HoloLens 2 capabilities and solutions

Why HoloLens?

Thanks to HoloLens 2 and Mixed Reality applications, now workers can collaborate without boundaries, act with precision, and increase productivity.

Collaborate without boundaries and act with precision to increase employee productivity with mixed reality applications on HoloLens 2. Stay engaged heads-up, hands free longer and more comfortably with built-in voice commands, eye tracking, and world-anchoring for continuous focus on safely completing tasks without errors. Connect with remote colleagues in real-time and work together across an extensive holographic canvas overlayed in your physical environment to quickly resolve issues at the point of work. Realize return on investment (ROI) right out of the box with a robust ecosystem of applications that are supported with the security, reliability, and scalability of Microsoft.

We hope this article inspires you to think of all the ways in which mixed reality (MR) will benefit your business.

HoloLens 2 Return on Investment

ISVs that build their mixed reality solutions on Azure are larger and more profitable.

  • 264% higher mixed reality practice revenues
  • 28% more mixed reality customers
  • 15% higher mixed reality software gross margins

The Total Economic Impact Of Microsoft HoloLens 2 With Mixed reality Applications study is a commissioned study that was conducted by Forrester Consulting, October 2023 Copyright © 2023 Microsoft Corporation. All rights reserved. Cost savings and benefits for an organization are defined by Forrester Consulting in the study. The study can be used to help estimate your company's ROI:

Image shows the ROI for the global manufacturing scenario.

Watch the video to explore the use cases of Mixed Reality Applications on HoloLens 2.

  • Ensure production consistency in manufacturing scenarios with heads-up, hands-free instruction and support.
  • Empower workers to transfer knowledge from one generation to the next.
  • Enable access to subject matter experts affects production downtime and teams collaborate more efficiently from different locations.

Visual shows three different types of ROI that a company can expect with HoloLens 2.

Over half of Fortune 500 enterprises have purchased Microsoft HoloLens 2.

HoloLens 2 Company ROIs

HoloLens 2 capabilities

What makes the HoloLens 2 so powerful?

Feature Description
World-anchoring Anchored holograms stay precisely in place. HoloLens 2 understands your workspace. So, digital content persists over time – anchored to objects or surfaces where you work.
Hand tracking Touch, grasp, and move holograms in ways that feel natural. HoloLens 2 adapts to your hands for a newfound satisfaction in your interactions.
Eye tracking Enjoy a new level of context and human understanding. HoloLens 2 understands precisely where you’re looking, so it can understand your intent and adapt the holograms to your eyes in real time.
Voice enabled Built-in voice commands allow you to quickly navigate and operate HoloLens 2 when your hands are occupied with a task.
Ergonomic HoloLens 2 is lightweight (566 g) that includes a dial-in fit system to support extended use.
Large FoV Expand your holographic canvas with high resolution, large field-of-view displays.
Untethered Move freely, with no wires or external packs to get your way on the job.
Azure-powered Stream high-fidelity 3D content that can be anchored to a location and/or object that persists across users with Azure mixed reality services.
Mixed reality capture Document an experience as a photo or a video to share with others in real time.
Windows Hello for Business Iris-based biometric authentication gets you quickly and securely into the flow of work.
Windows Autopilot Set up and pre-configure services for HoloLens 2 so they're ready to use right out of the box across distributed worksites.
OS Updates Keep secure with monthly servicing updates and take advantage of new productivity and manageability capabilities in bi-annual releases.
Easily Manage devices Manage multiple HoloLens 2 devices simultaneously using solutions like Microsoft Intune, VMware Workspace One, MobileIron, and many more.
Operate in regulated environments HoloLens 2 has an extensive device portfolio that supports highly regulated environments including environments designated ISO Class 5.0 and UL Class I, Division 2.

HoloLens 2 solutions

I want to... Solution Description
Collaborate in real time with remote employees Dynamics 365 Remote Assist Use heads-up video calls on HoloLens 2 to share real-time views and receive instant guidance in context with remote collaborators who use Remote Assist or Microsoft Teams.
Create step-by-step visual work instructions Dynamics 365 Guides Employees can create and learn by doing with interactive holographic instructions displayed in their HoloLens 2 devices.
Use third party apps for HoloLens 2 Microsoft Store HoloLens supports many existing applications from the Microsoft Store, and new apps built specifically for HoloLens.

Holographic Microsoft Teams features empower hybrid collaboration

Explore new features of Dynamics 365 Guides for HoloLens:

  • Share screens as holograms on Teams.
  • Access Teams calendar and join meetings from HoloLens 2.
  • Streamline discussions with file sharing and text chat on HoloLens 2.
  • Share knowledge from desktop to HoloLens 2 using 3D digital ink annotations that are automatically attached to the real world objects in view of the HoloLens 2 user.

