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Charges for nonconformance operations

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This article describes how to create quality charges that can be used with operations for a nonconformance.

You use the Quality charges page to define the types of charges that can be added to operations for a nonconformance. Charges let you track details about fees or charges that you owe to a customer for nonconforming products, or that a vendor owes to you for nonconforming products that you received. You might also use charges to track costs that are required for external vendors or services to perform an operation.

Examples of quality charges

You work for a manufacturing company. Your company has contracts with several vendors. Those contracts outline standards for on-time shipment, damages, and product quality for items. Likewise, several of your customers have agreements with your company about returns, damages, and product quality.

A fee structure is defined for each circumstance and specified in the contract. You can configure quality charges to outline the various types of charges, such as Damages, Late shipment, and Quality. Then, when you create a nonconformance, you add one or more operations. For each operation, you select Charges to define the details about the fees.

Create a quality charge

  1. Go to Inventory management > Setup > Quality management > Quality charges.

  2. On the Action Pane, select New to add a row to the grid. Then set the following fields for the new row:

    • Charges code – Enter a unique ID or name for the quality charge.
    • Description – Enter a detailed description of the quality charge.

  3. Close the page.

Add a quality charge to an operation for a nonconformance

For details about how to add operations to a nonconformance and apply charges to them, see Operations for nonconformances.

Additional resources