What's new and planned for Viva Sales
Important
This content is archived and is not being updated. For the latest documentation, go to the Microsoft Dynamics 365 documentation. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
This topic lists features that are planned to release from October 2022 through March 2023. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
- For a list of the next wave's release plans, go to 2023 release wave 1 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
CRM connectivity
Enable sales data and actions in Viva Sales through CRM connectivity.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Share rich adaptive cards in the flow of work | Users, automatically |
Aug 2, 2022 |
Oct 3, 2022 |
| View related CRM entities matched to email contacts in Outlook | Users, automatically |
Aug 2, 2022 |
Oct 3, 2022 |
| Enrich the Outlook people card with sales data | Users by admins, makers, or analysts | - |
Feb 28, 2023 |
Extensibility
Extend Microsoft Viva Sales.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Administrator experience to configure CRM information | Users by admins, makers, or analysts | - |
Feb 6, 2023 |
Insights for sellers
Enrich Microsoft 365 communication and engagement with sales-related insights.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Capture new contacts in the CRM using AI signature detection | Users, automatically |
Aug 2, 2022 |
Oct 3, 2022 |
| Use AI-powered insights to improve sales conversations | Users, automatically |
Aug 2, 2022 |
Oct 3, 2022 |
| Auto-generated email replies in Viva Sales using CRM data | Users by admins, makers, or analysts |
Feb 1, 2023 |
Mar 15, 2023 |
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.