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This article lists features that are planned for release from April 2024 through September 2024. Because this article lists features that might not release yet, delivery timelines might change. Some features might not release. For more information, see Microsoft policy.
In the General availability column, you see the month when we plan to release the feature. The release date can be any day in that month. For released features, you see the full date, including the date of release.
The check mark (
) indicates features that are available for public preview or early access and for public preview, early access, and general availability.
Faster insights
Make informed decisions quickly. Respond to customer needs in real time. Deliver personalized experiences in the moments that matter most.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Personalize omnichannel experiences with no code using Optimizely | Admins, makers, marketers, or analysts, automatically |
May 31, 2024 |
- |
| Elevate customer experiences in real time | Admins, makers, marketers, or analysts, automatically |
May 31, 2024 |
- |
Moments that matter
Engage customers by responding to their expectations in real time.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Unlimited application installs now in Customer Insights | Admins, makers, marketers, or analysts, automatically | - |
Jun 30, 2024 |
Personalized customer experiences
Boost customer loyalty by personalizing every interaction. Use insights from the customer's entire journey through marketing and sales to avoid tone-deaf experiences.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Keep Facebook audiences in sync with single connection export | Admins, makers, or analysts user |
Apr 29, 2024 |
- |
- On February 5, 2024, you can opt in to early access for some features, including mandatory changes that affect users. For more information, see Early access FAQ.
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.