How HoloLens 2 is transforming industries

w11 image

Microsoft brings Windows 11 to HoloLens 2.

HoloLens 2 is the industrial metaverse technology that our customers use to deliver immersive experiences that enable real-time collaboration and empower frontline workers. As part of our strategic commitment to HoloLens 2 and mixed reality, Microsoft is pleased to announce that Windows 11 is coming to HoloLens 2 as a free upgrade in H1 of this calendar year.

intuitive improvements

Intuitive Improvements to Dynamics 365 Guides.

Microsoft aims to make mixed reality accessible and intuitive for frontline workers everywhere. With Dynamics 365 Guides, deskless workers use step-by-step holographic instructions to ensure process compliance, improve efficiency, and learn on the job.

MR Annotations

Designing the New Mixed Reality Annotations.

Improving reliability and introducing direct inking to Dynamics 365 Guides.

porsche image

Porsche Cars North America delivers world-class service with Microsoft mixed reality and HoloLens 2.

To help its dealer partners better maintain customers’ vehicles, PCNA is using Microsoft HoloLens 2 and Dynamics 365 Mixed Reality apps—Dynamics 365 Guides and Dynamics 365 Remote Assist—to revolutionize the service experience.

Microsoft Teams on HoloLens

Holographic Teams features empower hybrid collaboration in the industrial metaverse.

HoloLens 2 customers are using mixed reality to expedite the ways they ensure process compliance, improve efficiency, and learn on the job with Microsoft Teams features in Dynamics 365 Guides.

Eaton Vehicle Group

Eaton’s Vehicle Group uses Dynamics 365 mixed reality to drive savings, efficiencies.

"When you describe a problem, imagine that we are speaking different languages. When you explain it, someone on the other side may not understand precisely what's happening, but when you show it in real time with the HoloLens, people understand."
- Alexandre M. Moraes: Plant Manager at Eaton.

Sheba Medical Center

Sheba Medical Center uses Microsoft’s HoloLens for ventilators training.

The staff at Sheba Medical Center used HoloLens to train nurses and other support personnel on the use of ventilator machines that were being deployed by the hundreds during the COVID-19 pandemic.

ZF Group

ZF builds agile facility at Gray Court with Microsoft 365, improves operational equipment efficiency.

For ZF Group, Microsoft 365 helps its employees to share knowledge, troubleshoot, and communicate in real time.

Tokyu Construction

Tokyu Construction improves engineering precision and increases productivity with Azure Remote Rendering on HoloLens 2.

Unless you’re a trained architectural engineer, it can be challenging to look at a 2D blueprint and visualize what a building will actually look like in 3D.


MDA takes mixed reality into orbit with HoloLens 2.

MDA uses immersive mixed reality experiences to help engineers visualize designs, accelerate diagnostic issues, and train astronauts and ground controllers.

Managing HoloLens 2 in your organization

HoloLens 2 includes features that make it easier for organizations to manage and use HoloLens devices. Some features are included with the device while others can be enabled by Mobile Device Management (MDM) for HoloLens or through Provisioning Packages using Windows Configuration Designer.

I want to... Solution Description
Manage how my end users sign in Identity HoloLens 2 supports several kinds of user identities - Microsoft Entra ID, Microsoft Account (MSA), and local accounts.
Encrypt user data Data security BitLocker data encryption is enabled on HoloLens 2 to provide the same level of security protection as any other Windows device.
Manage HoloLens devices in my organization Mobile Device Management Manage settings, select apps to install and set security configurations tailored to your organization's need on multiple HoloLens 2 devices from a central location.
Minimize setup time for new users and devices Autopilot Configure the out-of-box experience (OOBE) in Microsoft Endpoint Manager and enable end users to prepare devices for business use with little to no interaction.
Control OS updates for my devices Windows Update for Business Windows Update for Business provides controlled operating system updates to devices and support for the long-term servicing channel.
Allow specific and LOB apps to be downloaded Application Management Choose how to distribute and control apps for selected groups of HoloLens 2 users.
Show or hide specific apps on your start menu Kiosk mode Configure HoloLens 2 to function as a fixed-purpose device for use in app demos or dedicated business apps.
Secure my environment by locking down apps WDAC Windows Defender Application Control (WDAC) blocks apps and processes from being launched by the device user.
Manage device security with rules for apps and processes Policies (CSPs) IT Admins can define and implement policy settings using an existing list of supported Policy CSPs on HoloLens 2.
Manage how a device connects to the internet Network and Connectivity Use certificate-based authentication to access Wi-Fi, VPNs, or internal resources.
Share the device with multiple users Auto-Customized Display HoloLens 2 displays are automatically adjusted with Auto Eye Position (AEP), eliminating the need to run a manual calibration process when the device is shared between users.

Learn about Licensing Requirements for the above solutions.

Next Steps