Microsoft 365 reports in the Admin Center – Copilot for Microsoft 365 readiness and usage
The Microsoft 365 Usage dashboard shows you the activity overview across the Microsoft 365 apps in your organization. It enables you to drill into individual product-level reports to give you more granular insight about the activities within each app. To view all reports, check out the Reports overview article.
The Copilot for Microsoft 365 report, which is in continuous enhancement, includes a Readiness section. In this section, you can view which users are technically eligible for Copilot, assign licenses, and monitor usage of Microsoft 365 apps that Copilot integrates best with. Within the Usage section, you can view a summary of how users’ adoption, retention, and engagement are with Copilot for Microsoft 365, and the activity of every Copilot user in your organization.
How do I get to the Copilot for Microsoft 365 report?
- In the admin center, go to Reports > Usage.
- Select the Copilot for Microsoft 365 page.
- You can view Readiness on the first tab. Switch to the Usage tab to view adoption and usage metrics.
Interpret the Readiness section in Copilot for Microsoft 365 report
You can use this report to see how ready your organization is to adopt Copilot for Microsoft 365. The Readiness section is set up to show your data over the past 28 days. Currently this portion does not include any other time period options, but we'll be rolling out updates soon to enable 7-day, 30-day, 90-day and 180-day periods.
You can see the following summary charts in this report
Total Prerequisite Licenses This number is the sum of all users who have a Microsoft 365 E3 or E5 license assigned in your organization and could be assigned with a Copilot license.
Users on an eligible update channel This number is the sum of all users who are enrolled in Current Channel or Monthly Enterprise Channel for app updates in your organization and could be assigned with a Copilot license.
Assigned Licenses This number is the sum of all users who have already been assigned with a Copilot license in your organization.
Available Licenses This number is the sum of all users who do not have a Copilot license assigned, and should be prioritized first.
Recommended action cards highlight important actions to take to prepare your organization for Copilot, such as moving users to a monthly app update channel and assigning available Copilot licenses.
This graph shows the sum of users that could benefit the most from having Copilot deployed based on where Copilot provides the most value in day-to-day scenarios.
You can use the user table to get an at-a-glance view at which users are assigned a Copilot license, whether their devices are configured correctly, and if they’re using a Microsoft 365 app that has Copilot enabled.
You can also export the report data into an Excel .csv file by selecting the Export link. This exports the Copilot for Microsoft 365 readiness data of all users with any engagement on Teams meetings, Teams chat, and Outlook email for Office docs in past 30 days, and enables you to do simple sorting, filtering, and searching for further analysis.
To ensure data quality, we perform daily data validation checks for the past three days and will fill any gaps detected. You may notice differences in historical data during the process.
User activity table
Item | Description |
---|---|
User name | The user's principal name. |
Has Copilot license been assigned | Yes/No field indicating if the user has a Copilot license assigned to them. |
Uses eligible update channel | Yes/No field indicating if devices are configured to get the latest or monthly updates. |
Uses Teams Meetings | Indicates whether the user has attended at least one meeting using Teams in the past 30 days. |
Uses Teams chat | Indicates whether the user has participated in at least one chat using Teams in the past 30 days. |
Uses Outlook Email | Indicates whether the user has sent at least one meeting using Outlook in the past 30 days. |
Uses Office docs | Indicates whether the user has collaborated on at least one document or file using OneDrive or sharepoint in the past 30 days. |
Interpret the Usage tab in Copilot for Microsoft 365 report
You can use this report to see the usage of Copilot for Microsoft 365 in your organization.
At the top, you can filter by different periods. The Copilot for Microsoft 365 report can be viewed over the last 7 days, 30 days, 90 days, or 180 days.
You can view several numbers for Copilot for Microsoft 365 usage, which highlight the enablement number and the adoption of the enablement:
Enabled Users shows you total number of unique users in your organization with Copilot for Microsoft 365 licenses over the selected time period.
Active Users shows you total number of enabled users in your organization who tried a user-initiated Copilot for Microsoft 365 feature, in one or more Microsoft 365 apps over the selected time period.
Active users rate shows you the number of active users in your organization divided by the number of enabled users. The definitions for Enabled Users and Active Users metrics are the same as provided earlier.
You can see the following summary charts in this report as default view:
The definitions for Enabled Users and Active Users metrics are the same as provided earlier.
Note
Teams Copilot usage does not include Microsoft 365 Chat usage, but Microsoft 365 Chat usage will be displayed in Copilot for Microsoft 365 usage soon.
Current view shows you the total usage of Copilot for Microsoft 365 among Microsoft 365 apps of the time frame.
Trend view shows you the daily time trend of Copilot for Microsoft 365 among Microsoft 365 apps of the time frame.
You can switch between Current view and Trend view.
In the hover status in Current view, you can see the selected time frame and data refresh time.
When switching to Trend view, you can select one product in the dropdown list to see daily usage.
In the hover status in Trend view, you can see the selected date and data refresh time.
In the Adoption section, you may see a recommendation card:
To learn more about using organizational messages for Microsoft 365 Copilot, see Microsoft 365 features adoption using organizational messages.
You can also export the report data into an Excel .csv file by selecting the ellipses and then Export in the top-right corner.
You can view a table list to show each Copilot for Microsoft 365 enabled user’s last activity date among Copilot for Microsoft 365 products.
Select Choose columns to add or remove columns from the table.
You can also export the report data into an Excel .csv file by selecting the Export link. This exports the Copilot for Microsoft 365 usage data of all users and enables you to do simple sorting, filtering, and searching for further analysis.
To ensure data quality, we perform daily data validation checks for the past three days and will fill any gaps detected. You may notice differences in historical data during the process.
User last activity table
Item | Description |
---|---|
User name | The user's principal name. |
Display name | The full name of the user. |
Last activity date (UTC (Universal Time Code)) | The latest date the user had activity in Microsoft 365 Copilot among all Microsoft 365 products, including any of the intentional activities. |
Last activity date of Teams Copilot (UTC) | The latest date the user had activity in Microsoft Teams Copilot, including any of the intentional activities. |
Last activity date of Word Copilot (UTC) | The latest date the user had activity in Word Copilot, including any of the intentional activities. |
Last activity date of Excel Copilot (UTC) | The latest date the user had activity in Excel Copilot, including any of the intentional activities. |
Last activity date of PowerPoint Copilot (UTC) | The latest date the user had activity in PowerPoint Copilot, including any of the intentional activities. |
Last activity date of Outlook Copilot (UTC) | The latest date the user had activity in Outlook Copilot, including any of the intentional activities. |
Last activity date of OneNote Copilot (UTC) | The latest date the user had activity in OneNote Copilot, including any of the intentional activities. |
Last activity date of Loop Copilot (UTC) | The latest date the user had activity in Loop Copilot, including any of the intentional activities. |
Make the user-specific data anonymous
To make the data in the Copilot for Microsoft 365 report anonymous, you must be a global administrator. This will hide identifiable information (using MD5 hashes) such as display name, email, and Microsoft Entra Object ID in report and their export.
In Microsoft 365 admin center, go to the Settings > Org Settings, and under Services tab, choose Reports.
Select Reports, and then choose to Display anonymous identifiers. This setting gets applied both to the usage reports in Microsoft 365 admin center and Teams admin center.
Select Save changes.
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