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Retail workforce management

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Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Microsoft Cloud for Retail. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Retail workforce management enables retailers to improve their bottom line by driving the efficiency of store operations. The solution provides store associates access to data and insights regarding their workflow. This gives store associates the tools and insights they need to engage with customers more effectively, offer personalized assistance, and provides a seamless shopping experience. It also offers store associates a self-service tool to maintain productivity during their shifts. Additionally, this solution gives district and store managers the tools to manage store operations effectively.