What's new and planned for Microsoft Cloud for Retail
This topic lists features that are planned to release from October 2023 through March 2024. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
- For a list of the next wave's release plans, go to 2024 release wave 1 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Copilot template for personalized shopping
Copilot template for personalized shopping is getting smarter with input from retailers, improved workflows, and an expanded AI model.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Use copilot template for personalized shopping | Users by admins, makers, or analysts |
Jan 1, 2024 |
To be announced |
Retail workforce management
Retail workforce management enhances the efficiency of store operations and perfects the customer experience, boosting sales.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Admin app enabled within Teams | Users by admins, makers, or analysts |
Dec 1, 2023 |
Mar 1, 2024 |
| Parse survey responses for reporting and analytics | Users by admins, makers, or analysts |
Nov 1, 2023 |
Mar 1, 2024 |
| Use copilot template for store operations | Users by admins, makers, or analysts |
Jan 1, 2024 |
To be announced |
| Improve first-run experience with scripts | Users by admins, makers, or analysts |
Dec 1, 2023 |
Mar 1, 2024 |
| Integrate Store Operations Assist with Viva Connections | Users by admins, makers, or analysts |
Feb 1, 2024 |
Mar 4, 2024 |
| Organize store task dependencies with subtasks | Users by admins, makers, or analysts |
Dec 1, 2023 |
Dec 1, 2023 |
| Specify time zone for business units | Users, automatically |
Dec 1, 2023 |
Dec 1, 2023 |
Shopper and operational analytics
Shopper and operational analytics drive retail success by providing insights into consumer behavior and optimizing internal processes.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Use frequently bought together model | Users by admins, makers, or analysts |
Jan 1, 2024 |
To be announced |
| Use Sitecore OrderCloud Connector in retail data solutions | Users by admins, makers, or analysts |
Jan 1, 2024 |
To be announced |
| Use retail industry data model | Users by admins, makers, or analysts |
Jan 1, 2024 |
To be announced |
- You are able to opt into some features as part of early access on July 31, 2023, including all mandatory changes that affect users. To learn more, go to Early access FAQ.
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.