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This article applies to the Employee Self-Service declarative agent. For the Employee Self-Service custom engine agent, see Configure knowledge sources.
Within Copilot Studio, knowledge sources act in concert with generative answers. When you add knowledge sources, agents can use enterprise data from Power Platform, Dynamics 365 data, websites, and external systems. Knowledge sources allow your agents to provide relevant information and insights for your customers.
Published agents that contain knowledge use the configured knowledge sources to ground the published agent. Knowledge can be incorporated at the agent level, in the Knowledge page, or at the topic level with a generative answers node in an agent topic.
You can incorporate knowledge sources into agents during initial creation, after the agent is created, or in a generative answers topic node.
Learn more about knowledge sources and supported types in Copilot Studio.
Note
The Employee Self-Service agent currently only has agent-level knowledge sources and no Topic-level knowledge sources included.
Supported knowledge sources
Use the following articles to configure each knowledge source for the Employee Self-Service declarative agent: