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What's new and planned for Microsoft Cloud for Retail

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This topic lists features that are planned to release from April 2024 through September 2024. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.

This check mark ( ) shows which features have been released for public preview or early access and for public preview, early access, and general availability.

Copilot template for personalized shopping

Copilot template for personalized shopping is getting smarter with input from retailers, improved workflows, and an expanded AI model.

Feature Enabled for Public preview General availability
Show relevant content for personalized shopping Users by admins, makers, or analysts Jun 2024 Sep 2024
Use copilot template for personalized shopping Users by admins, makers, or analysts Jan 1, 2024 Jun 2024

Retail data solutions in Microsoft Fabric

Investments in retail data solutions will enable new retail specific connectors to integrate external data sources, provide new use case templates, and data model management features. We will also be collaborating with our ISV and SI partners to enhance existing capabilities.

Feature Enabled for Public preview General availability
Sitecore OrderCloud connector using configurable IDM extension Users by admins, makers, or analysts Aug 2024 To be announced

Retail workforce management

Retail workforce management enhances the efficiency of store operations and perfects the customer experience, boosting sales.

Feature Enabled for Public preview General availability
Use copilot template for store operations Users by admins, makers, or analysts Jan 1, 2024 Jun 2024

Shopper and operational analytics

Shopper and operational analytics drive retail success by providing insights into consumer behavior and optimizing internal processes.

Feature Enabled for Public preview General availability
Use frequently bought together model Users by admins, makers, or analysts Jan 1, 2024 Jun 2024
Use Sitecore OrderCloud Connector in retail data solutions Users by admins, makers, or analysts Jan 1, 2024 Jun 2024
Use retail industry data model Users by admins, makers, or analysts Jan 1, 2024 Jun 2024

Store Operations Assist

Retail workforce management improves management of store operations and task collaboration using Microsoft Teams and allows for shift-based task planning.

Feature Enabled for Public preview General availability
Enable store employees to move between stores Users by admins, makers, or analysts Jun 2024 Sep 2024
Use Store Operations Assist admin in Microsoft Teams Users by admins, makers, or analysts Jun 2024 Sep 2024
Manage Store Operations Assist tasks in Teams Users by admins, makers, or analysts Jun 2024 Sep 2024
Collaborate on tasks using link unfurling in Teams Users by admins, makers, or analysts Jun 2024 Sep 2024

Use retail data solutions

The retail data solutions initiative includes the development of new connectors, integration of external data pools, and enhancement of data model management.

Feature Enabled for Public preview General availability
Enhance retail industry data model Users by admins, makers, or analysts Jun 2024 Sep 2024
Enable ISV to build capabilities for retail data solutions Users by admins, makers, or analysts Jun 2024 Sep 2024
Enhance retail data solutions Users by admins, makers, or analysts Jun 2024 Sep 2024
  • You are able to opt into some features as part of early access on February 5, 2024, including all mandatory changes that affect users. To learn more, go to Early access FAQ.

Description of Enabled for column values:

  • Users, automatically: These features include changes to the user experience and are enabled automatically.

  • Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.

  • Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.

For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.