What's new in Dynamics 365 Customer Insights

We're excited to announce our newest updates! This article summarizes public preview features, general availability enhancements, and feature updates. To see the long-term feature plans, take a look at the Dynamics 365 and Power Platform release plans.

We roll out updates on a region-by-region basis. So certain regions might see features before others. Unless specified differently, you don't need to take any action, we'll update the app automatically with no downtime.


To submit and vote on feature requests and product suggestions, go to the Dynamics 365 Application Ideas portal.

January 2023

Achieve business scenarios with application lifecycle management

Dynamics 365 Customer Insights starts supporting application and environment lifecycle management capabilities for common enterprise-grade requirements. For example, you can copy, reset, or delete your Customer Insights environments. Additionally, the system ensures your Customer Insights environment and the associated Dataverse environment are always in sync.