics 365, and Power Platform.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Achieve business scenarios with application lifecycle management | Admins, makers, marketers, or analysts, automatically |
Jan 23, 2023 |
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.